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Customer Care Manager

Location:
Lagos, Nigeria
Posted:
March 06, 2020

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Resume:

No. **E, Julius Nyerere Street,

Opp. Adeyemo Shopping Complex,

Beside Sarki’s Palace,

Sabo Quarters,

Ibadan.

Oyo State.

Mobile:080********, 081********.

adb561@r.postjobfree.com

MOHAMMED SIKIRULAHI OLAKUNLE

PERSONAL DA TA

Sex: Male

Date of Birth: 11th January, l983

Marital Status: Married

Nationality: Nigerian

State of Origin: Oyo

Local Government: Ibadan North West

CAREER OBJECTIVE:

To work with part of a team of highly motivated and result oriented professionals, offering qualitative service in a dynamic and competitive environment.

INSTITUTIONS ATTENDED WITH DATES:

ISON Experience, MTN Call Center, Ibadan Oyo State.

Certificate in Customer Care Representative Training (CSR) 2019

National Youth Service Corps 2005-2006

NYSC Discharge Certificate

National Teachers Înstitute (NTI Kaduna Nigeria)

Post Graduate Diploma in Education (PGDE) 2013

Megabytes Computer Academy Keffi 2013

Diploma in Desktop Publishing (Upper Credit)

Ladoke Akintola University of Technology,

(LAUTECH) Ogbomoso, Oyo State.

B.Tech (Hons) Agricultural Economics and Extension 1998-2004

St. Gabriel Secondary School Mokola Ibadan Oyo State. 1991-1996

Senior Secondary School Certificate (SSCE)

Methodist Primary School Ekotedo Ibadan Oyo State. 1986-1991

Primary School Leaving Certificate 1991

WORKING EXPERIENCE:

1.Barakat Ventures (Bureau de Change) Nig. Ltd. Sabo- Mokola Ibadan.

Post: Senior Foreign Exchange Officer 2011 - Date

2. Omosola Integrated Farms Nigeria Ltd. Asejire Ibadan Oyo State. 2008 – 2011 Post: Farm Manager / Chief Operating Officer.

Schedule of Duty: (i) Organized, coordinated and supervised land preparation operations e.g. stumping, plough, harrowing and ridging of the farm lands.

(ii) Planted crops like Maize, Cassava, Yam, Vegetables and Guinea corn etc.

(iii) Reared Pigs, Fish and Poultry Birds(Cockerel, Points of lay) and production of Eggs and Sales.

(iv) Manage and supervised all farms` daily operations e.g. feeding of animals, washing and packing litters, sourced for farm inputs like feed ingredients, fertilizer, chemicals etc.

(v) Planned, implemented and organized labour activities in the farms for profit maximization.

(vi) Acted as Feed mill Coordinator, ensured good feed formulation and compounding and proper distribution to all the categories of animals.

(vii) Monthly and Quarterly Financial Report Preparation.

3. Nigerian Starch Mills Limited(Cassava Plantation) Opuoma community, Ohaji – Egbema L.G.A. Imo State 2005 – 2008 Post: Senior Agricultural Officer /Purchasing Officer.

Schedule of Duty:

(i)Planted Cassava on about 3,568 hectares of land

(ii)Organized labour for Land preparation operations, organized capacity building programs for both skilled and unskilled labour in all areas of farms` operations e.g.

(a)Preparation of farm records and financial accounts.

(b)Proper planting and harvesting techniques.

(c)Process of effective fertilization of the Cassava and other crops.

(d)Proper handling of Cassava stem cuttings, Chemicals, Fertilizers, and their effective utilization for good results.

(e)Taught importance of Storage of Tools, Implements, machines and other Farm Inputs and resources for optimization of profit.

(iii) Thorough Supervision and coordination of labour activities on the farm and other assigned jobs.

(iv)Weekly, Monthly and Quarterly Crop Management Report Preparation.

PROFESSIONAL MEMBERSHIP

Genetics Society of Nigeria.

AWARD RECEIVED

1. Award of Excellence by Nigerian Association of Agricultural Students (NAAS). Ladoke Akintola University of Technology Ogbomoso Oyo State.2001.-Post: Director of Socials.

2. Award of Excellence by Federation of Ibadan Students Union (FIBSU).LAUTECH Chapter. 2003.-Post: Public Relations Officer.

3. Award of Merit by National Youth Service Corps, Nnewi Zone II Ihiala, Anambra State. 2006.- Post: Director of Socials and Cultural Affairs.

PUBLICATION

1. An Assessment of Impact of Oyo State Agricultural Development Project (OYSADEP) in some selected Food Crops in Ogbomoso Agricultural Zone. A case study of Oriire and Ogo-Oluwa Local Government areas of Oyo state (B. Tech. Thesis).

2. The Impact of Guidance and Counselling on the Career choice of Some selected Secondary Students in Keffi Local Government Area of Nasarawa State. (PGDE Thesis 2013).

PERSONAL SKILLS

1. Project Monitoring and Evaluation Skills.

2. Good knowledge of Crop/Livestock Farm Management

3. Proficiency in Agricultural Finance, Accounts and Records.

4. Diversity Management Skills.

5. Ability to prepare Budgets and Forecasts.

6. Eagerness to learn and receptive to new ideas

7. Good oral and written communication skills.

8. Ability to handle multiple projects and meet deadlines.

9. Sales and Marketing Skill.

HOBBIES

1. Reading and Writing

2. Public relations

3. Researching and

4. Meeting people and travelling.

LANGUAGE PROFICIENCY

1. English language

2. Hausa Language

3. Yoruba Language

4. Igbo (sparingly)

REFEREES:

Alhaji Ayobami Ahmed

The Chief Librarian,

Central Library Complex,

Main Campus,

The Polytechnic Ibadan

Ibadan.

Oyo State.

Tel. 080********.

Alhaji Waheed Oseni

chairman

Barakat Ventures (Bureau De Change) Nigeria Limited

Sabo- Mokola, Ibadan.

Oyo State.

Tel:-080********.

Alhaji fatai Aremu

General Manager,

Fatai Aremu (Bureau de change) Nig. Ltd.

Sabo – Mokola, Ibadan.

Oyo State.

Tel:080********



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