Summary: Currently employed as a Business Systems Analyst – Quality Assurance with responsibilities of testing patches/code changes and setup enhancements from in-house and contracted developers Highly skilled Information Technology Management professional with the ability to identify, develop, and execute tangible and creative solutions. Successfully able to problem solve as well as manage both projects and people in an effort to exceed company goals. Ability to communicate effectively with team members and provide direction that inspires confidence among peers and associates. A strong, proven leader with a history of producing results in a short period of time utilizing capabilities and expertise in:

Information Services

Customer Support

Systems Development

Profit and Loss Responsibilities

Investigation and solution

Team Building

Career Highlights:

Identified new maintenance opportunities. Researched requirements, developed 23 new marketing analysis reports. Resulted in increased market share, improving relations and confidence in IS.

Created emergency response communication system for US. Evaluated, analyzed, developed, and implemented communication system. Improved communication timeframe from 1 week to 3 hours.

Supervised a plan to achieve revenue quotas. Negotiated time and resources, supervised development, implemented system. Resulting in revenue increase of 25%.

Increased inter-departmental communication. Shared common goals, created informal gatherings, and promoted interdepartmental relationship building. Improved productivity, cooperation, and teamwork.

Improved relations with division. Provided personal attention, listened, negotiated, and communicated. Open lines of communication were established improving relations.

Technical Qualifications

Broad familiarity with a variety of languages, technologies, and applications

Microsoft TFS (Team Foundation Server)

JIRA

Katalon automation tool

Teradata SQL Assistant

Sylvon data whse/Stratum View

SQL

HTML

Natural/Adabas

OS and DOS JCL

FoxPro

Cobol DL1

d-Base

Siebel

JD Edwards OE1

Oracle Financials

Microsoft Office products

Teleform

Proprietary & custom systems

Data conversion

iAutomate from I.A.G.

Subro2000

Remedy ticketing system

Test Director defect tracking

Stellent for Intranet pages

Order entry

Loadout and Order Fulfillment

Accounts Receivable

Accounts Payable

General Ledger

Financial Reporting & Analysis

Purchasing

Human Resources

Sales Order management

Bridges between legacy/custom apps

Processes to interact with Third party vendor applications (Accurint/LexisNexis)

Professional Experience

Blue Chip Marketing (BlueChipWW), Northbrook, Illinois 2018 to present

SR QA Analyst – limited term

Position in the digital group to partner with content design and developers for web site (front end and back end) testing, and setup of Katalon automation. Websites are all in house developed for popular Brand names (On-Cor, Ortega, Weber Seasonings, etc) and their parent companies (Proctor and Gamble, B&G, etc.). Blue Chip uses the Agile approach and expect each step of the process to pass QA. JIRA is used for their User stories, issues, and defect tracking, and Confluence for the cube-style development of the sites.

Empire Today LLC, Northlake, Illinois 2012 to 2018

BSA-QA

IT position as a QA Analyst for system testing, test script authoring and execution, and bug tracking in support of IT developers and Business Analysts. Systems include purchased, customized, and in house developed software (including mobile device applications). Empire uses the Agile approach and Microsoft TFS for User Stories, Test Scripts, and Bugs Tracking.

Abbott Labs, Abbott Park, Illinois 2011 to 2012

BSA/Business Analyst

IT position to act as liaison for non-technical user community, and translate their needs into Business Requirements. Extensive interaction with both on-site and overseas contracting staff who are responsible for design of the technical specs and development of Inter-company Pricing System (project completed 30days ahead of schedule).

Community Care Inc, Milwaukee/Waukesha, Wisconsin 2011 to 2011

Business Analyst

IT position in support of Finance for gathering and documenting AS-IS processes in preparation of new software solution for the claims system. Participated as notes taker for vendor demonstrations and follow-up discussions. Met with several members of staff at various levels for AS-IS investigation and Gap Analysis.

Meridian Resource, div of WellPoint, Waukesha, Wisconsin 2009 to 2011

Business Analyst/Financial Consultant

Finance position for support of Subrogation area and liaison to IT and Help Desk/Field Support. Daily support of Subro2000 system and Ad-Hoc report development using SQL. General exposure to iAutomate along with some functional system testing and system setup. Extensive system regression testing and interaction with both technical and the non-technical users. Also responsible for maintenance of division’s intranet web page.

Mabis Healthcare, Waukegan, Illinois 2006 to 2008

BUSINESS ANALYST

IT position created for data conversion from old Fourth-Gen GUI system to JD Edwards Oracle Enterprise One (OE1), and Sylvon Datawarehouse reporting along with Ad-Hoc report development using SQL. General exposure to the various modules of OE1 along with some functional system testing. Assisted desktop support with entering and assigning of Remedy tickets.

