Customer Service Insurance
Resume:
Christopher Cole
Wyndmoor, PA *9038
adb5ld@r.postjobfree.com - 267-***-****
PROFFESIONAL WORK EXPERIENCE:
MedRisk, Inc. - King of Prussia, PA April 2015 – Present
Revenue Operations – Team Lead
Provide professional customer service.
Interact with providers to resolve outstanding accounts receivable.
Ensure timely and accurate processing when submitting claims to appropriate insurance companies.
File appeals based on denials from insurance company.
Escalate billing trends to management that are brought to my attention and provide suggestions for solution.
Overseen more than 10 employees.
Provide exceptional leadership to motivate team members.
Generate report using Microsoft Excel, Monitor team’s productivity.
Conduct interviews for interested candidates.
Perform mid and end of year reviews.
Readily available to assist team members with questions and workload.
Springfield Township School District - Erdenheim, PA December 2013 – Present
Head Varsity Boys Basketball Coach
Plan daily practices.
Teach athletes the basic fundamentals of basketball.
Prepare opponents scouting game film and scouting reports.
Focus on player development, Mentor students, Attended league meetings, team.
Life Time Fitness- Fort Washington, PA April 2017 – August 2019
Operations Supervisor
Supervise overnight operation staff.
Ensure that all garbage cans on the fitness floor were emptied, Refill amenities, Clean fitness, lobby and locker room floors, Wash and fold pool/fitness towels.
Report any broken equipment.
Lock up and open gym facility.
Cardionet/BioTelemetry - Malvern, PA October 2013 – March 2015
Reimbursement Specialist
Responsible for entering patient’s information into data base and collection.
Tagging insurance and patients enrollment form, answer billing email questions.
Fax practices for patient information and communicate with patients for insurance information.
Responsible for posting cash received from insurance companies to patient’s accounts.
Education:
Bachelor of Science in Physical Education, and Sports Administration
Indiana University of Pennsylvania - Indiana, PA
May 2013
ADDITIONAL INFORMATION
SUMMARY OF SKILLS
Proficient in MS Office, Excel, PowerPoint, Excellent interpersonal skills
Exemplary communication skills proven leadership skills
Contact this candidate