************@*****.***
Matar Qadeem, Doha
QATAR
PROFESSIONAL PROFILE
A dedicated and meticulous Business Management Leader and Entrepreneur over Twenty years of FMCG Industry experience as Sales & Operations Manager, Brand Sales Manager, Key Account Manager in Horeca and Retail Segment at Massimo Zanetti Beverage Group, Bidvest Group, Coca-Cola, Alsafi DANONE and Mozambique Organic Agro Limitada in Middle East and Africa specialized in new business development and major market expansion. A customer focused professional who possesses entrepreneurial drive with business management skills to increase revenue, market shares and profit performance proven ability to lead sales teams to achieve multi million revenue gains. I am eager to use my experience and skills for a dynamic company.
EXPERTISE
PROFESSIONAL EXPERIENCE
Sales & Operations Manager
Mozambique Organic Agro Limitada – Africa
16/11/2009 – 25/09/2010
Reporting to the Managing Director
Manage regional trade, import and export, audit strategies, risk assessment and manage corrective action plans related to import and export control.
Responsibility for the maintenance and development of contingency plans in the event of unforeseen interruptions in the supply chain process.
Develop and implement affective global trade network resources and business relationships with import and export control agencies and relevant local government contacts to ensure trade initiatives.
Brand Sales Manager
Massimo Zanetti Beverage Group- Dubai, UAE
07/09/2008 – 10-10-2009
Reporting to the C.E.O Middle East
Responsible for the Horeca and Retail segment and promotional planning.
Worked directly with C.E.O to duly marketing plans and initiative to increase sales brand and all marketing functions.
Provided product management expertise advising marketing manager on brand positioning, market place research and consumer research.
Completely managed Sales of Horeca and Retail segment across U.A.E.
Successfully launched four new Suk’s which increased the market share 15%.
Developed a short and long term business plan for the brand that addressed product holes, new markets, distribution strategy and profit estimate.
Worked closely with the segment to ensure brand was effectively presenting in the market.
Strategically involved in the development of products and services, targets, budgets and goals and initiated new marketing procedures and policy to enhance customer experience within the retail establishment.
Plant and implemented marketing mix activities according to approved brand programs marketing strategy including promotional activities research projects and established strong relationships to gain preferred product positioning and provide business and marketing council to encourage maximum sales potential.
Key Account Manager
Bidvest Group, Dubai, U.A.E
01/10/2006 – 22/08/2008
Reporting to the Sales and Marketing Director
Consistently exceeded annual sales goals during work tenure strong Key Account Manager with strong organizational and customer development skills to maximize profits.
Values customer service and relationship building as much as revenue and profit generation. Responsible for monitoring pre and post sales quality
Supervised a team of sales personnel’s and delegated responsibilities and evaluated performance.
Developed new business with existing customers and cultivated new customers in U.A.E market. Exceeded Target growth prospects by 17%
Responsible for managing sales growth as well as managing relationship with Horeca segment. Hold a zero complaint and escalation track record.
Key Account Executive
Coca Cola - Dubai, UAE
22/06/2003 – 12/08/2006
Reporting to the Key Account Manager
Directly dealing with the Major Five star hotels, Airlines, Ship chandlers, Restaurant chains.
Identify new market and evaluate market potential.
Managed the sales process for new prospectus from the initial contact through the closure.
Dealing with customer complaints face to face, over the phone and via email.
Achieving all revenue targets and objectives in line with the area business plan.
Working closely with the marketing team to produce any sales collateral required for the targeted market.
Reporting business trends and area performance to the sales manger.
Developing and maintaining successful business relationship with all prospects identifying what customer’s want.
Planning and organizing the day to ensure all opportunities are maximized.
Developing a full understanding of the business market place.
Ability to present, discuss and propose at senior level.
Key Account Representative
Al Safi DANONE- Saudi Arabia
22/12/2000 – 28/12/2002
Reporting to Key Account Supervisor
Ensuring 100% distribution of the brands.
Reporting all kind of competitive activities.
Being the first point of contact with the customers.
Developing and maintaining client relationship.
Ensuring marketing strategies in line with sales objective.
Finding new clients.
BUSINESS EXPERIENCE
Ten years related Import, Export, Production and e Conducting Trade Exhibitions experience.
Proven ability to collaborate at all levels and across functions.
Ability to propose and review complex business documents
Thoroughly familiar with the International Shipping Documentation.
Proven ability to lead and coach a team of sales team and deep knowledge in media and advertising industry.
Printing Solutions Pvt. Ltd.
Cochin, India
20/12/2002 – 31/03/2015
Founder and Operations Manager.
Import and distribution business serving more than two hundred clients.
Researched and analyzed the market and reformed business in response to the market changes.
Established brand name and generated sales through combination of sales and marketing techniques.
Bennett Apparel Exports
Tamil Nadu, India
07/11/2015 - 30/10/2019
Founder and Director
An Industrial garment business serving more than five hundred clients. Frequently conducted Trade exhibitions to enhance Sales.
Interface with internal and external stakeholders, freight forwarders, custom officials and other to ensure co-ordination and logistics of shipments.
To develop new partners in both emerging and developed territories.
Work proactively with the departments to prevent trade disruptions.
Develop staff to take on more responsibility.
Identifies and resize viable opportunities, expansion, and innovation and gross them into profitable and valued enterprise with loyal customers.
EDUCATIONAL & PERSONAL PROFILE
Educational Qualification : Bachelor of Commerce
Diploma in Sales & Marketing Management
Certificate in Export Management
Business Professional Programmer O Level
Sex : Male
D.O.B : 31-05-1974
Languages Known : English, Hindi, Tamil, and Malayalam
Portuguese and Arabic (Basic)
Religion : Islam
Marital Status : Married with Three Children
Nationality : Indian
SHIJU PADIYATH
Territory Management
Complex Negotiations
Relationship Selling
Revenue Analysis
Team Building
Critical Thinking
Budgeting& Forecasting
Product Lounge
Strategic Planning