Customer Service Sales
Resume:
Ricardo Villalba
Whittier, CA
adb5u0@r.postjobfree.com
Focused and dedicated professional motivated to provide superior customer service and drive. I can do sales, warehouse/office or Distribution center jobs. Im a fast learner and never give up on any job i will give the best of me.
Work Experience
Sales Representative and Customer Service(los Angeles, orange county territory)
Parliament flooring - Rancho Cucamonga, CA
January 2019 to Present
Open new accounts
• Booked appointments
• Managed customer accounts
• Assisted customers with a warm and professional attitude.
• Build sample displays for stores
• Take phone calls, for complaints, questions.
• Handled emails, inbound calls, and outbound calls Set up deliveries
Keep customers happy all the time no matter what it Lead Clerk
YOUNGS MARKET COMPANY - Riverside, CA
November 2013 to August 2018
Pulling customer orders. Shipping and receiving.
Inventory control.
Responded to customer questions about products and services. Received and submitted payments and returns with accuracy and efficiency. Delivered high-quality, value, expertise and superior customer service through a deep commitment to knowledge and performance.
Kept the showroom clean and maintained neat, orderly product displays. Recommended and helped customers select merchandise based on their needs. Sought opportunities to up-sell and add-on additional merchandise. Processed up to 30 customer orders per day.
Unloaded trucks, stocked shelves and carried merchandise out on the floor for customers. Insurance Sales Agent
HOLT INSURANCE AGENCY INC - Ontario, CA
October 2012 to October 2013
Promoted agency products to customers in person, on the telephone and in writing. Researched coverage and premium options and supplied clients with the best coverage available. Developed life insurance and commercial insurance leads to meet monthly sales targets. Developed productive working relationships with car dealers, loan processors and other business partners in the community.
Insurance Broker
HOLT INSURANCE AGENCY INC - Rancho Cucamonga, CA
March 2010 to October 2013
Made appointments with potential clients to discuss products. Promoted agency products to customers in person, on the telephone and in writing. Pushed through objectives and persuaded clients to purchase policies by applying advanced sales abilities.
Pursued continuing education and training programs to continue professional development. Evaluated and pursued sales leads obtained through direct referrals, networking, marketing, cold- calling and lead
databases.
Processed applications, payments, corrections, endorsements and cancellations. Order Selector/ foreman
ALBERTSONS DISTRIBUTION CENTER - Brea, CA
August 2006 to February 2010
Picked products from designated locations to fulfill customer orders. Prepared products for shipping according to company specifications. Trained newly hired employees on job description duties. Education
FIRE SCIENCE
Rio Hondo College - Whittier, CA
sales
Aflac school - Ontario, CA
ALL INSURANCE LINES
Wagner Institute of Phlebotomy - Redlands, CA
Mike Russ Insurance School - Upland, CA
Skills
• Advertising (Less than 1 year)
• marketing (3 years)
• networking (3 years)
• New Accounts (Less than 1 year)
• Operations (Less than 1 year)
Awards
Service first award Albertsons DC
September 2009
Employee of the month February 2009
Certifications and Licenses
TOP SALESMAN OF 2019 (PARLIAMENT FLOORS)
Additional Information
SKILLS
Strong work ethic Marketing & Advertising
Dedicated Networking
Leadership Client Retention
Computer proficient New Accounts
Responsible Problem Solving
Sales Operations Vision Expansion
Contact this candidate