Manika Gupta

Mobile: +91-886*******

E-Mail: adb6un@r.postjobfree.com

Objective

Seeking a position that utilizes and motivates my skills and knowledge in Information Technology Industry that offers Professional growth while being resourceful, innovative and flexible.

Handled team size of 10 people, having experience of ASM 24/7 support projects, preparing Shift

rosters, taken initiatives like Value creation, preparing monthly scorecard matrix, Proactive Problem Management, conduct ticket and non-ticket activity analysis and resource optimization. Have good experience in support, administration, customization, integration and enhancement.

Academic Qualification Profile

Professional Qualification

Year

Course

Board/university

2014

M. Tech.

BITS, Pilani

2010

B. Sc.(C. S.)

Banasthali University

Achievements

Received ‘Outstanding performance’ certificate for project implementation

Trainings

Attended technical training on OAM 11gR2 conducted by Oracle

Experience

8.9 Years of experience in Identity and Access Management solution implementation, support and customization.

Currently working in Capgemini as Consultant

Earlier worked with HCL Technologies and Wipro Ltd.

Professional Experience (Projects)

Project:

American Electric Power

Client:

American Electric Power

Period:

Since Feb 2019 till date

Description:

Project to manage Environments consisting end to end user lifecycle (on boarding, updation, provisioning, reconciliation, app on boarding-de boarding)

Position

Consultant

Contribution

Worked On Oracle Identity Manager 11gR2PS3

Managed users’ issues

Worked to onboard new connected and disconnected applications

Have been in customer facing role to manage the application

Have worked to setup reconciliation for disconnected applications including Autosys jobs, flat file recon, DB view

Have worked efficiently on Maintenance tool

Managed the application single handedly and also provided KT to other team members for application

Took full responsibility of all issues and tried to deliver in time

Worked to resolve all environments and target applications integration related issues

Status meeting with client on regular basis, also meetings related to any concurrent issues internally

Sending reports to client and all stakeholders for daily status and application components availability

Resolving requests, incidents related to any issues of target application provisioning, OIM request completion issues, provisioner issues for disconnected applications, AD groups onboarding for connected applications, application login issues,changes in existing onboarded applications integrated with OIM, SOX compliance related issues, proxy issues in OIM, request reassignment

Research request

Research user life cycle

Certification

Server management

Catalog items related changes

Reassignment of request tasks

Platforms

Unix, Windows

Project:

Australia and NewZealand Bank (ANZ)

Client:

Australia and NewZealand Bank

Period:

Since Jan 2017 till feb 2019

Description:

Project to manage Environments consisting end to end user lifecycle (onboarding, updation, provisioning, reconciliation and termination)

Position

Consultant

Contribution

Worked On Oracle Identity Manager 11gR2 integrated with applications like AD, RACF, ACF2, Tandem, Peoplesoft, AS400

Managed the application singlehandedly

Worked on all new release deployments which have been coming periodically

Have been in customer facing role to manage the application

Have worked on all provisioning, reconciliation, updation, termination and all other OIM UI functionalities

Have worked efficiently to automate the deployments using udeploy application

Have worked to find the solutions to simplify various routine activities which is used in troubleshooting

Managed the application single handedly and also provided KT to other team members for application

Took full responsibility of all issues and delivered in time

Managed application components like OID, Weblogic, Remote manager, IIS, connector server, ldapgateway

Managed 4 environments including availability, mount point monitoring, process monitoring, UI accessibility, service monitoring, database related issues, application internal issues

deployments, also includes udeploy

Patching of environments for security features updation as suggested by Oracle

Patching for OIM version upgradation

Ssl CERTS renewal for OIM as well all integrated apps, also includes IIS certs updation, also generated and configured SHA2 SSL certs for all OIM UIs

Database certs renewal at OIM end

Worked to resolve all envs and target applications integration related issues

Status meeting with client on regular basis, also meetings related to any concurrent issues

Sending reports to client and all stakeholders for daily status and application components availability

Meetings for all releases with all involved teams and managers

Scripts deployment for application service monitoring and disk space usage

Work on application performance related issues

Raising and follow up with vendor on any application inbuilt issues

Raising requests and incidents with relevant teams to get other related application issues resolved

Platforms

Unix, Windows

Project:

Keysight ASM Project

Client:

Keysight Technologies

Period:

1.4 years

Description:

Project to manage Keysight employees as well as their customers End to end user life cycle (onboarding, updation, termination, account

provisioning) Administration in OIM 10g, OIM 11g R2, OAM 11gR2 integrated with various enterprise applications

Position:

Senior consultant

Contribution:

Worked on Oracle Identity Manager and Access Manager along with various enterprise applications and Oracle ADF based applications.

Managed team size of 8 people, handling client calls, Effort estimation, Responding RFPs, mentoring IDM skills

Support highly customized Oracle Identity Manager 10g, Oracle Access Manager 10g and 11g and deliver enhancement.

Enhancement of OIM in terms of scripts to monitor the process and also to fulfil compliance requirements

Team Size:

10

Environment:

Linux RHEL, Windows

Saudi Railways support:

Project:

Saudi Railways

Client:

Saudi Railways

Period:

7 months

Description:

Saudi Railways

Position:

Project Engineer

Contribution:

Worked on Oracle Internet Directory and Wallet Management

Team Size:

2

Environment:

Windows Server 2003

J&K APDRP IDAM Implementation:

Project:

J&K APDRP

Client:

J&K Government

Period:

1.5 years

Description:

It is J&K power department project

Contribution:

Installation and Configuration of OIM and OAM 11gR1.

OAM integration with OID and OIM.

OAM integration with different enterprise applications for SSO.

Landing page creation and Customization

OHS and Other application server specific Webgate configuration

Position:

Project Engineer

Team Size:

3

Environment:

Windows Server 2003, 2008 and Solaris 10

Unitech Wireless:

Project:

Unitech Wireless

Client:

Unitech Wireless

Period:

2 years

Description:

Unitech Wireless Project is a vast project for Wipro, in which many application are integrated with OIM and OAM 10g

Contribution:

Customization according to client requirements using OIM Design console

OIM integration with a custom application (Including coding, design console configuration, OIM admin console configuration and customization)

OID configuration

Data sharing on basis of client’s requirements

Scheduler development & Configuration

Java code development for bulk activities

New Contact centre configuration

Application specific customization

Customization in User request portal

Adapter creation and configuration

Access manager configuration

Custom OIM Connector Development for custom applications

Position:

Project Engineer

Team Size:

8

Environment:

Windows Server 2003, Solaris 10

Areas of Proficiency

Oracle Identity Manager 10g, 11g, 12c

Oracle Access Manager 10g, 11g, 12c

Forgerock Access Manager 6.0

Weblogic Application Server 10g and 11g and JBoss Application Server

Oracle HTTP Server

Oracle Directory Services 10g and 11g

Oracle Databases like Oracle 9i, Oracle 10g, Oracle 11g

Oracle Enterprise Single Sign On (ESSO)

Oracle ADF

Development/Productivity tools like Eclipse, Winscp, Oracle SQL Developer

Operating systems like Windows, Linus RHEL, Unix, IIS

Areas of Strengths

Eagerness to learn

Team building

Constant Effort for improvement

Value addition in organization’s growth

Personal Details

Date of Birth : 20th Feb, 1990

Father’s Name : Mr. Anil Gupta

Language Known : Hindi, English, German

Nationality : Indian

Passport No. : J6025948

Permanent Address : Meerut

Declaration

I hereby declare that the above-mentioned information is correct up to my knowledge and I bear the responsibility for the correctness of the above-mentioned particulars.

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