Customer Service Manager

CURRICULUM VITAE

ASIYA GAFFAR

Address : Falasteen street near Dallah Driving School

Mobile : +966-*********

Email : *****.********@*****.***

CAREER OBJECTIVE

To enhance the performance of the company for its better output and play an important role in its advancement, as a new challenge, I’m looking forward to pursue a career in keen roles of a company such as recruitment & management, I have successfully completed by bachelor’s degree which will help me to obtain my objectives PROFESSIONAL EXPERIENCE:-

Assistance manager- Market Research

1- Neisen - (Tahaliya street)- 2018-2019

Key role

● Outbound call center- collecting information about the networking product.

● Follow up for any complaints by passing the accurate data to the high authorities

● Having full inspired based conversation with self-employed clients in order to understand the future business personal needs

● On-call solution for any problem related to the product

● Share tips or advices in relate to product if necessary

● Successfully achieve the targets assigned by the higher authority

● Market research

2- Teacher- 2017-2018

Ahdab International School- Al Ezdhar Mishrifa

Key role

● Teacher for second & third standard

● Delivery high results performance for every day work

● Organize and management of class & fulfilling all assigned duties by the authorities

● Follow up to a problem if incurred

KEY SKILLS AND ATTRIBUTES

● Technically proficient in MS Office

● Good communication and interpersonal skills.

● Committed team player with flexible approach towards work.

● Aggressive target oriented personality and very committed towards the assignment given to me.

● Quick and passionate to learn

● Active presence of mind for any instant problem

● Managerial skills

● Time management

● Customer service

● Quick decision making

HOBBIES

Travelling

Networking/social connections

Participation in sports activities

Reading motivational books

PERSONAL INFORMATION

Language: English, Urdu

Status. : Single

Graduation : B.A from Bangalore, India

Intermediate & senior secondary from CBSE boards.

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