Name: Shubhankar

Phone No: +1-518-***-****

E- Mail ID: adb4fz@r.postjobfree.com

Professional Summary:

A Qualified IT Professional with 7 years of experience in Software Development that includes 3 years of experience in Salesforce.com CRM Platform as a Developer and Administrator and around 4 years of experience in JAVA.

Experience in Development, Administration, Configuration, Implementation, and Support of Salesforce CRM, and Salesforce applications based on Apex Language and leveraging Force.com Platform world's first commercial Software as a Service application running in Cloud Computing Environment.

Involved in all phases of Software Development Life Cycle (SDLC) which involves Requirement gathering, Requirement analysis, Design, Development, Implementation & Enhancement of projects in SalesForce.com and Java.

Proficient in (TDD) Test driven Agile Development software projects.

Experience in working across various SFDC implementations covering Sales Cloud, Service Cloud, Marketing Cloud, Chatter & App-Exchange Applications.

Experience in creating rich user interfaces (UI) using CSS, HTML, JavaScript and AJAX.

Assisted in migration an application from Salesforce classic to lightning experience.

Hands on experience in building custom lightning components and lightning applications.

Created many custom objects and custom fields in Lightning Experience.

Strong Experience in developing Salesforce applications using Apex Classes, Batch Apex, Visualforce pages (Pages, Component & Controllers), Apex Triggers, Custom Buttons and Links.

Extensive experience on working with custom objects, custom fields, Pick-list, page layouts, Workflow Alerts, and Actions, Approval Process, custom Tabs using Lightning App Builder.

Implemented step by step automatic Approvals using Salesforce Lightning Process Builder.

Extensive experience in analysing organization processes, converting business workflows into exact Salesforce.com workflows and configuring Salesforce.com to meet business requirements.

Strong Implementation and Integration experience using Custom Objects, Fields, Page Layouts, Workflows/ Workflow Rules, Approvals, Visual Force Pages, and Apex classes.

Good understanding of Client/Server architecture, Object-Oriented design techniques and web application design under Model View Controller (MVC).

Experience in data migration using Import wizard, Apex Data Loader and other integration tools like Cast Iron, CTI (computer telephone integration) and Continuous Integration.

Established a two ways communication between Salesforce and other external system using SOAP API. Familiar with SOAP & REST full service design & development.

Experience in SFDC Development in implementing Apex classes, Triggers, Apex Test class for SFDC Testing and Batch Apex for complex data processing, Force.com IDE, SOQL, SOSL, Sharing Rules, SControls, Static resources and Migration tools.

Implementation experience of Salesforce.com applications like Sales cloud and Service Cloud.

Strong knowledge in customized Case Management with Escalation Rules, Case Assignment Rules, Validation Rules, Community portal, Reports and Dashboards.

Worked on Eclipse IDE with Force.com Plug-in for writing Triggers, Business logic in Apex programming language.

Certifications:

Salesforce Certified Platform Developer I (SP19)

Education:

Masters in Computer Science.

Bachelor in Electronics and Telecommunications.

Technical Skills:

Salesforce

Visualforce, SOQL, SOSL, Apex Triggers, Salesforce Lightning, Workflows, Approvals, Email Templates, Formulas, Validation Rules, Schedule, Web Services (SOAP, REST),Outlook Connector, App Exchange.

IDE

Eclipse, Force.com IDE, Force.com Explorer, Data Loader, Demand Tool, Workbench, SOAP UI, UML.

Web Technologies

JavaScript, jQuery, XML, XSL, HTML, XHTML, CSS, AJAX.

Databases

Oracle 10g/9i, SQL Server 2008/05/2000, MYSQL, DB2.

Versioning

GIT, SVN, Bit bucket

Programming Languages

C/C++, Java, J2EE, JDBC, JSP/Servlets, Struts, PL/SQL, Apex.

Web/Application Servers

Apache, Tomcat 5.0, JBoss, WebLogic, IBM Web Sphere, IIS.

Operating Systems

Windows 8/7/XP/2000/NT, Mac OS, Red Hat Linux 7.x/9.0, Unix.

Professional Experience:

Client: State of NEW YORK, Albany May 2018 – Present

Role: Salesforce Developer/Administrator

Responsibilities:

Handled various projects under SUNY and worked directly with the Internet Brands ·

Design and develop Salesforce.com applications, Managed salesforce service cloud flow from creating a lead to creating an order.

Managed QA issue resolution. Hands on experience on JIRA ticketing system.

Deployed Salesforce.com applications to additional environments with help of change set. Handled large amount of salesforce users.

Design and develop salesforce.com applications in lightning.

Designed and developed whole case management on salesforce lightning.

Implemented Email-to-Case in SF lightning and worked on salesforce service console.

