Ricardo Guerrero

*** **** ***** ** – Home : 470-***-****, Mobile : 915-***-**** – adb3h5@r.postjobfree.com

Software Developer / Analyst / Tech support

Front/Back end Applications • Team/Resource Management • Tech support

Requirements Analysis • Solution Design & Development • Project Management

PROFILE

Bilingual (Spanish & English) professional, adept at guiding IT projects from requirements stage through to successful implementation including creating test plans, test cases, test scripts, and test scenarios.

Possess excellent skills in manual and automated testing, code validation, debugging, and fostering cooperative relationships with clients, key stakeholders, and project team members.

Considerable expertise in identifying, reporting, and tracking defects through to seamless resolution.

Proficiency in using Agile and Waterfall methodologies, and consistently ensure critical compliance with legal/regulatory standards and client requirements for all software testing projects and initiatives.

Well-versed in industries spanning healthcare, telecommunications, and government.

10+ years of development on different platforms and languages such as C/C++/C# and other languages for desktop applications, programming at different levels like embedded, and ASP for web applications; excel at requirements analysis, solution design, and unit testing.

Able to coordinate, mobilize, and mentor global team across India, US, and Mexico to meet both software development.

PROFESSIONAL EXPERIENCE

Senior Software Engineer

AGS – American Gaming Systems

Duluth, GA, Dec 2019 to Present

Development and maintenance of games with C / C ++ and Linux

Technical Lead C/C++

Infosys

Atlanta, GA, May 2019 to Nov 2019

Development and maintenance of applications for transport with C / C ++, Java, AIX and Linux

Coordinate efforts between groups in the USA and India.

Svc Information Developer III

HP USA / HPE / DXC Technology

El Paso TX, Nov 2013 to April, 2019

Developer in Health Care application area for different accounts. Programming using mainly C and C++ language but implementing solutions using other languages like Perl. Codding activities included new developments and maintenance, applying code optimization of algorithms and data structures.

In charge of batch modules in Decision Support Systems group – Data warehouse in unix and windows environments. In unix environments keep shell scripts and C/C++ code.

Python scripting

Remediation of code and help with migration of code from Solaris to HP-UX taking special attention changing code for 32bits and 64 bits.

Participate in all steps of SDLC

Experience debugging codes using gdb

Use of Coverity to find and fix defects in C/C++/C# code.

Maintenance of code in C#

Keep java code updated on different small applications

Version control using SCCS.

Good knowledge of SQL working with Oracle database, using Pro*C

Maintenance of data in databases, analysis of requirements and impact in other applications.

Modify queries to handle data based on requirements.

Implement requirements and provide maintenance of ETL elements using SAP Data Services Designer.

Working with SAP Business Objects Web Intelligence

Work with SAP universes using Universe Design tol and Central Management Console.

SAS, angular and AWS training

Generate reports using SAS Enterprice Guide for business and financial analysis to help in fraud detection

Planning to migrate applications with AWS and angular

Responsible of Autosys jobs for data warehouse batch operation

Perl/Unix Engineer

Dextra Technologies - Intel

Aug 2012 to Nov 2013

Support and development of applications at Intel (Guadalajara Facilities in Mexico).

Responsible for development of Regression tool and other applications using Perl, C++, and C# for graphics group. Use of C++ mainly for developments of backend applicaciones and also at low level.

Maintenance of java and C# code

Use of SQL server 2008 and Visual Studio in development phase.

Use of subversion for version control

Check code for embedded applications

Support Engineer

TATA – Morgan Stanley

Jun 2012 to Aug 2012

Level 2 Support engineers

Support and solving issues of unix applications and SQL that involves trouble shooting and tunning.

Technical Team Leader Java

Stefanini – IBM

Feb 2012 to Jun 2012

Support and development of applications at Intel (Guadalajara Facilities in Mexico).

Responsible for development of J2EE and java applications and DB2

Coordinate java development

Use of scrum and agile in the group

Coordinating servers and databases maintenances

Linux Technical Support Engineer

NOVELL

Sep 2011 to Jan 2012

Linux technical support engineer.

Responsible of support of proprietary applications, updating configurations and promote changes.