Abbott Labs, Abbott Park, Illinois 2005 to 2006

CONSULTANT/BUSINESS ANALYST

Working in Pharmaceutical Products Division (PPD) on Membership Project for purpose of cleansing group-contract customers, plus semi-automation of several manual processes. Responsibilities include: Team Leader of 6; segmentation of target list and consolidation of results; backup to and support work for Pricing Analysts and department needs, UAT system testing, process improvement.

INDEPENDENT CONSULTANT 2002 to 2005

Working with various businesses for support and maintenance of their computer systems and software.

Hedstrom Corp., Arlington Heights IL

Diemer Plumbing, Trevor WI

Fisher Paper, Antioch IL

Excursion Enterprises, Antioch IL

Archive financial data for bankruptcy proceedings

Establish operations at new location with sharing of financial files and reports among the remaining employees and use of a shared internet connection

Installation and setup of business-wide virus protection software and data backup processes

Installation and basic system (PC) training for Quick-Books for start-up company

Miscellaneous file manipulation and conversion

College of American Pathologists, Northfield, Illinois 1991 to 2002

BUSINESS SYSTEMS ANALYST 1996 to 2002

Extensive interaction with non-technical/end-user groups, acting as principal liaison between client and IT development, network and database staffs. Responsibilities centered on the development and support of enhanced client capabilities and improved systems effectiveness and efficiency.

Go-To guy for Order Entry / Financial AD-HOC reporting utilizing PL/SQL, Oracle Discoverer, Actuate, Fox-Pro, and spreadsheets - developed many PL/SQL reports along with design and prototyping of Oracle Discoverer and Actuate reports per client needs.

Worked closely with client community to develop and test “Testing procedures” and supporting documentation used for upgrades and implementations of the Oracle financial applications.

Responsible for the set-up, maintenance, and trouble shooting of order and customer application bridges between Oracle Financial and legacy/custom systems. Applications impacted included Order Entry, Inventory, Accts Receivable, Accts Payable, Purchasing, General Ledger, and HR module.

Oracle Systems Administrative role encompassing areas of HR and access/responsibility rights.

Key role in the implementation of Oracle Discoverer utilizing Noetix Views for financial reporting.

Led numerous cross-functional projects focused on creating IT solutions to enhance or automate business processes which had significant levels of resources and manual effort. Projects having the broadest end-user impact included integrated broadcast fax capabilities, streamlined order renewal processes, enhanced credit review procedures, and more efficient contract & regulatory reporting.

Presented Award by client community for superior performance in the timely and creative development of applications to meet urgent Center for Disease Control requirements related to fall 2001 anthrax threats.

PROGRAMMER ANALYST 1991 to 1996

Assumed full responsibility for all IT duties supporting the Order Renewal process.

Eliminated frequent occurrence of job “crashes”/abends through refinement of coding, redefinition of data elements and program sequencing.

Developed ARK (Analyte Regulated Kits) system to facilitate fulfillment of government and regulatory agency reporting requirements.

Played lead role in the design, development and implementation of the INSPECTOR system, which scheduled and tracked field inspection team activities.

Utilized SQL through FoxPro to address the organization’s substantial ad hoc reporting needs.

Involved in the significant customization of the purchased OTIS (Order Tracking Inventory System) and CollAR (Collections and Accounts Receivable), FoxPro based applications.

Newell-Rubbermaid, Freeport, Illinois 1988 to 1991

SYSTEMS ANALYST/PROGRAMMER

Extensive interaction with non-technical/end-user groups, acting as principal liaison between customer service areas of various divisions and our team of IT development staff. Responsibilities centered on the development and support of fulfillment and reporting needs.

Responsible for the development and maintenance of several on-line functions for an in-house, on-line order processing system.

Used Natural/Adabas in an OS / CICS environment to develop several on-line and batch functions and reports; this effort involved a total rewrite from the Cobol – DL1, VSAM system.

Responsible for maintaining legacy Cobol systems.

Developed and maintained a series of Sales Reports, Fulfillment reports, various screens for customer maintenance and report requests.

Maintained Electronic Data Interchange (EDI) with several large customers for various manufacturing divisions.

Presented Customer Service Appreciation Award by the EZ-Painter division for outstanding support.

Public Opinion Lab, Northern Illinois University, DeKalb, Illinois 1986 to 1988

SYSTEMS COORDINATOR

Main network and reporting liaison between non-technical staff and the off-site development staff.

Sara Lee Corporation, Deerfield, Illinois 1985 to 1986

AUTOMATION OPERATOR

Responsibilities included scheduling automation batches and storage of finished goods, and investigation of system discrepancies utilizing a Honeywell 316 mainframe.

Education

DeVry University, Keller Graduate School of Management

Coursework started for a Graduate Certificate in Project Management

Bachelor of Science - Computer Science

NORTHERN ILLINOIS UNIVERSITY, DeKalb, Illinois

Emphasis in applied data processing, complimented with supporting course work in the areas of mathematics, economics and business.

39438 N Oak Av

Antioch IL 60002

847-***-****

Duane Rudis

Contact this candidate