Customer Service Office

Professional Experience

A. Knoxville Stone Interiors – Knoxville, TN 2013-Current

Expeditor

Customer service #1 priority 20+ years’ experience

Scheduling appointments between contractors and clients

Purchasing office and shop supplies

Payroll functions verifying hours and square footage

Office organization

Office finances – invoicing, posting, depositing payments and close file processes

B. BKA General Contractors, Inc. – Knoxville TN 2012-2013

Office Manager

Office operations include, filing claims, scheduling, invoicing, accounts

Microsoft Office Suite, PSA, Sage ACT II

C. Rodan & Fields 2011 – 2012

Independent consultant

D. J & S Construction Company – Cookeville, TN 2008 – 2010

Office Coordinator

Front desk responsibilities include receiving 95-175 phone calls a day,

Building security, all offices were in secured area.

Shipping and receiving

Issuing subcontractor agreements

Monitoring and reporting fuel consumption for 44 company vehicles

Auditing cell phone accounts for management, office staff, project and field managers.

E. Master Corp, Inc. – Crossville, TN 2007 - 2008

National Recruiting Specialist

Recruiting throughout the continental United States

Responsible for training field recruiters

Creating time study and weekly reports

Creating appropriate documentation for position acceptance and HR submissions

Strong in Recruiting Management Software (RMS)

Excellent customer service skills

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