adb68c@r.postjobfree.com

adb68c@r.postjobfree.com

+971-**-***-**-**

Al madam, Sharjah, UAE

BASIC INFORMATION

Date of birth: August 17/1990 Marital Status: Single Nationality: Uzbekistan

PROFESSIONAL SUMMARY

Selling products and services using solid arguments to prospective customers. Performing cost-benefit analyses of existing and potential customers. Maintaining positive business relationships to ensure future sales

ACHIEVEMENTS

Certificate of Basic Food Hygiene (2017)

Certificate of Essential Food Safety Training (2018)

Certificate of Front desk agent (2019)

Certificate of Cross training Telephone Operator (2019)

EDUCATION

College Diploma in Information Technologies 2006-2009

Hojaobod building professional college, Andijan, Uzbekistan Faculty: The information and communication of technology

Speciality: Using of electronic computing machines and computer net works .

Key subjects – Artificial Intelligence, Computer Networks, Operating Systems and Computer Programming.

CORE SKILLS

● Service-orientated

●English/Russian/Turkish Speaker

●Detail-orientated

●Perfect Communication Skills

●Working co-operatively with others

● Hard Working Individual

●Critical Thinking

●Ability to Prioritize

●Multitasking

●Problem Solving

WORK EXPEREINCE

Reception June 2019 - Present

"Al Badayer Oasis Mysk resorts by Shaza" Sharjah

Facilitates as a bridge to translate foreign language speaker requests whenever needed by the FO or other departments.

Familiarizing and keeping up-to-date with the on-going promotions in the hotel outlets.

To work with and without supervision and follow direction s of supervisions when request are made.

Assist guests with general questions and inquires

Reception March 2018 – June 2019

"Yas Island Rotana and Centro Yas Island " – Abu Dhabi

•Serves visitors by greeting, welcoming, and directing them

appropriately

•Notifies company personnel of visitor arrival

•Maintains security and telecommunications system

•Informs visitors by answering or referring inquiries

•Directs visitors by maintaining employee and department directories

•Maintains security by following procedures, monitoring logbook, and issuing visitor badges

•Keeps a safe and clean reception area by complying with procedures, rules, and regulations

Salesman Aug 2014 – Nov 2017

"HUAWEI" and "ARTEL" – Tashkent Uzbekistan

Assess customers’ needs and provide assistance and information on product features.

Remain knowledgeable on products offered and discuss available options.

Managing cash and payment systems in accordance with company procedures and policies.

Supporting all the team members of customer services staff.

Handling face - to - face enquiries from customers

CURRICULUM VITAE Salesman May 2011 - Aug 2014

"AVVA" men's fashion shop – Moscow Russia

Welcoming customers by offering a smile and greeting them, asking if they need help with anything.

Excellent sa les service to ensure high levels of customer satisfaction through.

Processing returns and refunds as required in line with company procedures.

Attends team meetings to stay up to date on the latest sales and new products.

Handling customer complaints in a calm manor. Finding ways to measure customer satisfaction and improve services.

To provide the high level of customer service to internal and external customer.

Reception June 2009 - Apr 2011

"Elit" hotel– Andijan Uzbekistan

Great by use name, be responsive and timely with correspondence and problem resolutions, and display a caring attitude.

Assist guests with dining and actively recommendations.

To effectively work in a team environment.

Works harmoniously and professionally with co - workers and supervisors.

REFERENCES

Team leader in Yas Island Rotana and Centro Yas Island In Front office

Ms. Jane Michelle Yao Tel: +971-**-***-**-**

Merchandiser in Huawei branch in Uzbekistan

Mr. Mirmuhsin

Tel: +998-**-***-**-**

Email: adb68c@r.postjobfree.com

Reference and original documents can be providing on request.

CURRICULUM VITAE PAGE 4

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