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Manager Employee Relations

Location:
Fereej Ibn Dirhem, Qatar
Posted:
March 07, 2020

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Resume:

SUDHAKAR C. R

E-Mail Id : adb6kx@r.postjobfree.com

Doha - Mob: 00974 – 33215760 India – Mob: 91-944******* Career Objective:

Intend to build a career with a leading business house with committed & dedicated people, which will help me to explore myself fully and realize my potential. I am willing to work as a key player in a challenging & creative environment.

PROFILE: -

Nineteen years of experience in these responsibilities: Administration, Human Resources, Recruitment

(local & International),Talent Acquisition, Business Development, Management of A/R and A/P, Payroll, MIS, Procurement, Vendor Management, Documents Management, Logistics, Medical Billing & Banking

(Cash Management).

Proficient in Dynamics 365 Business Central, OK-ERP, Quick Books, Microsoft Office (Proficient in MS- Excel functions like V lookup, H lookup, IF, Pivot charts.)

Strong organizational skills and excellent interpersonal communication.

Focused and hardworking, self-motivated and team oriented with excellent communication and inter- personal skills with ability to work in highly diverse environments with people from varied backgrounds.

Visited countries for recruitment: Kenya & Abu Dhabi SHCC W.L.L June 2019 to Till Date

Designation: HR & Admin Manager – Qatar

Responsible for sourcing and recruitment plan for the targeted Departments/Business Units to ensure the selection of the right candidates within the approved budget and deadlines.

Coordinating with PRO`s for visa processes, New Visa Quota, Residential Permit, Company Official Documents Renewals (CR, Baladiya, Computer Card) and Company Classification, Labour Department, Court Cases, Vehicle Permit, Vehicle Branding.

Liaison with overseas recruitment agency & Embassy for the purpose of recruitment.

Conducting the HR induction/Employee handbook and arrange HSE Induction to all new employee.

Maintaining all personnel files /updating the employee database.

To prepare monthly manpower report (Budget-forecast, Actual and Shortfall).

Annual performance appraisal of employees- (probation period & yearend performance), increment disbursal, promotion and termination. Handling increment process by seeking performance rating from HODs of their respective departments.

Disciplinary action taken up on employee absenteeism or extension of leave without information, Health, Safety and Environment (HSE) violation at work site, warning, suspension and termination.

Assisting and advising employees regarding cooperative agreement applications leave management and benefit administration, travel arrangements and HR procedures and policies within the specified guidelines.

Liaison with temporary manpower with outsourcing agency, prepare contract and hiring and off- hiring workers upon timeline.

To ensure smooth payroll process with accuracy, meeting deadline, incorporating all changes in compensation and processing payroll through QPAY system.

Employee grievance, handling employee salary dispute, contract issues, resignation.

Compensation & benefit and Severance arrangements for employees on resignation and termination/release from Employment (gratuity, leave salary, etc).

Liaison with Medical Insurance Company for Addition & Deletion of the Employees Medical Insurance, renewal process and Workmen Compensation claims.

Demobilization/transfer of manpower to other projects in Qatar.

Daily transportation for worker with site schedule, ensuring a smooth working environment in site.

Arranged drinking water, removal of sewerage water and waste removal skip service in site effectively their by ensuring a smooth working environment in site

Arranged training for Safety department – First Aid course, firefighting training etc.

Employees camp management.

Avon Trading & Contracting W.L.L.

Designation: Asst. HR & Admin Manager – Qatar Nov 2017 to Mar 2019 HR & Admin Responsibilities:

Oversaw all units of the HR department; Employee Relations, Admin, Ticketing, Public Relations, Recruitment & Selection, Training & Development, Payroll, Leave Management, Exit interviews, E Government, Vehicle permit renewal, compensation & benefits etc.

Ensured consistency and professionalism in the HR department as a business support unit helping line managers and key players serve the organization, which includes cost saving, manpower planning and administration.

Ensure payroll is administered timely and effectively and oversee all salary changes stemming from merit increases, promotions, bonuses, and pay adjustments.

Designed and successfully implemented ERP Dynamics Business Central HRMS software to start the mission of paper less HR & Admin operation & successfully provided on the job training to the entire HR team.

End to End Recruitment including local and overseas, successfully develop strong business relationship with professional recruitment agencies (local & abroad). Conduct interview for candidates for junior & senior positions.

Ascertain a deadline and ensure that all positions will be filled up within a certain time limit. Regularly submit a weekly recruitment report for each company to advise the managers about the status of their requests.

Monitor the Visa approvals, expiration and ensure that all of them renewed on time in coordination with P.R.Os.

Coordinated the cost management project with entire department to reduce the entire business cost, including the area of Ticket booking, reducing the unnecessary manpower at site, salary negotiation change policy.

Coordinated the weekly Project Meeting with General Manager, Project Managers & Senior Engineers to ensure the project operations are running smoothly and ensure to provide the ultimate the solution to the department heads related to HR & resource area.

Interfacing with senior management teams for implementing HR Policies in line with the organizational goal.

Preparing Monthly budgets and MIS reports.

Camp Management

Implementing new training programs KRA/ KPI for employees on half yearly basis.