Implemented Lightning for Outlook Sync.

Interacting with managers and gather requirements and ensure all the requirements are translated in technical terms.

Attending salesforce seminars/webinars and updating Salesforce database.

Follow an iterative software development methodology and contribute to all phases of the software development lifecycle and support.

Managing Salesforce release activities. Expertise in performing Post and Pre Deployment Steps.

Developing applications using salesforce apex programming – APEX classes, APEX Triggers, Visualforce pages etc.

Created Custom Settings, Validation Rules, Workflow rules, Process Builders, Custom Objects, Visual Force Components etc.

Provided Solutions for complex tasks and guided through the whole process.

Worked on multiple projects at once which include development from scratch, code enhancement and bug fixes.

Monitored Code Coverage in Production. Developed and modified Test classes accordingly.

Creating Workflows process for automatic email alerts and process flow.

Created Process Builders for Case Management flow.

Develop and create customized reports (All Kinds) and dashboards in Production, worked as production support and expertise in handling bug fixes.

Creating lightning pages and lightning components.

Configured and deployed salesforce mobile 1 application.

Handled users, user permissions via roles, profiles and permission sets.

Expertise in performing data uploads. Performed uploading the updated accounts and orders into salesforce every week.

Expertise in handling service console and sales console.

Used AppExchange applications like Invoice IT, DocuSign, Pardot etc.

Environment: Salesforce.com platform, Force.com IDE, Apex, Visual Force Pages, Data Loader, App Exchange, JavaScript, UAT testing, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email templates, Security Controls, Change sets, SOAP, REST, Salesforce.com sandboxes, Force.com sites, AJAX tool kit, Lightning components.

Client: FIAT, New York, USA Aug 2017 – March 2018

Role: Salesforce Developer/Administrator

Responsibilities:

Developed, configure, deployed, tested and integrating Salesforce in Agile Methodology.

Programmed business logic using combination of apex classes, DML, keeping the iterations within governor limits.

Developed various Sales Cloud Standard Objects including Accounts, Contacts, Leads, Opportunities, Reports, Dashboards, Events and Tasks.

Designed, developed and deployed Apex Classes, Controller Classes and Apex Triggers for various functional needs in the application by ongoing Jira manner.

Developed batch classes for specific functionalities which include sharing records for actions like approve, reject and recall.

Having experience on querying data from database using SOQL, SQL, SOSL, similarly while doing DML operations SOQL, SOSL are helpful.

Worked on developing lightning application and components.

Good experience on OOPs and design patterns

Deploying applications from Sandbox to Production using Change Sets.

Experience in modifying Visual force pages to be supported in Lightning Experience and good understanding of lightning mode and its features.

Developed a custom layout for homepages on web and mobile for Lightning Experience with Lightning App Builder.

Integration of Application with Salesforce.com by using SOAP, REST web services API and SAP.

Developed the web services to get the data of the certified employees who pursued different certifications and updated it against the Skill set object.

Created many custom objects and custom fields in Lightning experience.

Developed user interfaces like Lightning Components and Visual Force Pages.

Developed Salesforce1 mobile application UI interface using Base Lightning Components like Lightning Schema Builder, process builder, buttons, tabs, badges, layouts, forms, currency along with event handlers.

Environment: Force.com IDE, Apex Programming, Visual Flows, Angular JS, Jira, Pages, Sales Cloud, SOAP, REST, HTML, XML, Java Script, SQL, Governor limits, Web Services, Reports, OOPs, Custom Tabs, GitHub.

Nationwide Insurance, Columbus, Ohio Nov 2015 – May 2017

JAVA Developer

Project: Nationwide HR IT, Educational Assistance:

The project was based on employees based on their grade level, their benefits, and based on the location the company plans suitable for the employees. The retirement plans were based on the duration of the employees worked in the company and their benefits. Benefits that are claimed by the employees was be analyzed based on the criteria’s as per the company norms

Responsibilities:

Played a Key Role for Implementing Code Customization Module for Operation Id Auto Generation using Java, J2EE, EJB, Spring MVC, Web services (RESTful and SOAP) and Developed the business layer logic and implemented EJBs session beans

Interacted with business to understand the business rules on regular basis.

Involved in the coding of the modules and unit testing.

Created PL/SQL Oracle scripts to extract the data from the database.

Used Bulk Collections for better performance and easy retrieval of data, by reducing context switching between SQL and Oracle engines.

Developed screens using Java, HTML, DHTML, CSS, JSP and JavaScript, JSF and Oracle database.

Responsible for keeping track of end to end delivery without missing any requirements.

Involved in multi-tiered J2EE design utilizing Spring Inversion of Control (IOC) architecture, Spring MVC, Spring Annotations, Hibernate, Spring JDBC, Spring Transaction management.

