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Medical Billing Customer Service

Location:
Lake Wales, FL
Posted:
March 02, 2020

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Resume:

DEBRA DEVAUGHN

**** ******** ****** **********, ** 15218 412-***-**** adb3oc@r.postjobfree.com

PROFESSIONAL PROFILE

Customer service oriented professional with healthcare industry experience. Accustomed to working in environments where accuracy and accountability are essential. Consistently model and inspire high levels of integrity. Follows policies, procedures and guidelines to assure consistent quality.

oAmerican Heart Association CPR and First Aid Certified.

oHigh Academic Honors Recognition / Awards: Dean’s List.

oStrong verbal, written and interpersonal communication skills.

oPays close attention to detail to ensure accuracy and maintain compliant documentation.

oWell-organized, manages time and priorities in multi-task environments.

oGreenway EHR Microsoft Office Suite / MS Excel; MS Word; MS PowerPoint Typing Speed: 35 WPM.

KEY QUALIFICATIONS

Electronic Health Records (EHR) Payment Posting Scheduling HIPAA Compliance Insurance Verification

Insurance Claim Processing EOBs Co-Payments Deductibles Managed Care (HMO PPO POS)

Government Payers Third Party Payers Worker’s Compensation Medical Billing Medical Coding

ICD-9 ICD-10 HCPCS CPT Medical Terminology Medicare Medicaid and Tricare

CMS 1500 CMS 1450 (UB-04) Fee Schedules

EDUCATION

Ultimate Medical Academy Associate of Science Degree – Medical Billing and Coding, 2019

PROFESSIONAL EXPERIENCE

1 Person At A Time– Pittsburgh, PA 11/2015 – 08/2017

Home Health Aide

oMaintained a safe, secure and healthy environment.

oAssisted with activities of daily living - personal hygiene, mobility and feeding.

oHandled light housekeeping duties, prepared meals, and ran errands.

oCompleted daily logs documenting patient condition and activities and any changes to patient care plan.

oEntertained, conversed with, and read aloud to patients to keep them mentally engaged and stimulated.

Independent Contract – Pittsburgh, PA

Child Care Provider 11/2006 – 11/2015

Child Care Provider 08/2000 – 10/2006

oProvided continuous supervision to children during indoor and outdoor activities.

oObserved and documented children behavior and progress, and provided written and verbal updates to parents.

oPrepared healthy meals and snacks, and planned and set up playtime and educational games.

oPreformed general housekeeping, maintained order, security and sanitation.

Allied Security – Pittsburgh, PA 01/1999 – 08/2000

Security Guard

oActed to protect property by maintaining a high visibility presence to deter illegal and inappropriate actions.

oObserved for signs of crime, fire and disorder and took action and reported any incidents to the client and emergency services as appropriate.

oDocumented guests entering the facility and completed reports.

VOLUNTEER EXPERIENCE

Greater Pittsburgh Food Bank – Pittsburgh, PA 06/2006 – 08/2006

Food Distributor

oAssisted with unloading food trucks and organizing food.

oCreated and distributed food bags.

oMaintained positive attitude; showed respect to all those with whom there is contact while performing duties.



Contact this candidate