Customer Service Document Control
Resume:
Contact
Address:
Bldg. No.*, Zone **, Street ***,
Al Waab, Doha - Qatar
Phone:
Email:
adb608@r.postjobfree.com
ARTURO CASTILLO FERRERIA JR.
OBJECTIVES
My immediate objective is to work for the progress of your company and to establish myself in this work world eventually and to be a part of Progressive organization which utilizes my experiences, analytical skills and commitment to perform quality work while giving me an opportunity to work in a challenging environment and to enrich my knowledge and understanding. KEY QUALIFICATIONS
With a depth experience in the field of a Document Control and administrative works that involves proper documentations according to ISO Standards. Proven experience in a Document Controller role preferably within the Company Management. Have strong administrative skills, well-organized and work well under pressure. Experienced and training in MS Office and Adobe Acrobat and experienced generating PDF documents from native file documents also have a knowledge in Electronic Document Management System ACONEX program. Computer proficient in MS Windows, MS Office, Internet, E-mails. Establishing and maintaining effective working relationships. Identifying and solving problems using judgment and initiative. Carry out a variety of clerical and administrative duties in typing, support to all Senior Staff Positions within HR Department in handling a wide range of personnel actions for all Company staff. Maintaining the data shared between the departments, by filing and recording the information accordingly (as hard copies and electronic filing system) EMPLOYMENT RECORD
Company : TEM-AC TRADING & AC CONTRACTING W.L.L. (MEP COMPANY)
Address : Doha, Qatar
Position : Document Controller
Inclusive : September 7, 2015 to Present
Responsible for:
Coordinate all activities related to the Document Control procedure, including technical documents, drawings and commercial correspondence.
Input Documents data into the standard registers ensuring that the information is accurate and up to date.
Generate the various document control reports as required.
Typing of documents and follow up all needs.
Make sure that controlled copies of latest approved documents are given to the appropriate staff and suppliers as applicable.
Maintain updated records of all approved documents and their distribution clearly.
Maintain the documents in the Document control Office under safe custody without any damage or deterioration with easy traceability.
Develop and maintain document control processes for the efficient management and recording all documentations.
● Ensure that all the relevant Project documentation are registered / maintained in the electronic Document Management System (eDMS)
● Develop Photocopies / Binding and transmitting of documents as part of client’s submission
● Understand and manage Client EDMS system
● Assist with the general project administration
● Liaise with Project Management & team, Client and Sub-contractors effectively and resolve problems and issue’s relating to documentation
● To maintain a safe and secured working environment within Document Control
Maintain the files, Control Logs and MasterDocument Registers.
Preparing Material Submittals for all required projects.
Handling and preparing Tender Technical Documents for Tender Projects
Preparing Pre-Qualification documents for client company approval. Other task handled;
Follow up Outgoing LPO and make sure it will deliver on either to our Store / Warehouse or direct to site location as required.
Follow up Incoming LPO and make sure all materials and/or Units was delivered, installed regardless on the payment status as advice.
Gate Pass / Security Pass coordinator – make sure all required was comply and submitted to concern person.
Preparing monthly time sheet.
Sending and making Inquiries and Quotations for several of suppliers and customers.
Skills gained:
Knowledge to use spreadsheets, database, word processing and selected job specific software.
Ability to keep clear and accurate records and reports.
Ability to use computer and rapidly input data and retrieve records and information.
Ability to organized workload and to manage a filling methods and management techniques.
Good communication skills.
ARTURO CASTILLO FERRERIA JR.
Contact
Address:
Bldg. No.7, Zone 55, Street 224,
Al Waab, Doha - Qatar
Phone:
Email:
adb608@r.postjobfree.com
Contact
Address:
Bldg. No.7, Zone 55, Street 224,
Al Waab, Doha - Qatar
Phone:
Email:
adb608@r.postjobfree.com
ARTURO CASTILLO FERRERIA JR.
Major Projects Involved:
HOTEL COMPLEX OF AL NAJADA SOUQ
QATAR CENTRAL BANK NEW OFFICE FITOUT WORKS - AL SHARQ OFFICE TOWER
WAKRA HOTEL
SOUQ WAQIF UNDERGROUND CAR PARK
AL MANAL FOOD FACTORY
BIN MAHMOUD HOTEL BUILDING
3 SCHOOL @ AL SADD
AL SHARQ TOWER – QCDD
AL HUDA RESTAURANT
METRO RED LINE SOUTH ELEVATED PROJECT
METRO GOLD LINE
SHALAL PROJECT
NEW DOHA INTERNATIONAL AIRPORT - CP21 CATERING FACILITY
JOINT WARFARE TRAINING CENTER PROJECT
3 HOSPITAL PROJECT (RUMAILLAH, WAKRA & CUBAN HOSPITALS)
PROPOSED APARTMENT HOTEL (2B+G+10F) LUSAIL CITY (PART NO: C-4)
MEP & HVAC DESIGN AND CONSTRUCTION WORKS FOR SHEIKH ABDULRAHMAN G A AL THANI (MAJLIS & VILLA)
● NEW NAVAL BASE PROJECT
Company : AL-OWAIDAH MOHAMMED & RASHEED FOR
CONTRACTING CO.
