Manager Sales

HUSSAIN JETHAJIWALA

C: +971-*********; E: adb6lk@r.postjobfree.com

Admin Manager

Snapshot

Qualified professional with 16+ years of experience in franchisee development, business development, sales & marketing, supply chain management, key accounts management and customer relationship across various industries.

Currently spearheading as Franchise Sales & Operations Manager with Lassi Shop Café Group, UAE.

Possesses a solid background in developing and implementing initiatives to significantly grow sales and market share, contributing to the ongoing success of an organization, even in turbulent market conditions

Demonstrated capability of enhancing market penetration and business expansion coupled with excellent analytical skills and primary focus to increase revenue for the organization.

Establishing healthy business relations with clients & external associates for securing repeat business & long term customer loyalty and worked towards solving their queries and complaints efficiently.

Works as a tactful negotiator & focused problem-solver to build productive channel partner relationships.

History of Excellence in…

F & B FMCG Strategic Planning Franchisee Setup and Management Business Development Admin,Sales & Marketing Management Site Evaluation and Selection Revenue Generation Supply Chain Menu Planning Customer Relations Key Account Management Team Management Recruitment & Training

Professional Accolades

Achieved a record breaking 37 Franchise’s in 1 year’s time in UAE by simplifying the supply chain process thereby reducing the cost of procurement and logistics.

Increased the revenue by 3 folds by enhancing and expanding the current menu.

Successful in allotting prime locations for new franchises thereby increasing the sales and brand visibility.

Professional Experience

Since Apr’18 Lassi Shop Café Group, UAE as Admin Manager

Managing the operations for company outlets across UAE & Oman, covering 2 markets and 37+ stores.

Handling task of development of franchisee to enable a wider access to customers & better customer relationship.

Ensuring that franchisees receive the origination’s message regarding business strategy, promotions and products.

Providing support to franchisees ensuring the overall success of the organization.

Responsible for all new renewals and license enforcement, franchise contracts with franchise stores to ensure

Participation; maintaining the company guidelines and cooperation in company values and agendas.

Supporting management in developing the regional planning process for the company franchises.

Partnering with key global, regional and local franchise stakeholders for the franchise strategies implementation.

Influencing work of the team (local franchise leaders/key regional stakeholders), supporting and guiding them towards reaching the commercial objectives.

Responsible for channel sales including business development of franchisee network across assigned region.

Accountable for the purchases to run the outlet including necessary food products from the manufacturers/wholesalers at most economical rates, thus ensuring smooth operation of the entire supply chain.

Expertise in planning and implementing business development activities including: channel and sales recruitment, events and promotions, budgets for revenue and expenses etc.

Accountable for driving business growth through identification & penetration of new market segments for attainment of periodical targets with a view to optimize revenue.

Preparing weekly & monthly MIS reports to provide feedback to top management on profitability & budgetary control.

Handling the entire general management, recruitment, training & visa processing of the organization.

Sept’16-Apr’18 Masafi, Dubai as Business Development Representative – FMCG - HORECA

Looked after customer relationship for HORECA Channel (Hotels, Restaurants & Catering companies) across the UAE.

Handled business development functions to acquire new product listings & increasing volume usage of existing SKU’s.

Performed quarterly performance analysis of business partner and discuss with them for further growth.

Feb’14-Sept’16 Right Choice Properties DMCC, Dubai as Team Leader & Sales Manager

Mar’12-Feb’14 Hertz Car Rental, India as Key Account Manager – Pan India

May’03- Mar’12 3* Hotel – Asterix Hotel, Pune as F &B and Guest Relations Manager

Jan’01-May’03 United Airlines & Air Canada at Wipro, Pune as Voice & Accent and Process Trainer

Education

2013: SAP from Simtej 7 Academy, Pune University

2012: Master of Business Administration in Logistics & Supply Chain Management from National Institute of Business Management, Chennai University

2005: Bachelor of Commerce from Indira Institute of Management, Pune University

Technical Skills:

Graphic Designing Edit Institute, Pune

Corel Draw, Photoshop, Flash & Sound Forge.

Galileo, Saber, Fastres & World Tracer - Air Ticketing Software

IDS - Hotel Reservations Software

Proficient in MS-Windows, (Word, Excel, Outlook & PowerPoint)

Insta – Car Rental Software

SAP, CRM & ERP

Personal Details

Date of Birth: 15th October 1983

Languages: American English, English, Hindi, Urdu, Gujarati, Marathi & Arabic

Driving License: valid UAE & Indian Driving License

Visa Status: Transferable UAE resident visa with noc

Notice Period: 1 week

References: Available on Request

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