Interim Executive / Project Management

Management and Strategy Consultant

SUMMARY

Accomplished management consultant with more than 20 years of experience using exceptional communication and leadership skills to coach, manage, and motivate diverse professionals in challenging, matrixed and culturally diverse environments. I establish effective bridges between business lines and IT and tend to get everyone on the same page and facing the same direction. Quadro-lingual Dutch/English/French/German. Author of two management books: one on supplier relationship management strategies and processes, the other one on pricing optimization and margin improvement strategies

PROGRAM DIRECTOR – DIGITAL PLATFORMS 2016-2019

IBM

Tasked with the design, functional architecture and go-to-market strategy of IBM’s digital platform portfolio, leveraging blockchain, artificial intelligence, robotic process automation, voice recognition, analytics, internet-of-things and robotics technology. Motivated team members to stay on target and work toward goals. Managed the support of clients, adding to success in sales. Negotiated and closed large business transactions. Successfully led and oversaw the management of a multimillion-dollar franchise. Helped to oversee software transactions and solutions.

Portfolio elements managed:

Blockchain/AI/IoT/Robotics-based Supply Management and Procurement Platform (including P2P)

Blockchain-based “trust of origin” for luxury consumer goods

Blockchain and AI-based Airline MRO management

Blockchain-based “Trust Your Supplier” platform

Blockchain-based Aircraft and Aircraft engine lease administration and off-lease return management

FoodTrust functional architecture

Blockchain-based Loyalty Program Management

Generated new business opportunities and maintained excellent relationships with current customers.

INDEPENDENT CONSULTANT 2010-2016

IT Strategy / Digitization / Operations

Negotiated and built general management consulting relationships with top executives in wide range of businesses/industries in support of equity investment, acquisitions or merger divestitures. Clients included KKR, Carlisle, Blackrock, van Eck; associated with Efficio to drive supply management and procurement transformation and optimization.

Recent initiatives (last 24 months)

Interim CIO – a two-year term as merger integration IT transformation CIO for Norton, Rose, Fulbright – a global law firm with 68 offices, 1400 lawyers – activity consisted of application optimization / network consolidation / IT governance / ITSM / Digitization of matter and contracts (reducing cycle times to access information by 95%) and e-learning. Total effort culminated with $ 29 million operating cost savings and a 96% increase in client satisfaction scores

Turnaround COO Interim- for a precision components manufacturer (automotive / aerospace) - Recruited as an independent advisor (COO) to help turn around this privately-owned $250 million manufacturer of stamped and machined precision components for the automotive, aerospace and medical devices industries.

Proctor and Gamble – RFID Strategy and Process Engineering / RFID-SAP Integration Strategies - Management Strategy Advisor for the RFID Tag Program: Identify sales patterns and translate these into production, demand planning, replenishment, distribution and fraud prevention initiatives; estimated annual savings of $ 150M

Apple – led the circular economy strategy for Apple – recuperate rare earth materials and recycle those in new products- leading to a guarantee of availability ion light of trade issues with originating countries, saving $ 156million in the process, and enabling the tracking component with blockchain technology

FedEx – led the identification and disposal of fake MRO parts and components (12% identified on a $ 56billion inventory) by enabling all components with blockchain-enabled tracking mechanisms, thus certifying the authenticity of manufacture and origin

CIBC – creation and implementation of the supplier relationship management process and governance framework (including risk management and supplier performance management functions)

Strategic Sourcing and Procurement

In excess of 50 strategic sourcing and procurement strategy engagements – focusing on project-based sourcing, category management: sourcing strategy, stakeholder engagement, negotiations strategy, supplier management and contract excellence, risk management.

FRANCE TELECOM / ORANGE 2000-2010

Chief Procurement Officer – IT (2004-2011)

Head, Innovation (2000-2004)

Tasked with merger integration-driven procurement transformation strategy. Euro 12.8 billion spend portfolio; 350 resources

The procurement bottom line:

Increased spend coverage from 60% to 84% (Indirect) and to 97% (Direct)

Increased Sourcing and Procurement ROI from 6.77 to 13.15

Achieved high employee engagement scores, far surpassing industry benchmarks (score of 76 vs company average of 68 and benchmark of 65).

Improved service levels and satisfaction by 15% - 20% as measured by stakeholder surveys.

Implementations of catalog procurement software including reverse auctioning capability resulting in a business case to save over $230 million indirect spend dollars annually.

Eliminated rogue spend by 92% through effective tail spend management initiatives

As Head of Innovation:

Executive sponsorship of 12 innovation offices, globally dispersed; 1750 researchers; Euro 1.2 annual budget; Euro 450m revenue

Optimized the innovation portfolio, to prioritize initiatives reflective of go-to-market and monetization strategies

Established 5 revenue pillars: eHealth, Smart Cities, Smart Airports, Smart Ports, Smart Traffic

Established a professional services organization where we went to market through partners and select service providers

Managed France Telecom’s largest client SITA, where I developed a sell-to and a sell-through model, leading to Euro 125 million revenue in Year 2

Negotiated and managed all innovation partnerships (with MIT / Stanford / Harvard / INSEAD)

AT KEARNEY 1996-2000 Principal, IT Strategy and IT Strategic Sourcing

As a part of the senior leadership team I was charged with building an IT strategy practice in the airlines and telecommunications vertical as well as managing multi-million-dollar sourcing engagements, with focus on emerging digital technologies and supply management excellence

Selected Projects sold and managed:

Digital strategy, products, and services: foresight to develop a holistic, cross-value chain and cross-enterprise approach to formulating digital strategy and business models

Marketing and sales transformation: customer-centric marketing and sales transformation, using digital for better customer connectivity and business process efficiency

IT sourcing and cost optimization – developing and implement best-practice infrastructure and process to help clients optimize all aspects of IT spend, from software to hardware to datacenters to network and telecommunication infrastructures

EDUCATION

Master of Economics – University of Oxford - 1984

General Education Courses, University of Oxford

Negotiation Courses, Harvard University and Vantage Partners

ITIL Foundations / LEAN / Six Sigma Green belt / CIPS / PMI

Agile

Design Thinking and Innovation Portfolio management

Blockchain / Artificial Intelligence / Internet-of-Things / RFID / Robotic Process Automation (IBM)

HANS CASTEELS

Residence: Waterloo, ON, Canada

Mobile +1-548-***-**** (Canada)

Mobile +44-20-329*-**** (UK)

Skype: hcsv11

Email: adb3pm@r.postjobfree.com

http://casteels.mystrikingly.com/

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