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Injection Molding Customer Service

Location:
Westchester, IL, 60154
Posted:
March 07, 2020

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Resume:

Octavio Delgado

***** ********** ** *********** ** 60154 847-***-**** adb6vp@r.postjobfree.com

Professional Summary

A bilingual goal oriented professional with 15+ years of experience in manufacturing, process improvement, customer service, business development, P&L, logistics, purchasing/procurement and warehouse management. Exceptional interpersonal communication skills including decisive problem solving, strong conflict resolution and accomplish negotiation business dexterity. Proven demonstration of team builder, management of multiple projects from concept to mass production.

PROFESSIONAL EXPERIENCE

PRODUCTION SUPERVISOR August 2016 – Present

Guardian. Chicago, Illinois

Responsible for the production line, accountable for KPIs, production planning, scheduling, startups, changeovers, tooling, PMs and safety. Overall management of the floor

Make sure OEE are met, procedures, SOP, DOP are followed and train employees.

OPERATION MANAGER March 2015 – March 2016

Titus Tools Company. Wheeling, Illinois

Responsible for new business startup, implemented WI and SOP. Developed and executed procedures for all the tasks of the Warehouse Distribution Center, vendor management, production scheduling, metrics, MRP SYSPRO Training new employees. Issue and review CAPEX justifications and analyze ROI.

Responsible for WDC management, purchasing, safety, production, shipping/receiving, warehouse, maintenance. Meeting established financial, production and delivery goals.

PLANT / LINE MANAGER June 2013 - December 2014

ITW Medical. Elk Grove Village, Illinois

Responsible for the daily production and schedule of the automated manufacturing facility activities. Issued CAPEX analysis and justifications for molds, tooling and equipment.

Responsible for plant management, purchasing, customer service, safety, production, shipping/receiving, warehouse, maintenance. Meeting established financial, production and delivery goals. Reaching 100% OTIF, improving profits by 15% and OEE from 65% to 85%. Increasing sales by 30.86%.

TECHNICAL SHIFT SUPERVISOR II March 2012 – June 2013

Teleflex Medical. Arlington Heights, Illinois

Responsible for the manufacturing operation floor with 10 production lines, sterilization pulmonary respiratory solutions. Accountable KPI, production planning, scheduling, startups, changeovers, tooling and PMs and safety. Overall management on the floor

Make sure OEE are met, procedures, GMP, SOP, DOP are followed and train employees.

PRODUCTION SUPERVISOR May 2010 – March 2012

Berry Corporation. Woodstock, Illinois

Responsible for the manufacturing operation floor 31 presses, automated assembly lines and screening machines.

Accountable for KPIs, production planning, raw material and safety.

Coordinated daily operations and shift activities, schedule, setups, startups, changeover and troubleshooting equipment. Increasing MEEF from 75% to 85%, SQF, HACCP and GMP.

Interfaced and work with all areas to keep manufacturing operations working smoothly.

PRODUCTION SUPERINTENDENT (CONTRACT JOB) June 2009 – November 2009

Home Products International, Inc. Chicago Illinois.

Responsible for the manufacturing operation floor with 160 operators 24/7 operation.

Accountable for department KPI, production planning, raw material usage and OEE.

PRODUCTION SUPERVISOR June 2007 –April 2009

Rexam Pharma, Inc. Buffalo Grove, Illinois.

Responsible for overseeing injection molding, medical assembly and packaging clean rooms operations, increasing OEE by 24% through reduction of cycle and process improvements.

Updated daily production and warehouse information on BAAN system and JDE.

Responsible for the production schedule, changeover, set ups, startups and floor supervision

Increasing the company’s process and improve OTIF 40%.

Assigned and change material handler and technician’s workload. Improved Andon light responses and troubleshooting.

Achieved scrap reduction by 50% and 75% Non-Conforming material or CAPA requests.

Managed all production and warehouse department activities were properly executed, leading to substantial reductions on personnel turnover from 50% to 2%. Maintained safety by STOP implementation and safety audits accidents fell from 2% to 0% monthly accidents.

PRODUCTION / OPERATION MANAGER April 1994 – June 2006

Gemtron de Mexico - Gemtron Corp., Sweetwater, Tennessee, USA

Responsible for the development, execution, improvement and implementation of Gemtron’s projected annual planning including but not limited to financial statements, production planning, capital expenditures, and P&L business unit results, lead the business growth of 300%.

Implemented sales and marketing strategies for North America develop new businesses, services and price strategies with both customers/vendors with triple sales growth and improved ROI.

Executed Profit Margins and Cost Analyses leaded to improve profits by 200% in two year.

Managed the sales and purchasing budget including but not limited to providing plans, updates, and reports, vendors raw material scheduling, sales shipments and budgets were achieved.

Responsible for the development of new commodities sources and securing quality approval in accordance with quality standards and specs resulting in an annual 22% savings on direct cost.

Involved in new products from concept to mass production. Achieved 98% on time delivery.

In Full, 96% Customer Satisfaction and 94% First Piece Approval on new product development.

Provided management oversight for all warehouse activities, including but not limited to shipping and receiving, inventory management and warehouse layout improvements. Reduced inventory obsolete raw material risk. Eliminated obsolesces of RM and free warehouse space by 25%.

Responsible for setting clear policies, standard operating procedures, implemented cost saving projects and inventory control utilizing internal Kan ban, leading to substantial cost reductions averaging $200,000.00 dollars monthly. Improved 98% on time raw materials availability.

Development, implementation, and execution of the logistics of raw materials and finished goods, including but not limited to freight carrier bids, custom brokers negotiations, import and export process improvement, etc. resulting in cost reductions of $260,000.00.

Key member of the team responsible for the implementation and development of ISO 9001, 5s, Six Sigma and SAP modules. Oversight management for production department.

Responsible for cost, equipment and manpower supervision.

Assigned proper workloads troubleshoot setups and resources; comply with schedule and quality specs. SPC requirements of production lines, printing, assembly processes, injection molding and packaging areas. Doubled production output within 6 months. Evaluated daily, weekly and monthly production KPI.

Increased the company’s profitability through Kaizen, SPC training / controls, Lean, CI and TPM practices, increasing process efficiency by as much as 120%, and quality improvements by 46%, reduced Part per Million (PPM), customer complaints and R&A rejection cost.

Developed a strategic model to monitor and evaluate production yields, scrap tracking leading to the improvement of material the improvement of commodities usage that yielded a scrap reduction of 50%.

EDUCATION AND TRAINING

B.S. in Business and Administration, with emphasis in Operations Management / Finance.

University of San Luis Potosi, Mexico.

International Marketing and Foreign Trade (6 month course, diploma) – Instituto Tecnológico y

de Estudios Superiores de Monterrey (ITESM), Monterrey, Mexico

Lean Manufacturing Course (6 month, diploma) – ITESM. Monterrey, Mexico

ISO Certified Auditor. Six Sigma training. Blow & Injection molding Advance Course.

Molding Scientific Training, by RJG

Advance Scientific Molding Training, IM Solutions John Bozzelli



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