Mary Awodele
IT Professional
Dallas, Tx
adb3lm@r.postjobfree.com
OBJECTIVE
Self-motivated individual with a passion for problem solving and client facing roles. Skilled in relationship building, and information technology. Constantly improving knowledge by staying up to date on the newest tech trends and developments whilst obtaining industry certifications. Experienced in usage of Hyper-V, VMWare, server manager, and ServiceNow.
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EDUCATION —
EXPERIENCE
B.S-Computer networks/cyber security
Minor- Computer Science
University of Maryland
(2017-2020)
KEY SKILLS
ITILV4
Customer Support Services
Information Technology
Service Improvement
Design
ServiceNow
Microsoft Office
Data Entry
Communication
Active Directory
Management
Planning
Server Manager
VMWare
Problem Solving
July 2018-Present
IT specialist • Redeem
Ongoing Content Management
Assisting in implementing video production
Developing & managing website and social media platforms
Responding to program inquires through website ticketing system
Working with marketing team to develop & implement compelling web content.
Working with internal stakeholders to make sure that timely functions and updates are made
Feb 2019- Present
Administrative Assistant • Century 21
Maintaining physical & electronic filing system
Creating & distributing post meeting recaps
Assisting in distributing regular schedule reports
Completing administrative & clerical tasks (printing, scanning)
Scheduling agent appointments for branch executive
Preparing conference room for meeting/conferences
Answering & distributing phone calls as needed
Jan 2018- Feb 2019
Sales Manager • IHG
Conduct hotel tours for potential clients
Provide potential clients with hotel information
Cold calling/ Drive by/ Marketing
Building/Maintaining Client relationships with key contacts
Develop territory business plan and manage it
Research market to analyze sales trends.
Certifications
ITIL V4
ServiceNow Administrator
Networking Certificate