Created & maintained a centralized repository of UI components, participated in usability testing & research.

Involved in developing the enterprise modules for existing regular operations like pick ticket, pick wave, Sales Invoice, Internal Stock transfers to be used in handheld devices using Java, J2EE, CSS, JavaScript, Spring, EJB and Unit Testing of those modules using jUnit.

Researched and documented software bugs and created and implemented fix.

Prepared Unit test cases and reviewing test results. Designed and developed front end using JSP and JSTL.

Developed screens using Java, HTML, DHTML, CSS, JSF and JavaScript.

Used JQUERY, JSF, JSON, AJAX, AngularJS, JavaScript’s like DOM, DHTML scripting to create interactive web applications like auto complete form

Responsible for investigating the issues, defects, determining problem root cause, formulating corrective action recommendations & implementing them.

Created web services using SOAP and producing WSDL to the Client side.

Communicates project needs to client and internal employer personnel to ensure quality and time.

Creates and maintains project documentation.

Utilized JIRA with team to improve communications and reduce defects in product.

Environment: Java, J2EE, Spring Framework, Hibernate Framework, RESTful services, HTML, JavaScript, JSF, Putty, Ajax, jQuery, CSS, jQuery, Oracle 11g, REST, SOAP, JMS, JUnit, CVS, TOAD, Eclipse, JIRA, JavaScript, JBoss, EJB, WebLogic

Flexi ventures Private Limited, India September 2013 - August 2015

JAVA Developer

Responsibilities:

Being involved in the project life cycle including Study, Analysis, Design, Development, Testing, Debugging, Implementation and Production Support.

Coordinated with the BA group for better understanding of functional requirements analysed and designed the business requirements to documented and implemented.

Designed class diagrams, sequence diagrams and data flow for this project.

Development of change requests using Java, J2EE, Spring, Web services.

Experience in using the Collections in java like Array List, Hash Map etc.

Used Agile methodologies to ensure the new features meet the customer requirements and acceptable

quality assurance standards.

Responsible for Design and development of Webpages using HTML, CSS and JavaScript and Oracle backend.

Developed Spring Controllers, Service Components, DAOs to interact with the Oracle database, Web Services and UI Integration.

Responsible for Design and development of Webpages using HTML, CSS and JavaScript.

Participated in the meetings, prepared reports and other supportive documentation to contribute to establishment of standards and procedures for software development.

Worked on several production support issues that required immediate attention and gave solutions to

help the customer save time and effort.

Developed Spring Controllers, Service Components, DAOs, Web Services and UI Integration.

Use of Eclipse Integrated Development Environment (IDE) in entire project development.

Developed and designed website using HTML 5, CSS, jQuery, JSF and JavaScript

Used JSF for navigation handling and duplicate button press problem.

Managed and implemented all codes changes via SVN. Deploying builds across development staging and production instances and maintained code integrity.

Test Activities included Functional testing, Integration testing, System and User Acceptance Testing.

Actively participated in scrum meetings, Sprint/iteration planning meeting, Retrospective meeting, reviews and developed test scenarios.

Developed as per the business requirement documentation (BRD).

Environment: Java, Spring Framework, Hibernate Framework, RESTful service, HTML, JSP, JSF, JavaScript, Putty, SVN, Ajax, EJB, JSP, CSS, jQuery

Lauren Information Technologies Pvt Ltd, India February 2012 - September 2013

JAVA Developer

Responsibilities:

Actively involved in all aspects of the system design which include requirement gathering, analysis,

development, system and integration testing.

Involved in production support to address the issues that were raised.

Responsible for software development and web development projects.

Understanding of application development lifecycle methodologies.

Modifying the existing JSP’s for screen level changes and adding client side validations in JavaScript.

Analyzing requirements, develop, implementing using Java, J2EE, JSP, JavaScript, JSF, HTML and SQL.

Set-up and Design of Backup and Recovery Strategy for various databases.

Worked on design and development of UI using HTML, CSS, JavaScript, JSF.

Hands on experience with data persistency using Hibernate and Spring Framework Implemented

client side validations using JavaScript.

Involved in configuring and integrating JSF, Spring and Hibernate frameworks.

Used core Java to develop the functionality of the modules.

Implemented servlet to handle request and response which comprises of accepting form input and

generate HTML Web pages dynamically.

Used Java and Oracle database to develop the functionality of the modules.

Design websites. Write code. Develop and propose technical solutions.

Write, modify, and maintain software documentation and specifications.

Utilized defect/bug tracking tools with team to improve communications and reduce defects in product.

Environment: Java/J2EE, HTML, Spring, Hibernate, JavaScript, JSF, CSS, JSP, Servlet, Xml, ECLIPSE and SVN.

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