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Quality Engineer Service Representative

Location:
Singapore, Central Region, Singapore
Salary:
80,000 USD ANNUM
Posted:
March 04, 2020

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Resume:

Objective

To have a growth oriented and challenging career, where I can contribute my knowledge and skills to the organization and enhance my experience through continuous learning and teamwork.

SKILLS AND COMPETENCIES

Competent in configuration of Warehouse Management System (Manhattan Systems SCALE

2018 and WMOS 2013 and 2017 version.

Competent on processing of IBM Cognos Reporting Tool (SCI) and Microsoft SQL Server Report

Create and modify Electronic Data Interchange (EDI) Integration from WMOS to SAP system

Competent in building query on MySQL and Oracle Database

Knowledgeable on the following Programming Language

Personal Homepage (Php)

Visual Basic 6

HTML

Basic PC Troubleshooting and Networking

Proficient in Word processing software such as Word, Excel, PowerPoint, Email and Internet.

WORK AFFILIATION

IT Senior Executive (WMS Solution Analyst)

DHL Supply Chain Singapore Pte. LTD

April 24, 2017 – Present

DHL Supply Chain Advance Regional Centre 1 Greenwich Drive Singapore 533865

Nature of Business: Supply Chain and Logistics

Duties and Responsibilities:

Oversee the Warehouse Management System (WM0S 2013 and 2017, SCALE 2018) used for every given site.

Create Business Solution and Requirement Document that needs to be approved by the

Customer.

Create and maintain Electronic Data Interchange (EDI) Integration between SAP and Warehouse

Management for Open System (WMOS 2013 and 2017) and SCALE 2018.

Provide thorough analysis on the configuration of Warehouse Management System (WMOS) and

SCALE

Provide configuration on the Labor Management System within the WMOS 2013 System.

Provide Level 2 and 3 Support on the system and integration issues.

Provide support on every Go-Live and Hyper care implementation.

Create Dashboards and Reports using the Oracle Database.

Collaborate with the Regional Team and Warehouse Team on the construction of different

techniques to be used on the warehouse.

Create and analyze Failure Mode Effect Analysis on every configured WMOS System.

Provide training and orientation for every end user.

Impose new system or process to be used in order to minimize the cost and provide high quality

in the process.

Senior Staff 2 – MIS Department

First Sumiden Circuits Inc.

October 12, 2015 – April 24, 2017

Ampere Street Cor Main Ave. Light Industry & Science Park 1, Bo. Diezmo, Cabuyao Laguna

Nature of Business: FPC Manufacturing

Duties and Responsibilities:

Develop and debug Traceability System from End to end process.

Develop in-house office system using the PHP

E.g. Attendance Monitoring Systems and Christmas Package Distribution Systems

Check and maintain the quality of the of the program based on the defined process flow and

objectives of both Production and Supplier Quality Engineer.

Create and document procedural operation document and work instructions regarding the

regarding the systems.

Collaborate with the Production Managers and Quality Managers to enhance the efficiency of

the Traceability Systems.

Create a Project Plan and maintain the execution of it.

Provide Level 2 Support on the issues.

Provide training and orientations for every end users.

Application Support Specialist

First Carbon Solution

December 2, 2013 – August 21, 2015

9th Floor Kingston Tower, Madrigal Business Park Muntinlupa City

Nature of Business: Business Process Outsourcing (BPO)

Duties and Responsibilities:

Provide support via email and phone for the end user.

Used JIRA system to track and update the issue persists.

Used SQL Database to extract and input necessary data.

Used FIlezilla to allocate documents needed.

Setting up new user account profiles and dealing with login credentials issues.

Create report for the issue trends.

Business Process Associate

American Data Exchange

August 02, 2013 – November 30, 2013

9th Floor Kingston Tower, Madrigal Business Park Muntinlupa City

Nature of Business: Business Process Outsourcing (BPO)

Duties and Responsibilities:

Process Land titles documents to be encode on the system.

Thoroughly check each information from different assignee.

Check each mortgage and track the original up to the last assignee.

Create report for each title.

INTERNSHIP

Land Transportation Office Muntinlupa Ext. Office

April 18, 2012 – May 25, 2012

Customer Service Representative & Records Staff

CHARACTER REFERENCE

Mr. Jindrich Hanacek Vice President, IT Singapore Cluster (MY, SG, PH)

DHL Supply Chain Singapore Pte. LTD.

+65 9836 9425

Ms. Aiza Esteban Perez Senior System Consultant

Manhattan Associates

+65 8499 3145

I hereby certify that the above information is true and correct to the best of my knowledge and belief.

Emplo

JAYSON L. JAMERO

PERSONAL INFORMATION

Birth Date : January 25, 1992

Birth Place : Muntinlupa City

Age : 28 yrs. old

Gender` : Male

Height : 5'2”

Weight : 130 lbs

Status : Single

Citizenship: Filipino

Religion : Roman Catholic

Language : Tagalog and English

Home Address: 173 Langka St.. Laguerta Tunasan, Muntinlupa City

Present Address: Blk 689 Hougang Street 61 Singapore, 530689

Email Address: adb4qp@r.postjobfree.com

Mobile Phone: +65 91147472

EDUCATION

Tertiary: Pamantasan ng Lungsod ng Muntinlupa

Bachelor of Science in Information Technology

SY 2013

Poblacion, Muntinlupa City

Secondary: Muntinlupa National High School

SY 2008

Muntinlupa City

Primary: Muntinlupa Elementary School

SY 2004

Muntinlupa City

AWARDS AND CITATION

APAC Silver Awardee

DHL Supply Chain Singapore PTE LTD

2018

DHL 1st Qtr Employee of the Year

DHL Supply Chain Philippines

2018

Outstanding BSIT Student

Pamantasan ng Lungsod ng

Muntinlupa

2010

AFFILIATIONS

Former Member – Employee Consultative Council

First Sumiden Circuits Inc.

SEMINARS ATTENDED

June 26, 2013: Sales Professional Enrichment and Educational Program

Avida

Makati Stock Exchange

September 8, 2012: Global Services- Iskul Blue Kool (Time Management)

IBM

Muntinlupa City

August 5, 2010: Techniques in Advertising Seminar

Productivity Instruction

Extension Research and

Transformation Services(PIERTS)

Muntinlupa City

August 12, 2009: 2009 Student – Youth Leadership Convergence

National Service Training Program

Muntinlupa City

JAYSON L. JAMERO



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