Customer Service Nurse
Resume:
CHLOE FAITH H. BATUCAN, RN
New Salata, Doha Qatar
adb45m@r.postjobfree.com
JOB OBJECTIVE
seeking position as Teacher's Assistant skills, medical knowledge.
CAREER PROFILE
o Passed the Philippine Nursing Licensure Examination Has a pleasing personality and is of good moral conduct
o Can quickly establish rapport from a wide range of cultural backgrounds o Ability to build positive relationships and rapport with patients, family members, physicians and other medical professionals
o Flexible in any work conditions
o Capacity to multitask; manage priorities in a fast paced environment geared towards the provision of safe and competent patient care.
o Strong analytical skills, capable of assessing conditions and implementing appropriate intervention
o Cooperative and can work with less supervision
o Ability to interact effectively in an interdisciplinary environment o Proficiency in interpersonal skills and communication skills, accuracy in charting and other documents.
o Can effectively use Therapeutic Communication
o Reliable, ethical healthcare provider with ability to stay calm and intervene during critical cases
PROFESSIONAL EXPERIENCE
Insurance Coordinator in Dr. Abdull Aziz Al Jufairi Clinic February 2, 2013 – September 10, 2014
Insurance Coordinator - Duties and Responsibilities – o Study the insurance claims and negotiate for it. o Responsible for the settlement and approval for payments. o Review the provided documents or files.
o Investigate and assess the value of the insured item. o Estimate the payments and granted payments of the claims. o Investigate and settle the assigned health claims. o Implement and compile the claims with policy and procedures o Specific duties of an Insurance Coordinator include coordinating with marketing, operations, and human resources management department o Receiving mails and distribute them to a various people in the office o Preparing administrative and functional reports for the manager o Receiving incoming calls, making outbound calls to other divisions o Collecting invoices generated and submitted by department members; and forward the invoices to the accounts divisions
o Preparing invoices on behalf of the manager
o Physically moving stationary and documents to various places in the office
Dental Nurse and Staff Nurse in Omar Al Ajaji Medical Center February 16, 2010 – April 16, 2012
Dental Nurse - Duties and Responsibilities
o Assists with patient management by working with a wide range of population groups o Receives patients; obtains complete data information and documents into patient’s file
o Assists patients in the treatment area
o Passes requested instruments to the dentist during dental procedures o Assists the dentist directly at chair side with operative, oral surgery, and wide range of other procedures
o Provides oral hygiene instructions, prevention dentistry and dietary counseling o Sterilizes and prepares dental instruments
o Takes impressions of teeth for study models
o Polishes clinical crowns
o Takes x-ray, and processes x-ray films
o Performs laboratory functions such as pouring and trimming models, constructing custom trays and fabricating temporary crowns and bridges o Applies fluoride and sealants
o Provides assistance in the office with the tasks such as appointment scheduling, record keeping, telephone management, and billing
o Orders Dental supplies
o Serves as an office manager or receptionist, greeting patients and introducing patients to the dental practice
o Manages the business aspect of dentistry including bookkeeping, accounting, and money management
o Manages patient records, filing, and recall systems o Assist with implementation and documentation of current infection control standards
Staff Nurse - Duties and Responsibilities
o Checks all the data patient’s information
o Conducts some interview to the patients concerning their health and problems o Prepares equipment for in-office surgeries/procedures, and aids physicians during examination, treatment, and testing of patients. Ensures proper sterilization and equipment maintenance.
o Greets patients and prepares them for physician examination in timely manner o Screens patients for symptoms, problems and other appropriate information; records new patient information including health histories and allergies to medications in patient’s chart
o Documents current medications, health problems and allergies each time a patient sees the M.D.
o Administers oral and parenteral medications to patients only on direct physician order o Observes, documents in chart and reports patient condition and reaction to drugs and treatment to M.D.
o Arranges laboratory studies, schedules all surgeries and completes proper surgical forms in a timely manner; obtains authorizations for surgeries or procedures from insurance carriers and primary care providers prior to such surgeries or procedures being performed
o Keeps exam room clean and orderly; restocks supplies and medications as necessary
Extensively exposed to various especial areas in the hospitals through undergraduate Related Learning Experience; such as in Emergency Room, Operating Room, Post Anesthetic Care Unit, Delivery Room, Medical-Surgical Ward, Obstetrics-Gynecology Ward, Pediatric Ward, Neuro Ward, Intensive Care Unit, Communicable Ward, and Psychiatric Ward.
• Undergraduate Training in Hospitals
VICENTE SOTTO MEMORIAL MEDICAL CENTER
B. Rodriguez St., Cebu City
Cebu, Philippines 6000
CEBU CITY MEDICAL CENTER
N. Bacalso Avenue, Cebu City
Cebu, Philippines 6000
CEBU PUERICULTURE CENTER AND MATERNITY HOUSE, INC. No. 2 B. Rodriguez Street, Cebu City
Cebu, Philippines 6000
EDUCATIONAL ATTAINMENT AND CREDENTIAL
College : University of Southern Philippines Foundation Salinas Drive Lahug, Cebu City
Bachelor of Science in Nursing
SY: 2003-2008
High School : Santo Tomas College
Poblacion Danao, Cebu City
SY: 1999 -2003
Elementary : Danao City Central School
Poblacion, Danao Cebu City
SY: 1993-1999
TRAININGS AND SEMINARS ATTENDED
• Nursing in a Globalized World: Challenges of the 21st Century, Held at Arctic Hall, Waterfront Hotel, Lahug Cebu City on January 21, 2017
Oncology Nursing.
• Basic Life Support (Technical Institute for Health Training CPR Center) in the Affiliation with Saudi Heart Association and American Heart Association and (The Philippine National Red Cross)
• First Aid Training (The Philippine National Red Cross) PNRC-Cebu Chapter
• AED Training (Automated External Defibrillator) The Philippine National Red Cross PNRC-Cebu Chapter
CHARACTER REFERENCE
Below are the people whom you could seek for reference: Mrs. Dioscora Torion, RN
Senior Nurse
Omar Al Ajaji Medical Center
Mrs. Ethel Manipis
Medical Technologist
Omar Al Ajaji Medical Center
Ms. Christi Marie Castañeda, RN
Company Nurse
ActiveOne, Inc
Contact this candidate