Human Resources, Learning and Development
Resume:
Brew Baritugo
human resources learning and development talent management
quality management continuous improvement service delivery https://www.brewbaritugo.com adb5zg@r.postjobfree.com +63917.755.7600 My name is Ryan Ulysses B. Baritugo and I am a Global Human Resources (GPHR®) senior leader based in Manila, Philippines.
I have held increasingly responsible roles in various global organizations. I’ve also had experience leading teams focused on HR Operations, Talent Strategy, Recruitment, Learning & Development and Talent & Performance Management across various geographical locations.
Summary
Global Leader
• Effectively managed
senior HR Leaders across
global locations
• VPs, AVPs, Senior
Managers located in
Manila, Singapore, India,
Amsterdam, Dublin,
Canada and New York
ROI Focused
• Data Driven decision
maker
• Effective Capacity and
Resource Manager
Certified and
Award Winning
• GPHR®
• Lean Six Sigma
• ITIL v3 Foundations®
• Certified Employee
Retention Professional®
• Bronze and Silver Medal
Awardee – Brandon Hall®
• Top Employer Institute®
Diverse Support
Scope
• Talent Management
• Learning and
Development
• Strategic HR
• HR Operations
• Operational Excellence
Contact
brew.baritugo linkedin.com/in/trainerbrew @trainerbrew
Work Experience
DHL Global Forwarding/Shared Services, Philippines Country Head (VP), Human Resources
April, 2019 – November, 2019
Summary
Served as primary People advisor in the Manila Center partnering with Country and Regional leadership. Responsible for developing strategic and tactical imperatives that support stakeholder business plans as well as providing strong leadership and direction to team members to ensure that business priorities are met. Provides leadership on Employee and Labor Relations, Compensation and Benefits, Organizational Development and Talent Acquisition as well as Mergers and Acquisitions.
Key Contributions
Focused on 18 months’ worth of backlogs in my first 3 months effectively eliminating all known and potential risk and compliance issues. Redesigned door-to-floor process resulting in a 20% reduction of talent acquisition costs, significantly improved timelines to hire for commodity roles (22 days from 45days), and improved overall onboarding experience by 65% (via new hire survey results).
Created, developed and launched the Transformational Leadership program - a leadership development program focused on improving decision-making and cross- functional skills by expanding understanding broader business knowledge, global perspectives, and leadership insights withing to allow future DHL leaders to be ready to create an agile culture that embraces digital transformation and implement strategies that drive breakthrough innovation.
Redesigned the HR Services Delivery Model by creating #HRConnect – an HR Request Portal funneling all HR requests through a single pipeline enabled by multi-tiered support on the back-end. This multi-tiered support model also allowed for self-service functions through automation. The automation initiative is valued at the cost of 2 entry-level FTE (VirtualFTE).
Sutherland Global Services, Philippines
Director, Global HR & Talent Development
November, 2017 – April, 2019
Summary
Responsible for aligning business objectives with human capital strategies. Re- engineers processes at regional and country level and works in partnership with global teams to build more process strength and capability related to HR. Provides support in the areas of recruitment, development, retention and promotion of talent across business units.
Key Contributions
Led project team responsible for redesigning the Global Talent Management Organization within Sutherland resulting in the standardization of processes, organizational structure and enabling global support mechanisms. This reorg initiative has resulted in a dramatic 76% increase of coverage of leadership development programs for HiPo, Middle Management and Senior Management. On my first quarter in the company, I have managed to increase, across the country, our internal fill rate (promotions to Team Manager roles) from 40% to 98%, created a process that enables 100% bench pool (for TM roles) and establish 68% succession bench strength for key leadership roles. Magsaysay People Resources, Inc.
Head Consultant, HR and Talent Strategy
August, 2018 – November, 2018
Summary
Provide direction and strategies related to organizational development, learning and development, recruitment and staffing, employment law, performance management, employee relations, and compensation and benefits. Key Contributions
Assisted in the development and implementation of the overall human resources business plan. Established mechanisms that foster accountability. Identified solutions to resolve problems and fostering a diverse workplace that enables all employees to contribute to the organization at their full potential. Provided guidance on the establishment of HR Digital Transformation initiatives. In addition, provided guidance to management, leadership and direction to the general HR staff. Served as senior level advisor to executives and employees regarding internal human capital trends and issues.
