Customer Service Food

SKILLS

WORK HISTORY

RENA MILCENDEAU

***** ****** **, ***********, **

C: 573-***-**** adb4dw@r.postjobfree.com

Personable and professional cook with a strong customer service orientation and problem solving skills.

[Headcook dedicated to being a team player and superb communicator while building strong working relationships within the company and with vendors and customers. Ambitious Owner Operator highly effective at motivating and disciplining teams to excel. Familiar with customer service, compliance and recordkeeping. Looking for challenging new role in construction

Documentation and reporting

Customer service

Excellent time management skills.

Organized

CMAAA

Cook III / Headcook // Waynesville, MO // July 2014 to February 2018 Prepared food items consistently and in compliance with recipes, portioning, cooking and waste control guidelines.

Reduced food costs by 15 percent by using seasonal ingredients, setting standards for portion size and minimizing waste.

Managed kitchen staff by recruiting, selecting, hiring, orienting, training, assigning, scheduling, supervising, evaluating and enforcing discipline when necessary. Verified proper portion sizes and consistently attained high food quality standards. Maintained a skilled kitchen staff by properly coaching, counseling and disciplining employees. Instructed new staff in proper food preparation, food storage, use of kitchen equipment and utensils, sanitation and safety issues.

Ensured all staff understood expectations and parameters of kitchen goals and daily kitchen work.

Led shifts while personally preparing food items and executing requests based on required specifications.

Regularly interacted with guests to obtain feedback on product quality and service levels. Maintained smooth and timely operations in preparation and delivery of meals and kitchen sanitation.

Inspected kitchens to observe food preparation quality and service, food appearance and cleanliness of production and service areas.

Properly labeled and stored all raw food ingredients including produce, meat, fish, poultry, dairy and dry goods in the appropriate storage room, walk-in refrigerator, freezer or cooler. Changed and sanitized all cutting boards, benches and surfaces when beginning a new task to avoid cross-contamination.

Cooked and served food and meals in accordance with planned menus, diet plans, recipes, EDUCATION

portions, temperature control procedures and facility policies. Practiced safe food handling procedures at all times. Have ServSafe Managers Certification and Pulaski County Certified Food Handlers Permit.

Verified freshness of products upon delivery.

Accurately and efficiently prepared healthy, delicious fish, meat and vegetable-based dishes. Waynesville High School

Cook // Waynesville, MO

Prepared food items consistently and in compliance with recipes, portioning, cooking and waste control guidelines.

Cooked and served food and meals in accordance with planned menus, diet plans, recipes, portions, temperature control procedures and facility policies. Ensured personnel safety, kitchen sanitation and proper food handling or storage. Verified proper portion sizes and consistently attained high food quality standards. Maintained smooth and timely operations in preparation and delivery of meals and kitchen sanitation.

Properly labeled and stored all raw food ingredients including produce, meat, fish, poultry, dairy and dry goods in the appropriate storage room, walk-in refrigerator, freezer or cooler. Changed and sanitized all cutting boards, benches and surfaces when beginning a new task to avoid cross-contamination.

Practiced safe food handling procedures at all times. Verified freshness of products upon delivery.

Accurately and efficiently prepared healthy, delicious fish, meat and vegetable-based dishes. Time For A Change Painting and Wallpaper

Owner Operator // Waynesville, MO // May 1998 to April 2011 Established and maintained excellent customer relationships. Painted interior and exterior of residential and commercial real estate. Removed, repaired and replaced wallpaper. Prepared estimates for clients and and made sure the jobs were done in a timely cost effective and professional manner. Kept employees working in a timely manner. Helped clients with options and ideas on color and decorating. GED -

Waynesville High school // Waynesville, MO // 1981

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