Amy M. Evans

Operations and Administration

Asheville, NC 28805

Mobile Phone: 828-***-**** E-Mail: adb3i3@r.postjobfree.com

SUMMARY

Amy is a leader, with over 18 years in business operations and legal administration, including 15 years of public sector, international board and financial services administration, partnering with the industry's top decision-makers in small and large companies. A consummate professional—Amy is assertive and tactful; a goal-driven professional offering expertise as a skilled negotiator and a strategist capable of building relationships with internal/external clients and colleagues. She has a solid background in change management philosophy and is comfortable operating in a Six Sigma lean plant/manufacturing environment. French and German language proficiency. Maintains a great sense of humor!

EMPLOYMENT HISTORY – RECENT CONTRACT & DIRECT HIRE

Candidate for General Assembly / 115th District, Buncombe County, State of North Carolina

[Black Mountain, NC] [November 2016 - November 2018]

Medical Reimbursement Technician

VETERANS ADMINISTRATION, VHA/MA-CAP [Asheville, NC]

November 2016 – March 2017

Billing Coder/Medical Reimbursement Technician.

Maintains the quality of patient records, assigns appropriate International Classification of Diseases Clinical Modification (ICD), Current Procedural Terminology (CPT) and Healthcare Common Procedure Coding System (HCPCS) codes.

Reviews record documentation to abstract all required medical, surgical, ancillary, demographic, social, and administrative data. Fields coding and documentation questions from providers, adheres to coding practices, guidelines, and conventions.

Utilizes the facility computer system (VISTA, CITRIX) and software applications to code, abstract, record, and transmit data to the national VA database.

Works within a team environment; supports peers in meeting goals and deadlines; is flexible and handles multiple tasks; works under pressure and copes with frequently changing projects and deadlines.

Store Manager & Business Owner

TANNER LLC [Rutherfordton, NC]

March, 2014 — November, 2016

Managed eight senior consultants/wardrobe specialists.

Responsible for all aspects of the business and worked closely with team members and subordinates to meet and exceed the goals and objectives set by management.

Increased sales by 43% since assuming the helm, and exceeded the store's aggressive goals and business priorities by evaluating sales trends, analyzing return-customer patterns and other retail inventory processes in order to make recommendations for business improvements.

Successfully collaborated with key business owners in the Black Mountain and greater Asheville communities to identify and develop customer initiatives to attract a new customer base and brand for the company.

Held a prominent business profile with merchants and business owners, sitting on multiple boards and representing the company's interests by promoting philanthropic initiatives throughout the greater Asheville Metro business community.

Amy Evans

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Corporate Executive Assistant to the President

DISCOVER FINANCIAL SERVICES [Chicago, IL]

October, 2011 — June, 2013

Administered all aspects of the corporate office of the President, Discover Card's Credit business.

"Right Arm" and personal adviser to the President: was proactive, exercising good judgment; maintained a proven track record for partnering successfully with the President’s many business colleagues/clients to achieve best results.

Assumed a thoughtful and mentoring leadership role for 16 Senior Executive Assistants- nationwide

Daily office administration included heavy calendaring, maintaining sophisticated budget and forecast spreadsheets and adjudicating complicated expense reimbursements, using in-house, customized financial tools. Exercised strong attention to detail with the ability to complete tasks ahead of schedule. An organizational "Guru".

Used statistical and analytic ability to compile, organize and summarize large amounts of data for quality improvement processes. Applied analytical and evaluative techniques to identify, consider and resolve issues or problems in the revenue cycle; and extracted data from various software applications to compile, organize and summarize large amounts of data-driven statistical information for reporting to the Executive Board.

Utilized excellent planning, organizational, project/time management skills; prioritized work, adapting as needed; held keen attention to details; focusing on quality and accuracy.

Personal Executive Assistant to the Global Chief Operating Officer

GRANT THORNTON LLP [Chicago, IL]

September, 2010 — August, 2011

$800 million audit and tax Top 5 accounting firm Chief of Staff and Executive Assistant to the Global Chief Operating Officer.

Company is headquartered in Chicago, administered all company operations in support of the COO

Interacted daily with the senior leadership of the firm; functioned as Personal Executive Assistant to the COO- maintained two homes: Dallas and Chicago.

Represented the COO internally and externally in all business matters.

Heavy Board responsibilities, given the COO chaired multiple boards and committees in academic and business communities, nationwide.

Daily administration included heavy calendaring, maintaining budget and forecasting spreadsheets, and advanced expense reporting using EXCEL and in-house customized reporting systems.

The COO had extensive relationships with business clients, board directorships and well-known colleagues, diplomacy and intuitiveness were key factors of success.

Chief of Staff and Executive Assistant to the Executive Committee in Paris, France

SOCIÉTÉ GÉNÉRALÉ [SOC GEN] [Paris, France, New York, NY and Chicago, IL]

February, 2008 — August, 2009

Chief of Staff to the Executive Committee and Board of Directors $60 billion French Banqué.

Traveled internationally with the Executive Committee and senior leadership of the bank; Personal Assistant to the Global Chief Operating Officer in support of international NEWEDGE operations.

As Chief of Staff for the Bank's prestigious Board of Directors, traveled globally and administrated two-day monthly board meetings in Paris, London and Singapore.