Work Experience
Citco International Support Services, PH ROHQ
SVP, Global HR & Talent Development
January, 2016 – October, 2017
Summary
Primarily responsible for the development, implementation and support of HR wide programs and initiatives focused on policies and processes, systems, structures, human capital strategies, leadership, culture, values and performance management.
Key Contributions
Developed and Implemented COE structure for Global Human Resources, using LSS and QMS methodologies, in support of global Shared Services locations
(Manila, Mumbai, Singapore, Dublin, Amsterdam, Toronto, Halifax). COE Structure allowed for efficiency through standardization of policies, processes, procedures. This has also allowed for more accurate benchmarking, performance and output measurement. As a result, an estimated (hard and soft/YTD) cost savings of USD 2.7M through the elimination of waste (redundant processes). Hewlett Packard Enterprise, PH ROHQ
Regional HR Training Manager (AVP), Asia Pacific & Japan September, 2013 – January, 2016
Summary
Served as focal point and contact for Asia Pacific and Japan leadership, organizational development, customer care and operations training. Supporting 25,000 FTE in the region.
Key Contributions
Created and Implemented a configurative and adaptive training delivery model. This model separated the strategic and tactical training requirements of various Business Units which allowed for sustainable training support regardless of headcount and/or location.
Served as global Project lead for HPE’s Mobile Learning strategy and shift to Cloud-based LMS Migration. By Q3 2015, over 11,000 HPE Learner Hours in APJ were spent on personal tablets/mobiles.
Team led received a Bronze Medal from Brandon Hall for Best Learning Program Supporting a Change Transformation in 2014 as a result of a project for our Enterprise Services Business Unit and a Gold Medal Award for Best Results of a Learning Program in 2016 in support of the Participant Centered Learning initiative. Work Experience
Verizon Business Philippines
Regional HR Training Consultant, Asia Pacific & Japan June, 2011 – September, 2013
Green Belt, Lean Six Sigma
December, 2011 – September, 2013
Summary
Responsible for providing training support to Internal Business Partners and Vendors within the Asia Pacific Region supporting 2,000 captive FTE and 4,000 vendor FTE.
Key Contributions
Led a regional Lean Six Sigma project that focused on bringing down cost of training content purchases by enhancing LMS functionality and enable a “Pull” consumption method versus a static “Push” method. This project provided USD 1.2M savings for Asia Pac HR.
Served as regional Vendor Partner Training Manager for 4 outsourced vendors located across Manila, Malaysia and China ensuring training processes, policies and content are standardized, accurate and current. Wipro BPO Limited
Managing Head, Manila Training
December, 2010 – June 2011
HSBC Data Processing, Phils.
Assistant Manager, Training
July, 2005 – January, 2007
Asia Partnership Philippines
Training Consultant
October, 2003 – March, 2005
24/7 Customer Philippines
Sr. Training Supervisor
January, 2007 – October, 2010
IBM - Daksh Philippines
Training Consultant / Voice Trainer
November, 2004 – March, 2005
iTouchPoint Technologies
In-Team Trainer / Senior CSR
January, 2003 – October, 2003
InfoNXX
Customer Service Representative
May, 2002 – January, 2003
Early Career
Education
University of Santo Tomas
BA, Communication Arts
June, 1996 – Undergraduate
Duke University
Certificate, Data Analysis and Statistical Inference November, 2014
HR Certification Institute
Global Professional in Human Resources
October, 2018
Bronze Medal Award
Best Learning Program Supporting a Change
Transformation
2014
Gold Medal Award
Best Results of a Learning Program
2016
Top Employer Certification
DHL Global Forwarding - GSC
2020-2021
Volunteer Work
Awards and Achievements
Contact this candidate