KAREN L. JARVELA

Warwick, Rhode Island *****

Phone: 401-***-****

Email: adb4w0@r.postjobfree.com

Professional Objective

I am a hard-working, detail oriented professional who seeks to utilize my various skill-sets and abilities in order to meet an organizations daily goals and long-term objectives. I thrive in an environment that promotes positivity, team work and opportunities for growth

Education

High School Diploma – Warwick Veteran’s Memorial High School (1983-1987)

University of Phoenix – Associates - Health Care Administration (2011)

Community College of Rhode Island – Administrative Office Procedures (MS Word/Excel)

Kent Hospital – Comprehensive Medical Terminology, Hazardous Material Program (USDOT/EPA regulations), and Hospital Recall training

Employment History

October 2019 – Present – Server, Brookdale West Bay – Warwick, Rhode Island

Takes food and beverage orders from residents. Handles requests from residents who require assistance with meal selections or with dietary restrictions

Serves food and beverages to residents with established procedures and policies in a timely manner making sure meals are both presentable and appetizing in appearance

Sets up and delivers meal trays as necessary

Follows safety regulations and infection control precautions at all times

Ensures all food service areas are maintained in a clean and safe manner

Uses knowledge of dietary procedures as well as related Department of Health regulations and guidelines pertaining to food service operations

Sets up dining room for the next scheduled meal

November 2017 – October 2019 – Lead Cashier and Customer Service Representative, Shell Gas – Lantana, Florida

Greets customers and responses to customer/team related requests in a timely manner

Support and follow all safety and security procedures

Operate the POS system efficiently and to corporate standards

Report all financial discrepancies and customer related issues to superiors and upper management

Maintain proper cash levels and verify register before and after shift change

Manage all gas, lottery, and customer driven sales actives

Complete housekeeping functions and inventory procedures/supplies

August 2015 – July 2017 – Cashier & Food Safety Manager, Chartwells - Wakefield, Rhode Island

Prepared, presented and served food while adhering to food handler guidelines

Maintained daily operations in accordance to safety and health regulations

Responsible for cleaning and sanitizing work space(s) and while adhering to all related house-keeping standards

Performed standard cashier duties which consisted of cash transactions, verifying cash drawer, giving change, counting cash receipts and filling out cash related reports

Assisted in serving customers in an efficient and friendly manner while resolving and reporting customer incidents or complaints

January 2014 – November 2014 – Quality Assurance and Compliance Administrator, Ocean State CPL – East

Providence, Rhode Island

Ensured the quality of products being manufactured on a daily basis

Responsible for measuring the overall use and expectations of products being manufactured

Understand and meet Dunkin Brands specifications in regard to weight, height, color and texture

Responsible for monitoring health and sanitation standards of plant

Execute daily health and safety activities such as conducting temperature and security checks

Promptly stop production line if product does not meet quality standards or in accordance with holding protocol or Dunkin Brand standards

Report all findings to superiors and executive management team

March 1998 – March 2010 – Preventative Maintenance Coordinator, Kent Hospital – Warwick, Rhode Island

Responsible for maintaining a preventive maintenance program for hospital equipment and systems as per JCAHO requirements

Manage work order system for scheduled and unscheduled preventive maintenance and medical device tracking, revising as necessary to ensure proper maintenance using AIMS version 1.2.3.2.

Review new equipment for scheduling into preventive maintenance program

Manage tracking program to ensure timely completion of work orders and thresholds for performance improvement program are met

Provide monthly reports to the EOC committee on trends effecting life safety, medical equipment, and utility systems

Maintain all documents including work orders, warrantees, calibration certificates, and medical device recalls and alerts

Oversee fire extinguisher inventory and inspection program

Manage and oversee the Statement of Conditions (SOC) and the Plan for Improvement (PFI)

Oversee hazardous waste materials program and signing of manifests. Develop and implement the required state-wide electronic occurrence reporting system GE MERS

Dispatch for all emergency and non-emergency maintenance issues

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