Managed all planning/logistics for the meetings; administered minute's transcription and board materials distribution in French and English; coordinated lodging /travel arrangements for the board members; and utilized cultural discretion and diplomacy as the company's senior leadership met and merged two financial giants.

Amy Evans

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Corporate Executive & Personal Assistant to the President

BAXTER HEALTHCARE INTERNATIONAL [Deerfield, IL]

May, 2006 — February, 2008

$10 billion global pharmaceutical company.

Managed the entrepreneurial executive's business and private life (personal and corporate assistant), identifying individual needs.

Researched, composed and assisted in translating speeches in French and German.

Created media ready presentations for internal and external science & research publications.

Excellent organizational skills with an uncanny ability to multi-task and follow-up.

As a gate-keeper, screened and directed all communications on the executive's behalf

Intensive calendar/global meeting management.

Liaise for internal and external Baxter organizations--operationally and strategically.

Extensive domestic and global travel coordination; traveled with the executive.

Managed the executive's three offices located in Vienna, Austria, Los Angeles, California and Deerfield, Illinois.

Provided leadership and direction for an administrative staff of 14 senior administrative assistants within the BioScience Division.

Senior Executive Assistant to the CEO and Chairman of the Board (SUEZ)

NALCO CHEMICAL COMPANY [Naperville, IL]

September, 2001 — February, 2002

Personal Assistant to Chief Executive Officer and the Board of Directors $33 billion global chemical environmental. Gatekeeper for a high-profile, entrepreneurial French CEO.

Functioned as his "right arm" for personal initiatives, including family vacations, educational liaison for children in the U.S, maintaining domestic staffs of four homes, globally.

Chaired and coordinated the quarterly and annual meetings for an international, high-profile French board of directors.

Researched, composed and assisted in translating speeches into English and French.

Created media presentations in French for internal and external publications.

Was responsible for helping develop philanthropic relationships in the Greater Chicago community, on behalf of the incumbent French CEO.

Senior Executive & Personal Assistant to Chief Executive Officer

BERG/DUPONT ELECTRONICS [Etters, PA and St. Louis, MO]

May, 1993 — January, 2000

$2.5 billion global technology and manufacturing connector company.

Performed a major role within the intricate merger transition process as an advisor to the incumbent CEO, was the liaison between the former DuPont and newly formed French FCI institutions.

Traveled with the CEO and his executive team; French language and diplomacy skills were required.

Managed the relocation of the company's headquarters from Paris, France to the United States.

Maintained a highly proactive and responsive relationship in the daily activities of the CEO, managing all business and personal affairs. Managed and maintained the domestic staff for two private residences, internationally, on behalf of the CEO and his family.

Supported the CFO and the Vice President of Marketing at the Americas District Offices and managed the sampling/product and pricing catalogues for the company, globally.

Supported the Chief Counsel (in-house Patent Law Office) and attended evening classes in paralegal law in order to help create, file and manage patents for large, high-net worth clients like INTEL. Collaborated with patent attorneys and legal staff in support of the company’s growing patents/trademarks business. ($800M– annually).

Amy Evans

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Senior Legal Advisor & Associate

United States COAST GUARD ACADEMY [New London, CT]

Executive Administrator for the Board of Directors, U.S. Coast Guard Academy Foundation, co-chaired by twelve Coast Guard District Admirals and two prominent businessmen from each state; each sharing a philanthropic interest in the Coast Guard – a love of the sea and its lore!

Supported the President of the Board of Directors, USCGA. Liaise for G. William Miller who served as Secretary of the Treasury, with President Carter’s administration.

Was one of the first women in the nation to receive an appointment to the prestigious engineering academy.

EDUCATION

Business Administration and Liberal Arts

[Under Graduate] Connecticut College - New London, CT

[Under Graduate] Mitchell College – New London, CT

Technical Certificate in Post Graduate Studies

Medical Reimbursement Technician – Asheville, NC

Technical Certificate in Post Graduate Studies Business French I

College of DuPage - Naperville, IL

Business Administration

United States Coast Guard C-School - San Francisco, CA

Technical Certificate in Paralegalisim - (IP)

Harrisburg Area Community College [HAAC}-Harrisburg, PA

MILITARY SERVICE

Service Country: United States

Branch/Rank: USCG [YN1/E-6] Location: USCG Academy

PROFESSIONAL AFFILIATIONS AND OTHER INTERESTS

Kiwanis - Outreach Committee--Black Mountain, NC

Asheville Symphony, Symphonette’s—Advisory Board Sponsor and Directory—Asheville, NC

United States Coast Guard Academy Foundation, Executive Administrator to the Board of Directors

Rotary Club of Chicago--Financial District, Board Member (Chicago, Illinois)

Habitat for Humanity (Lake Forest, Illinois) Volunteer

40Under40 Entrepreneurs Judge – Asheville Business Ventures & Business Women’s Roundtable

Boston Youth Symphony Orchestra (BYSO)—Principle Oboist

Cape Cod Symphony Orchestra, New Hampshire Symphony Orchestra—Oboe

Sweet Adeline’s - The Melodeer’s - 2010 International Gold Medalists [Chicago, IL]

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