RESUME
PERSONAL INFORMATION Ursula Chumak
Basic Salary: from 4500 QR
PERSONAL DATA
Nationality: UKRAINE
Date of birth: 22/04/1992
Place of residence: Kharkiv, Ukraine
Age: 27 Height: 170
Contact information :
**********@*****.***
Skype: Ursula Bear_Aleksandrovna
JOB APPLIED FOR Looking for a long term full time job where can apply my extensive skills and knowledge to the position for which I am hired.
WORK EXPERIENCE
July 2019 - till now - Captain/Reception/Cashier
In “ Valence Group - Qatar” in “Dahab Restaurant ” (Sharq Village & Spa)
-Take orders for food and control teamwork.
-Opening and closing the bills
-Work in POS
-Organization working process and algorithm between staff
-Responsible for the social media (informative posts + photographer of the Restaurant)
-Making arrangements for special dates (B-days, Anniversary, dates)
-Welcome visitors by greeting them, in person or on the phone and escort them
-Provide general administrative support to members staff
-Take details of guests as they came into the restaurant
-Ensure knowledge of staff movements in and out of organization
-Menu knowledges and sales implementation
-Inform the guest about promotions and special daily propositions
-Client-oriented
-Maintain the cleanliness of reception area
February 2019 – May 2019 Hostess
In five stars Hotel “Mondrian Doha” (Doha, Qatar)
-Check the reservation book
-See that the reservation signs are placed on the tables
-Always answer the phone politely using a friendly tone and being informative.
-Except in emergency situations, no employees permitted personal phone calls
-MUST HAVE COMPLETE KNOWLEDGE OF ALL FOOD AND BEVERAGE MENUS
-HELP ALL STAFF ON BUSY TIME
January 2018 - January 2019 Supervisor
In “Chehov” restaurant Kharkiv, (Ukraine)
- Meeting guests/ take reservation/escort guests
- Sharing of responsibilities between waiters, help on busy time
- Promoting my restaurant through phone and also through 1 to 1 meetings with the authorized personnel.
- Organization: company party, beauty pageants (final party), Birthday party ect.
- Work in the office (processing letters, brochures, advertising ads, make deals about meeting VIP guests and special guests`s wishes)
- Maintenance corporate ethics and creation mood inside restaurants`s team.
- Implementation of orders from my manager
- Be always in good mood and not be getting sick.
February 2016 – December 2017 SELLER
ACTIV TRANS PREMIUM COMPANY
-Sell cars (PREMIUM segment) and make a deals
-Control and working with international documents
-Meeting and consult counseling clients
-Control of cleanliness and order in the showroom
EDUCATION
Karazin Kharkiv National University
September 2010 – July 2015
PERSONAL SKILLS
Languages spoken: - Ukrainian (fluent)
- Russian (fluent),
- English (Uper-Intermediate A2)
Computer skills - competent with most Microsoft Office programs
ADDITIONAL INFORMATION
SKILLS -Good communication skills
- kind & polite
-Outgoing
-Decision making
-Team player
-Friendly
-Open-minded
-Conflict resolution