Address : Riyadh, Kingdom of Saudi Arabia
Position : Office Assistant
Inclusive : September 25, 2013 to March 14, 2015
Responsible for: Responsible for:
Disseminating details through phone, fax and e-mail
Organizing and keeping files and handling projects
Answering and forwarding phone calls and taking messages
Providing details to phone callers and office visitors
Dealing with inquiries or needs from the visitors and workers
Coordinating the maintenance and repair of devices for the workplace
Assisting management personnel in wide variety of workplace responsibilities
Collecting and distributing couriers or packages among workers and starting searching messages
Knowledge of office and management techniques
Knowledge of customer service methods and concept
Good interaction abilities and professional personal display
Should be sincere and trustworthy
Skills gained:
An organized approach and excellent time management skills
Good communication skills
Ability to work well as part of a team
Computer literacy and good typing skills
Good level of English spelling and grammar
Accuracy and attention to detail
Ability to use own initiative but also know when matters need to be referred to a supervisor
Company : MAINSTREAM BUSINESS INCORPORATED
Position : Stock Clerk
Inclusive : December 26, 2004 to May 25, 2005
Responsible for:
Responsible for checking and organizing inventory
Accept delivered packages and ensure proper amount is inside
Mark items with identifying codes, such as price, stock or inventory control codes
Ensure label is clear and visible
Compute price merchandise
Keep records of sale
Ensure customer received product
Replace damaged or missing product
Operates forklift to lift or place merchandise
Work with salespeople on inventory and orders
Skills gained:
Active listening
Judgment and Decision Making
Speaking
Monitoring
Critical Thinking
Service Orientation
Time Management
Company : GREAT FOODS CORPORATION
Position : Service Crew
Inclusive : September 22, 2003 to February 20, 2004 ARTURO CASTILLO FERRERIA JR.
Contact
Address:
Bldg. No.7, Zone 55, Street 224,
Al Waab, Doha - Qatar
Phone:
Email:
adb608@r.postjobfree.com
Contact
Address:
Bldg. No.7, Zone 55, Street 224,
Al Waab, Doha - Qatar
Phone:
Email:
adb608@r.postjobfree.com
ARTURO CASTILLO FERRERIA JR.
Responsible for:
Responsible for providing courteous and efficient food and beverages services to the guest
To present menu, take order, suggest and recommend appropriately
To attend and respond to guest needs promptly and professionally
To present bills to diners, collect payments and give to the cashier, return change or credit Cards to diners
To perform general housekeeping and cleaning duties, including sweeping, mopping, cleaning glasses, furniture and fittings, laying of tables and up-keeping of rest room etc.
Any other appropriate duties and responsibility
Skills gained:
Customer handling ability
Eye for detail ( handling tills )
Pleasing Nature
Ability to learn fast
Company : AERO POWER INDUSTRIAL SERVICES CORPORATION Position : Administration Clerk
Inclusive : January 1, 2003 to July 30, 2003
Responsible for:
Tabulates and post data in record books.
Compute wages, taxes, premiums, commissions and payments.
Record orders for merchandise or service.
Gives information to and interviews customers, claimants and employees.
Receives,counts and pays out cash.
Operate office machine such as computer, adding, calculating and duplicating machine.
Skills gained:
Good judgement
Punctuality
Initiative
Good work ethics
Managerial skills
Summary of Skills and Experience
Microsoft Office (Word, Excel, PowerPoint)
Microsoft Outlook
Customer Service and Communication Skills
Flexible, ability to Multitask
Electronic Document Management System
PERSONAL INFORMATION
Home Address : #52 BARANGAY MANTACDANG SAN QUINTIN, PANGASINAN, PHILIPPINES
Passport No. : P4206578B
Place of Birth : San Quintin, Pangasinan
Date of Birth : August 9, 1983
Civil Status : Single
Citizenships : Filipino
Height : 5’6”
Weight : 120 Lbs
ARTURO CASTILLO FERRERIA JR.
Contact
Address:
Bldg. No.7, Zone 55, Street 224,
Al Waab, Doha - Qatar
Phone:
Email:
adb608@r.postjobfree.com
Contact this candidate