Ainel Sanchez Pedroso

***-*** ********** **** ****: 587-***-****

St. Albert AB T8N 3B9 adb3ud@r.postjobfree.com

HIGHLIGHTS OF QUALIFICATIONS

Administrative Professional Diploma

Bachelor of Social Communication Degree

Experienced with Microsoft Office 2013—Word, Excel, Outlook, Access, and PowerPoint Skilled with Microsoft Access Databases—Crisp & D.O Vault and Criminal Justice Administrative records Familiar with using Google applications—Google Docs & Sheets and Gmail Known for providing exceptional, customer-focused service Qualified of SharePoint applications

PROFESSIONAL EMPLOYMENT EXPERIENCE

Records Coordinator (Two-Month Work Practicum) Edmonton, Alberta Enterprise Information Management/Service Alberta Nov 2019–Jan 2020

Managing calendars and scheduling appointments

File according to alphabetical and numeric listing system—following new classification manual

Handling sensitive and confidential information

Establishing and maintaining hard-copy and electronic filing systems including organizing and classifying records

Organizing and assembling all documents required

Prepare any combination of legal documents required

Use Shared Drive to carry out daily duties, print and scan documents upon request

Answer telephone inquiries and pull files to review and provide answers to internal customers, and policing agencies

File Retrievals analyze and research using index cards and Microsoft Access database

Create new files, volumes and file maintenance

Ensure files are entered in appropriate records-management applications

Metadata update and ensured data integrity

Monitor charged-out records and file recalls

Conduct shelf and file audit in preparation for disposition of records Assembly Line Operator/Quality Control Inspector St. Albert, Alberta Pro-Western Plastics Ltd. Mar 2015–Jun 2019

Communicate with maintenance workers regarding adjustments to injection machine

Complete documentation for human resources manager

Organize daily duties to maximize product quality and efficient production

Entry data and analyze information

Perform boxing, labeling duties to keep production line moving swiftly

Lift of boxes, bags, files over 50 lbs.

Record data to check machines are running within required parameters

Communicate with maintenance workers regarding adjustments to injection machine

Keep records of inventory in the warehouse

Social Support Worker/Part-Time Havana, Cuba

Culture House/Community Services July 2011–Jan 2013

Work with complex systems and issues

Report, collect data and analyze the information in the community

Schedule appointments and manage calendars using Outlook applications

Help families through difficult time, including children and adults

Improve outcomes in people lives

Integrate them to different activities in the community Document Administrator Havana, Cuba

Claim S.A Consultory Trademark and Patent office Sep 2008–Jan 2013

Submit advertising and answer emails for patent requests

Print and scan documents for Legal Assistants upon request

Manage legal and transitory documents

Search, close, and store records using different database

Typing, editing and proofreading judgments, including researching and verifying case and statute citations, to ensure accuracy of the finished product prior to filing

Coordinating travel arrangements often of complex nature

Answer telephone inquiries, assist clients, and greet visitors to the office

Format, edit, proofread, and mail merge document and correspondence in Word

Sort and collate invoices, memos, reports, letters, and required documents TRANSFERABLE ADMINISTRATIVE SKILLS

COMMUNITY SUPPORT

Complete and submit immigration applications for Visitor Visas, Citizenship, and Work Permits

Provide information, referral services, individual supports, and program promotion to newcomers

Support new immigrants and refugees to integrate into the community

Help them find a job, house or grocery store

Fluent in Spanish language

EDUCATION AND TRAINING

Administrative Professional Diploma Edmonton, Alberta Campbell College Jun 2019–Jan 2020

Effective Frontline Communication (Certification) Edmonton, Alberta Government of Alberta Nov 2019

Protection of Privacy (FOIP Training) Edmonton, Alberta Government of Alberta Nov 2019

IQAS (International Qualifications Assessment Service) Edmonton, Alberta Government of Alberta Assessment Completed–Jul 2018 Intellectual Property Certification Havana, Cuba

Academy of the Intellectual Property (OMPI) Apr 2010 Social Communication Degree Havana, Cuba

Havana University Sep 2005–Jul 2011

REFERENCE: UPON REQUEST

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