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Director Maternal Child Services

Location:
Fontana, CA
Posted:
March 04, 2020

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Resume:

Edith Gonzales, MSN, RN

adb40h@r.postjobfree.com • Fontana, California 92337 • 909-***-****

Director Maternal Child Services

Accomplished and forward-thinking professional with repeated success guiding cross-functional and multi-disciplinary nursing teams in the development and delivery of successful high-impacting healthcare and clinical program initiatives. Skilled in the identification and remediation of program gaps and issues. Talent for consulting and leading programs that generate sustainable change within nursing services. Collaborative communicator capable to forging solid relationships with partners and building consensus across multiple agencies focused on the achievement of operational excellence and program success. Areas of expertise include:

•Clinical Program Management

•Training & Facilitation

•Budgetary Administration

•Staffing

•Policy Management

•Patient Advocacy

•Leadership & Development

•Continuous Development

•Strategic Analysis & Planning

• Executive Direction

•Relationship Management

•Community Outreach

•Nursing Operations

•Project Management

•Performance Management

•Audit & Compliance

•Program Development

•Labor & Delivery –direct patient care when needed

Career Experience

Redlands Community Hospital

Director Nursing- Maternal Child Health 11/2015 to 9/2019

Direct the day-to-day operations of 130+ staff supporting practices across Labor & Delivery, Couplet Care, NICU and Lactation services ensuring alignment with established standards. Develop and implement key strategies leading financial, managerial, and clinical initiatives to enhance performance, service delivery, and quality of care. Analyze current operations and ensure proper staffing. Collaborate with county, state, federal, and regulatory agencies to align practices with applicable laws and standards. Serve as the Chair for the Research/Innovation Committee and The Baby Friendly Task Force. Provide direct patient care in Labor & Delivery when needed.

Recipient of the 2018 Baby Friendly Re-Designation award for achieving 100% on the 10 Baby Friendly guidelines with three notable achievements on guidelines number 3, 6 and 10.

Established best practices and effective program such as Donor Breast Milk focused on enhancing infant nutrition and exclusive breastfeeding rates increased by 18%.

Introduced breast milk bar code scanning capabilities to drive patient safety resulting in decrease in wrong breast milk administration.

Championed the deployment of critical event trainings improving patient safety and staff skills to respond to emergencies.

Key contributor in the implementation of board rounds at 7:00 A.M. and P.M. for patient care transfer among incoming/outgoing medical teams.

Kaiser Permanente Riverside Medical Center

Clinical Manager Family Care Center & NICU 10/2010 to 11/2015

Oversaw the performance and delivery of 140 nursing and support staff accountable for driving Family Care Center and NICU daily operations. Provided leadership to assistant clinical managers. Monitored and measured performance against established guidelines and goals. Administered the development and allocation of unit and capital budgets. Interviewed, selected, and managed a cross-functional staff. Enforced compliance with OSHA, TJC, CDPH, and CMS regulations. Served as the Co-Chair to the Nursing Education Research Board and the Perinatal/Neonatal Committee as well as Chair for the Baby Friendly Task Force. Liaised across the Kaiser region representing nursing research missions.

Instrumental in driving a 13% increase in the Nursing Communication score by leading the implementation of bedside reporting and leadership rounds.

Assistant Clinical Manager Labor & Delivery, Family Care Center and NICU 8/2008 to 9/2010

Promoted to lead nursing and healthcare staff operation within Labor & Delivery, the Family Care Center and NICU. Managed staff performance and facilitated coaching opportunities when needed. Ensured proper licensure and credentials for all staff. Held accountable for unit staff levels.

Spearheaded the implementation of an hourly rounding schedule resulting in enhanced patient safety and quality care.

Kaiser Permanente Fontana Medical Center

Labor & Delivery RN May 1990 – August 2008

Reason for Leaving- Promoted to Assistant Clinical Manager Labor & Delivery

Managed the care of laboring patients in accordance with the RN scope of practice and standards. Performed Non-Stress Test (NST), IV starts, administer medications and assist with vaginal deliveries, Circulate on cesarean sections, cerclages and tubal ligations. Floated to Post-Partum and NICU. Preceptor for new hires and new nurse graduates and was a Relief Charge Nurse.

Education

Master of Science in Nursing - Leadership and Management - Walden University

Bachelor of Science in Nursing - University of Phoenix

Registered Nurse - San Bernardino Community College

Certifications

Nurse Manager and Leader - The American Organization of Nurse Executives Credentialing Center (April 2014)

• Indiana University - Neonatal Intensive Care Certificate (October 2010) • Neonatal Resuscitation Provider (expires 4/30/2021) • Advanced Cardiovascular Life Support (expires 5/31/2020) • Basic Life Support (expires 5/31/2020) • Advanced Fetal Monitoring (expires 6/30/2020) • CA RN Licensure (expires 10/31/2021)

Professional Affiliations

Honor Society of Nursing Sigma Theta Tau International • AWHONN • American Nurses Association • Inland Empire Perinatal Leadership Group



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