Conducting employees exit interviews, Internal Transfers and Retentions.

Managed ISO 9001:2015 - OHSAS 18001:2007 - ISO 9001:2008 documents for HR & Administration

Integrated Group Qatar W.L.L.

Designation: HR & Admin Manager – Qatar / Country Manager – Abu Dhabi Nov 2015 to Jun 2017. HR & Admin Responsibilities:

Recruitment-Hiring Staff, working with recruitment consultancies, and organizing interviews. Local and International Recruitment (India, Philippines, Kenya & Nepal).

Manage the remuneration, compensation & benefits of all employees. Managed pay-roll operations.

Provide support and guidance to line managers for performance related issues.

Maintaining management guidelines by preparing, updating, and recommending human resource policies and procedures.

Ensuring all company policies and procedures are up to date in line with current employment law.

Leading and directing the human resource team to deliver a comprehensive HR service to the business.

Maintaining human resource staff by developing an exhaustive program for selecting, interviewing, recruiting, orienting and training. Developing and maintaining employee files and HR filing system.

Improving organizational structure by updating job requirements and job description for all positions.

Maintaining human resource information system records and compiling reports from database.

Employee relations, including managing absence, disciplinary, grievances and sickness.

Staff Welfare-providing counseling facilities, sports and social activities for staff & workers.

Support current and future business needs through the development, engagement, motivation and preservation of human capital.

Managed operation & Maintenance of company’s vehicles & transportation system.

Managed Staff & Labour Accommodation.

Country Manager Responsibilities:

Managed all aspects of the operation including HR, legal, regulatory, purchasing, and capital infrastructure as well as administrative and legal compliance.

Generate new business

Ensure all properties on all the Portals are updated on regular bases to generate required leads.

Ensure all clients’ expectations are met by obtaining specific requirements.

Maintain high standards & quality service by enforcing organisation standards.

Delegation of duties to other members of staff as they arise and monitor that they are concluded.

Make sure all additional services are directed to specific departments in the company and track until completion.

Building and growing the team. Make sure I identify their strengths and weaknesses and address it accordingly.

Controlled the budget to meet all cost reduction targets. Intertectra Qatar W.L.L.

Designation: Manager - Human Resource Dec 2014 to Oct 2015. Location: Doha (Qatar)

Primary Responsibilities:

Responsible for the company’s entire recruitment process, and for interacting with all levels of managers concerning HR projects, policies and operational decisions.

Overseeing the full recruitment cycle, in particular contract preparation.

Providing specialist information and guidance to employees and managers on HR policy and practice and employment law.

Managed the annual salary review process for the company.

Ensuring that all company policies and procedures are up to date in line with current employment law.

Setting up monthly and quarterly recruitment plans and present it to the senior management.

Controlled costs and ensured that they do not exceed budgets.

Managed pay-roll operations.

Advised on staff promotions.

Conducted interviews and reference checks on job applicants.

Investigating disciplinary and grievance matters.

Developed HR policies.

Planning, and delivering, training, including inductions for new staff. Sungchang Qatar W.L.L.

Designation: Manager - Human Resource & Administration Jan 2009 to Dec 2014. Location: Doha (Qatar)

Primary Responsibilities:

Handled projects in Qatar (Doha Convention Centre, Nakilat, QAFCO and the Pearl GTL)

Managed the operational and fiscal activities of the department to include: staffing levels, budgets, and financial goals.

Coordinated with the project directorates and involved in allocating the space for the staffs, facilities maintenance and operations along with major property and equipment procurement.

Prepared reports periodically or monthly on individual performances.

Follow up on attendance of all sites.

Control Staff & Labor accommodation & all related matters.

Managed operation & Maintenance of company’s vehicles & transportation system.

Provided support to all Human Capital related matters and initiatives (recruitment, visa arrangements, PTA arrangements, Hotel Booking, Airport pickup, new employee induction and orientation, payroll input, managing employee benefits, Appraisal, employee engagements like resignation and termination, etc.)

Managed selected recruitment assignments, incl. interview scheduling, interviewing and reference taking as well as co-ordination with regards to the testing and offer process.

Maintained and updated employee files and records (Interview Summary, copy of passport, Copy of Visa, copy of approval and Copy of signed Employment offer) entry in HRIS system; participate in enhancing and developing related business processes.

Reviewed, developed and implemented new HR policy, procedures and initiatives within the business unit.

Analyzed and documented business processes and problems. Developed solutions to enhance efficiencies.

Established employee goals and conduct employee performance reviews.

Reviewed the daily movement of suspense accounts and follow-up their settlement

Defined & setup process for meaningful capture of MIS on an ongoing basis. Infinite Computer Solutions Pvt Ltd

(SEI-CMMI level 5 ISO 9001:2000)

Designation: Senior Executive (Procurement Specialist) Nov 2005 to Nov 2008 Location: Bangalore (India)

Roles & Responsibilities: -

Vendor Management (Aligning new contracts to work with Infinite for IBM requirements.)

Sourcing resumes from job portals.

Calculated the margin rates under IBM guidelines and submitting the resumes in Contractor Sourcing Application system (CSA).

