Customer Service Store Manager
Resume:
CURRICULUM VITAE
OF
LINDA MULEYA
Contact details: 076-***-****/ 010-***-****
Email Address: *************@*****.***
Full Names:
Linda
Surname:
Muleya
Date of Birth:
Gender:
Female
Nationality:
South African
Health Condition:
Excellent
Criminal record:
None
Driver’s License: Code 10
Contact number(s):
Email address:
*************@*****.***
Postal address:
P.O. Box 1283
Musina
0900
Residential address:
541 Jordan street
Nancefield
Musina 0900
Home Language:
Tshivenda
Other Spoken Languages:
English and Sepedi
Marital Status:
Educational Background
Secondary Education
Single
School Attended:
Musina High School
Highest grade passed:
Grade 12
Subjects:
English
Tshivenda
Mathematical Literacy
Life Sciences
History
Life Orientation
Geography
Year:
Tertiary Education
2013
Institution:
Jeppe College
Course: Microsoft Office Specialist
Year: 2014
Subjects Passed: Ms. Word
Excel
Access
Power Point
Internet
Outlook
Tertiary Qualification
Institution: Vhembe Tvet College
Course: Generic Management
Year: 2015
Subjects passed: Management Practice
Entrepreneur
Financial Management
Operation Management
Working Experience
Company Name: Cash Converters
Place: Musina
Position: Personal Finance Operator
Duration: 1 June 2017 till present
Experience and Skills (3years +)
●Data capturing
●Financial Services
●Sales
●Administrative skills
●Marketing
●Customer Service
●Call Service
●Excellent verbal and written communication skill
●Computer Literacy
●Typing skills
●Telephone etiquette
Duties as PFC Operator
●To promote Cash Converter’s Personal Finance products and achieve sales targets, while adhering to the qualification and lending policy.
●To assess the customer’s affordability as per NCR (National Credit Regulator) and provide excellent customer service.
●To demonstrate the brand value of Passion, Professionalism, Integrity, Respect, and Collaboration, as defined by the business, in all that I do.
Responsibilities
●People
●To understand that the customer is key to the success of the business and should always be treated with empathy and respect
●To take ownership of customer’s problem and provide a solution ● Profitability
●To ensure targets are met through effective marketing campaigns to attract new and following the rules
●To manage PFC queue and being functional and reliable
●To work in accordance with POPI ACT Demonstrate passion in the position
●Collaborate well across department
●Keeping accurate customer records and details via company systems and according to company standards
References
Director of Cash Converters Musina
Mr. Robert Livhoyi
Contact Number(s): 011-***-**** /082-***-****
Store Manager of Cash Converters
Matamela Livhoyi
Contact: 079-***-****
Mr. MK Ndou
Contact Number(s): 071-***-****
Declaration
I Miss Muleya Linda hereby confirm that all information furnished in this CV is true and correct.
Motivation
I am a hard worker, should I be given opportunity to prove myself in any position, I will endeavor my utmost best in order to make a success. I am ambitious & therefore do not mind working hard or taking an additional responsibility. I believe that everyone deserves a chance to work with or without enough experience as through working is where we get more experience and more knowledge.
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