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Sales Service Representative

Location:
Montreal, QC, Canada
Posted:
March 05, 2020

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Resume:

AKINTAYO DAVID AJALA

** **** ******, ******* **

E-mail: adb5i0@r.postjobfree.com

Tel: 902-***-****

CAREER OBJECTIVE

To obtain a position where my diverse business and technical skills contribute to the success and the growth of an organization.

SUMMARY OF SKILLS AND QUALIFICATIONS

Ability to maintain a high level of accuracy, confidentiality concerning financial and employer files

Bachelor’s degree in Accounting

Excellent verbal and written communications

Proficient in Microsoft Office Suite

Customers service oriented and attention to details

Excellent ability to use initiatives and work under pressure with minimum supervision

Very effective organizational, managerial and time management skills

Analytical and problem solving skills

Excellent team player, fast learner and high level of integrity

Highly result focus, success driven and passion for business result

PROFESSIONAL EXPERIENCE

Provider Service Representative

NTTDATA Halifax, Nova Scotia Jan. 2020 till Date

Answering provider’s questions with adequate up to date information

Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution

Handling complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution

Operations Accountant/Internal Audit Control

Kuker Farms and Processing Ltd (Nigeria) Nov. 2016 – Nov. 2019

Documented financial transactions by entering account information

Maintained accuracy of the general ledger

Prepared special financial reports by collecting, analyzing and summarizing account information and trends

Ensured compliance to all local, State and Federal regulations and oversaw account payable and receivable functions

Contributed to the team effort by accomplishing related result as needed by the management

Prepared required correspondence and maintained all accounting files on computer to ensure accuracy

Maintained all level of internal control systems

Participated in end of the month stock take exercise and reported accordingly

Cashier/Customer Service

Free Range Farms PLC. (Nigeria) Sept. 2012 – Nov. 2016

Greeted customers entering the store

Received payment by cash, credit, voucher or automatic debit

Answered customers questions and provided information

Issued receipts, refunds credit or change to due customers

Sorted, counted, wrap currency, compiled and maintain non – monetary

Answered multi-line phones and sold products

Developed buyers by maintaining rapport with previous customers, suggesting trade-ins, meeting prospects at community activities, greeting drop-ins, responding to inquiries, recommending sales campaigns and promotions

Developed and maintained a positive relationship with customers

Demonstrated products by explaining characteristics, capabilities, and features, explained warranties and services

Closed sales by overcoming objections, asking for sales, negotiating price, completing sales or purchase contracts, explaining provision

EDUCATION

BSc. (Hons) Accounting 2010

Olabisi Onabanjo University Ago – Iwoye, Ogun State, Nigeria

Associate Accounting Technician 2008

Institute of Chartered Accountant of Nigeria (ICAN)

Senior School Leaving Certificate (NECO) 2002



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