Supported HR Manager in preparing and issuing HR correspondence.

Managed HR/Personnel files & updated HR database.

Arranging interviews & candidate testing. Negotiating the rates with consultants.

Bidding the consultants in Emptoris tool as requirement (RFI, RFQ and RFP) listed from the IBM.

Generating MIS reports.

Purchase orders & Invoice processing in Oracle app 11i.

Coordinating with vendors for timely submission of invoices on Oracle app 11i.

Prepared Time Sheets. Managed IBM Audit related documents.

Coordinating with the client on the Accounts Receivables and Accounting of Vendor Bills Processing in the Oracle Apps 11i.

Prepared a manual of work process for new joiners & involved in training them. Significant Achievements

Got the letter of appreciation from the Employer and a gift voucher from the company for the best performance.

Obsidian Software Pvt. Ltd.,

Project: Medical Billing (Healthcare – Prefecture) Designation: Financial & Quality Analyst Oct 2004 to Oct 2005 Location: Bangalore (India)

Trained new recruits on Charge & Payments posting which includes patient’s demographics, insurance card copies. This ensures the clean claim being transmitted.

Processing Patient demographic information (Social Security Number, Patient Address and Insurance information) in billing software.

Capturing service details (Charge Entry). Verifying diagnosis & procedure codes are valid.

Tracking Outstanding Claims & coordinating with the insurance companies.

Managed Accounts Receivables, Accounts Payables & Banking by using Quick Books.

Generated MIS Reports & payment reconciliation.

Leading a team of document controllers in documenting the Patients charge sheet

Records Management in a digital format.

Assist in preparing a “mock up” for operations manuals (e.g., develops the index, binders, dividers)

Generate electronic/hardcopy reports as needed by the project or management. Novel Team LLC,

Project: IT – Staffing & Medical Billing

Designation: Accounts Executive Oct 2003 to Oct 2004 Location: Bangalore (India)

Managed Accounts Receivables and Accounts Payables for US outsourced consultants.

Prepared Invoices based on the time sheet sent by the consultants.

Generated multiple reports (i.e. Accounts Receivables Aging Report, Company’s Profit and loss Report, Total Sales made by the customer, Number of hour’s employees worked) by using Quick Book software.

Bank and Credit card reconciliation.

Processed payroll by using Intuit payroll service.

Prepared tax reports for the Employees on their payroll.

Checked hours daily for outsourced employees. Kept track of all vacation, sick & personnel time for all employees. Maintained all employment records.

Pricing and billing

Follow-up with Vendors and solving the queries.

Standard Chartered Bank.

(C & IB Service Delivery – Corporate Banking- Operations / Dept.: Cash Management) Designation: Senior Executive May 2001 to Sep 2003 Location: Bangalore (India)

Generated MIS report.

Provided daily information on all correspondent banks to central reconciliation.

Produced all necessary statements and reports to enable the accurate measurement of cash flow, profit and loss, etc.

Recommending detailed policies and procedures for the implementation of cost accounting

Assisting divisions / branches in the cost accounting process and prepare for related training sessions if needs.

Reconcile the Bank’s accounts with correspondent’s statements of accounts, and issue respective reconciliation reports.

Review the daily movement of suspense accounts and follow-up their settlement.

Maintain proper documentation and filing.

Ensure that financial assets are properly used.

Monitoring inflow of funds expected from correspondent Banks.

follow up for Cheque returns

Ensure timely collection of credit sales.

Dept: Standard Chartered Bank - Credit Cards (Application Pre-Processing Section) Designation: Executive June 2000 to May 2001

Entering Credit Card application & tickler

Checking high balance amount

Clearing mismatches of Credit Card entries.

Indian Customs of EDI service center (Under a contract of Sainik tree Farming) Dept: Export section

Designation: Team Leader Jan 1999 to Jun 2000

Location: Bangalore (India)

Preparing Air Cargo manifests & reports.

Responsibility for exports general manifest (E.G.M) from the airlines such as Singapore Airlines, Air Frances, Indian Airlines.

Updating the Drawback, Duty commercial & free trade samples annexure. EDUCATION: -

Pursuing MBA from Periyar University, Salem.

Bachelor of Business Administration from University of Madras, Chennai

Diploma in Computer Science Engineering from K. S. Polytechnic, Bangalore Training & Certifications:

IT Foundation & Tally 9 Course from Apollo Computer Education, Bangalore

(MS-Outlook Express, MS-Word, MS-Power Point, MS-Excel)

IELTS Overall Band Score 6.5 from British Council, Doha-Qatar. Personal Details:

Father's Name : Late C. Ramachandran

Nationality : Indian

Marital Status : Married

Sex : Male

Date of birth : September 22nd, 1979

Special interests : Meditation & Creating Mind Power. Driving License : Qatar Driving License.

Passport Information:

Passport No. : R7668664

Place of Issue : Dubai

Date of Issue : 09/05/2017

Date of Expiry : 08/05/2027

Communication Skills:

To Read & Write : English, Hindi & Kannada

To Speak : English, Hindi, Kannada, Tamil and Telugu. Learning : Arabic



Contact this candidate