Employee Relations Manager

FARRUKH AHMED KHAN

Email: *******************@*****.***

Contact No: +905*********

Nationality: Pakistani

SUMMARY:

Enthusiastic and hardworking Restaurant manager and chef with a winning attitude and desire to deliver an exceptional dining experience. Focused on setting high expectations and raising service standards. Savvy marketer with a track record of improving revenue, reducing turnover and increasing customer satisfaction.

HIGHLIGHTS:

Financial oversight

Customer service

Inventory control

Resourceful problem

solver

Employee relations

Persuasive communicator

EXPERIENCES:

Currently working in “HANCI NIN YERI” as Assistant Chef. Turkish Republic of North Cyprus July 20

th

, 2018 till Date.

AS A MANAGER: (2 years)

LENNOXS Restaurant cork Ireland

• Oversee employee work, to ensure compliance with restaurant policies, regulations and food safety guidelines.

• Perform facility walk throughs to access cleanliness at the beginning and end of the shifts.

• Produce monthly reports detailing sale trends and forecasts.

• Consistently exceeds daily, weekly, and monthly sales targets while maintaining costs and keeping employee turnover low.

AS A CHEF: (1 year)

New York pizza cork Ireland

• Experience with cooking a wide variety of cuisines.

• Proficiency with Excel.

• Created customized menus with clients for holidays, weddings, and other special events.

• Organized and planned meals, food preparations, and cook time.

• Strong communication and leadership skills.

AS A HEAD CHEF: (6 months)

Silence of heaven cork Ireland

• Interviewed hired and oversaw training of serving crew.

• Supervised and mentored staff responsible for short orders.

• Inspected deliveries for freshness and monitored proper storage per local food handling codes.

• Interacted frequently with guests to enhance their meal experience AS A STORE MANAGER IN SACK BITE PAKISTAN: (1 YEAR)

• Maintained a high level of standards for employee service and knowledge.

• Hired, trained, supervised, motivated and developed employees.

• Formed employee schedule and monitored labor cost to be effective with store.

• Responsible for daily and monthly administrative reports. AS A FLOOR SUPERVISOR IN ZONG PAKISTAN: (3 years)

• Professionally answered a high volume of call types as assigned for a utility company.

• Effectively scheduled service appointments for current customers in a proficient and courteous manner.

• Conducted trainings for new hires on system and standard operating procedures.

• Trained temp and new staff members on standard call center procedures application, tools and resources while speaking with customers. ACADEMIC INFORMATION:

Qualification Institution

Accountant technician (2008)

International Islamic University

Islamabad

B. Com (2007) Punjab University

F.SC (2003) Federal Board of Intermediate and

Secondary Education

Matriculation (2001) Federal Board of Intermediate

Contact this candidate