PROFESSIONAL SUMMARY
Dedicated and energetic housekeeping professional who works well in
fast-paced, high-volume environments. Reliable and responsible with positive attitude. Dependable and dedicated to maintaining cleanliness and upkeep of various facilities . Offering more than 5 years of experience in preparing rooms for guests, overseeing laundry and monitoring grounds for general repairs. Positive and energetic professional capable of working flexible hours.
WORK HISTORY
Housekeeper, 04/2017 to 11/2019
Skyview Manor - Stellenbosch, South Africa
Housekeeper, 01/2015 to 03/2017
Skill Services Agency - Johannesburg, South Africa Housekeeper, 06/2012 to 11/2013
Ekurhuleni Lodge - Johannesburg, South Africa
ensuring that rooms and public areas are cleaned to the highest standards.
Working closely with other housekeeping and maintenance staff. Following strict infection control policies.
Creating a clean and safe environment for all.
Regularly checking the status of all rooms.
CONTACT
Address : 2112 Somerset Links Com
plex 1 Jigger Avenue Somerset West,
Cape Town, South Africa 7130
Phone : 065*******
Email : natalienyabanhi@hotmail.c
om
SKILLS
NATALIE NYABANHI
• Supplied guests with extra towels and toiletries when requested. Draped and folded guests' clothing, paired shoes and neatly arranged toiletries.
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Attended to 8 guest rooms, including sweeping, mopping, and vacuuming.
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• Cleaned and returned vacant rooms to occupant-ready status. Provided detailed and timely cleaning services while working in fast-paced environment with multiple interruptions.
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• Ensured that bathrooms were stocked with towels and toiletries.
• Sorted, washed, dried, and ironed guest laundry. Interacted positively with residents while cleaning apartments and common areas.
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• Stripped floors using electrical cleaning equipment.
• Stocked room attendant carts with supplies.
Removed finger marks and smudges from vertical surfaces, including doors, frames and glass partitions.
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• Hand dusted and wiped clean office furniture, fixtures and window sills. Provided detailed and timely cleaning services while working in fast-paced environment with multiple interruptions.
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• Cleaned and returned vacant rooms to occupant-ready status.
• Organised
• Interior and exterior cleaning
• Detail-oriented
• Cleaning bathrooms
• Building maintenance
• Residential cleaning
• Exceptional communicator
• Customer-oriented
• Exceptional time management
• Hazardous chemical training
Changing the linens and making the bed properly.
Using vacuum cleaners, floor polishers and carpet shampooers. Making sure that all cleaning equipment is maintained and stored away properly.
Washing woodwork, windows, door panels and sills.
Maintaining the stocking levels of all point-of-sales and consumables. Monitoring the performance of Room Attendants.
Entering each guest room by knocking on the door and saying,
“Housekeeping”.
Cleaning lavatories, baths, sinks and hand basins. EDUCATION
A-Levels, Arts, 2010
Zengeza 1 High School
REFERENCES
Miss Dorcas Chidzumo (Manager)
adb4hu@r.postjobfree.com
Tabeth Linah( Part Owner)
adb4hu@r.postjobfree.com
Brian Bisho (Manager)
adb4hu@r.postjobfree.com
• Coursework in Speech and Communication, Sociology and Psychology
• Skyview Manor
• Skills Agency
• Ekurhuleni Lodge