Feb ****

–

Dec ****

Aditya Kumar Bhardwaj

***, ******** *******, *********, ******* 134107

+91-981*******, 935*******

adb5zo@r.postjobfree.com

A highly motivated and committed individual proficient in generating high-quality work by leveraging tenacious approach and strong attention to detail. Service oriented and performance-driven with excellent organizational, multitasking and problem-solving abilities. Currently looking to secure a key, unique and challenging role with an exciting and progressive organization to deliver and achieve individual as well as organizational goals.

Skills

Business Development

Project Management

Client Service

Capability Development

Work History

Operations Director

Asbicon Services Pvt. Ltd.

Sector : Management Consulting & Training

Key Responsibilities:

• Lead/support business development activities through offer development

• Client need assessment, project conceptualization and execution

• Lead/support training programs

• Responsible for a cross functional team of Consultants, Trainers, Designers, Developers and Analysts (in-house as well as outsourced) to deliver strategic and sustainable solutions to the clients.

Assistant Manager - Operations

John Keels BPO Solutions

Sector - BPO, Process - Telecom Services, T-Mobile/Tracfone Key Responsibilities:

• Operations Management - Handle a team of associates.

• Ensure the call quality parameters expected by the client and maintain key matrices such as SALES, COMPLIANCE, CSAT & AHT

• Conduct sales refresher sessions

• Lead/support talent acquisition process.

2005-07 - 2011-03

Sales Coach

Convergys India Services Pvt Ltd

Sector - BPO, Process - Financial Services, Citibank Key Responsibilities:.

• Performance management - Monitor calls for new/outlier associates and provide feedback to improve efficiency.

• Conduct sales refresher sessions/change training.

• Design and execute sales contests.

• Prepare and analyze various MIS reports, identify area of opportunity, develop/execute action plans.

Senior Sales Officer

VRS Foods

Sector - FMCG, Fresh Milk Products

Key Responsibilities:

• Appointing distributors and sub distributors in assigned territories.

• Ensuring extensive retailing, availability and visibility of brand in the market.

• Managing distribution, logistics and sales realization.

• Handling the team of supervisors and sales representatives.

• Responsible for training and development of new team members.

2001-04 - 2002-10

Territory Sales Supervisor

Henkel SPIC (I) Ltd.

Sector – FMCG, Laundry and Personal Care Products

Key Responsibilities:

• Appointing distributors and sub distributors in assigned territories

• Managing distribution, logistics and sales realization

• Ensuring availability and visibility of brand in the market Territory Supervisor

Eveready Industries India Ltd.

Sector – FMCG, Tea Division

Key Responsibilities:

• Managing distribution, logistics and sales realization

• Ensuring availability and visibility of brand in the market

• Handling the team of sales representatives

Mar 2011

–

Jan 2012

Jul 2005

–

Mar 2011

Nov 2002

-

Jul 2005

Apr 2001

-

Oct 2002

Sep 2000

-

Jan 2001

Sales Executive

L. R. Foods Pvt. Ltd.

Sector – FMCG, Bakery products

Key Responsibilities:

• Ensuring extensive retailing

• Managing distribution, logistics and sales realization

• Ensuring availability and visibility of brand in the market Sales Executive

Devyani Beverages Ltd.

Sector – FMCG, Aerated Drinks

Key Responsibilities:

• Augmenting sales efforts

• Ensuring extensive retailing, availability and visibility of brand in the assigned territory/routes

Education

PG Diploma – Marketing

Indira Gandhi National Open University

Bachelor of Commerce

Delhi University

Languages

English Speak/Read/Write

Hindi Speak/Read/Write

Punjabi Speak

Reference and other details

Can be made available as required

Jan 1999

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Feb 2000

Jan 1997

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Dec 1998

2000 – 2003

1993 - 1996

Contact this candidate