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Human Resource Customer Service

Location:
London, ON, Canada
Salary:
50,000
Posted:
March 03, 2020

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Resume:

Briar Banks

B.A. (Hons.), CHRP

**** ********* **** ******, ******* N6H 4G5

Email: adb4cn@r.postjobfree.com

519-***-****

Resume Objective

Human resource professional with CHRP designation, experience in employee orientation and onboarding, training and special projects. Excels in customer service, conflict resolution, communication and relationship building. Currently a Recruitment Specialist doing high-volume full cycle recruitment for hourly and salary positions.

Skills

Communication Organization Training+ Onboarding

Relationship Building Adaptability Teamwork

Conflict Management Time Management Attention to Detail

Filing Organization Scheduling

Education

•Certified Human Resource Professional (CHRP) Designation June 2019- Member of Human Resource Professionals Association of Ontario (HRPA) since 2017

•Simon Fraser University, Victoria British Columbia

Graduated Human Resource Management Certificate

•Western University, London Ontario

Bachelor of Arts: Honours Specialization Criminology/Honours Major Sociology

Employment Experience

MVA Stratford Inc- Recruitment Specialist 2019-Present

Online and internal job postings- creating job descriptions, qualifications etc

Emailing potential employees, scheduling interviews, conducting interviews and hiring individuals

Orientation and on-boarding new employees

Communicating new hires, transfers, promotions and future needs

Updating and maintaining employee files- emergency contact, insurance information etc

Tracking attendance, recruitment metrics such as turnover rates

Employee engagement

Victoria Hospital Emergency Dept – Administrative Clerk 2011-2019

•Patient Registration- scheduling appointments, updating patient demographics, filing

•Trauma registration- order blood, tests (x-ray, ECG)

•Closing charts, faxing consultations etc.

•Training and onboarding new clerks and students

•WHMIS, Fire Response and Evacuation, N95 Fit Test, Infection Control, Emergency Response, Violence Prevention Training complete

Victoria Hospital Admitting- Administrative Clerk 2008-2011

•Patient Registration – scheduling and registering patients

•Bed management using FirstNet

•One Number- doctor to doctor calls from regional hospitals regarding patient transfer

Volunteer Experience

IMPACT Program

Educating local high school students about the emergency room, trauma, critical care trauma centre, and emergency services (ambulance, police, fire)

May 2016- 2019

Educate students on the outcomes of risk-taking behaviour such as drug use, distracted driving etc and instruct students on the services available

Share personal experiences, answering any questions students or teachers have

Donating to Under Privileged Children

Collect sports goods (volleyballs, soccer balls etc.), schooling materials, clothing for underprivileged children

2014- Present

Organize posters, emails etc to inform public of current needs

Collect materials for children and donated to local children of Belize 2015, Mexico 2016, Jamaica 2018, Nicaragua 2020

Cinderella Project

Donated dresses to local high school and elementary school students that are unable to afford prom materials. March 2007-2014

Promoted the project to students at local high schools and elementary schools

Collect donated dresses and help organize the project



Contact this candidate