Application Engineer

ACS (Affiliated Computer Services) - Xerox

Jul 2007 to Sep 2011

Primary support contact for Nike dropbox application.

User support and administration of Dropbox application in Unix environment

Help with new requirements, planning and implementing

Administration and configuration of applications in Windows servers

Remote support of applications.

Support applications interacting with Oracle.

Execute jobs by request

Responsible of upgrades and migration of applications

Development of unix scripts

Development using perl, C and C++ based on specifications from the users.

Software Engineer

Intercall – West Corporation

Aug 2006 to Jul 2007

Application monitoring and development.

Applications monitoring using Mercury Business Availability Center

Windows, Unix and Linux administration using Big Brother

Development of applications for defect tracking monitoring using Perl and Java

Database administration and tunning

Management of new requirements and applications

Participate with Quality assurance group on projects and processes

Use of different methodologies for development of new modules and projects

Coordinate activities between groups in Mexico and USA

Interview enginners for different teams

Analyst and Programmer

Softtek – General Electric

Apr 2004 to Aug 2006

Analyst and developer for General Electric

Development of applications for different projects with different technologies.

Apply new algorithms or data structures

Design of report generator application

Design of database for reports generator application using Oracle 9i

Use of VB and VBA, Microsoft Office components, XML

Development of web pages using HTML, DHTML, JavaScript, ASP, XML, Microsoft SQL Server 2000 on Windows 2000

Development and maintenance of different modules of internal ERP application using Visual C++

Development of financial applications using Trema, perl on unix, sybase, and java

Kintana tool for track tickets

Application of Six Sigma

Analyst and Programmer

Syscon

Jan 2003 to Apr 2004

Analyst and developer for Infonavit intranet project

Development of web pages using HTML, DHTML, Java, JavaScript, ASP, XML, Microsoft SQL Server 7 and 2000

Analyst and Programmer

ACNielsen

Apr 2001 to Jun 2002

Analyst and developer for internal applications

Development of applications for Mexico and Latin America exploiting data bases for market analysis.

Use of C++ to access database, generate reports and maintenance of data in backend, VB for all front end.

UML, SQL Server 7.0, 2000 and Raima on Windows 2000

Team Leader and Programmer

Schlumberger, Test & Transaction

Apr 2000 to Apr 2001

Developer and team leader for internal applications

Development of smart card applications

Development of applications for Telweb terminal

Use of C/C++ ad different levels with Borland C++ compiler. Development of front end and backend. Low level programming to access memory inside smart cards.

Assembler, VB, HTML, Javascript, Java, ASP

Administration of windows servers

Administration of accounts in Lotus Notes

Support public telephones updating code

Programming embedded

Analyst and Programmer

Intecsis

Mar 1999 to Nov 1999

Developer and analyst of credit card invoice application for Bancomer Bank

Maintenance to current applications, Front-end using Visual C++ and Back-end with C++ in Unix

Maintenance of call center application

Use of C/C++ for reports, faxes, and statements for the customer, VB, Unix, Informix, Tuxedo, Crystal reports

Support Engineer

Sistemas y Computadores de Gestion - SYC

Mar 1996 to Aug 1998

Install and support of EMC storage devices, scanners, monitors and printers

Design and implementation of storage solutions

Coordinate installations

Help with import and export procedures

Support sales people

Installation, maintenance of Storage devices

Maintenance UNIX and VAX servers

Maintenance to scanners, monitors and printers

Softtek - Bancomer

Aug 1993 to Jan 1994

Cobol/DB2 developer

Generate new reports

Maintenance of code

Documentation of processes

Network support

PC installation and maintenance

Novell Network software installation

Install and configure modems

Install and configure 3COM products

EDUCATION

MS, Computer Science, Fundacion Arturo Rosenbleuth

BS, Cybernetics and Computer Systems engineering, Universidad La Salle, AC

LANGUAGES

English – fluent (TOIC 795) – IELTS Overall Band Score 7.0

French – intermediate (speaking, reading); basic (writing)

Spanish – native

COURSES

SAS Office Analytics, SAS– March 2018

UML, Applied Object Engineering – Jun 2001

C Language training, HPE – June 2017

Visual C++ - 1999

RTC training and Scrum, Intel – Oct 2012

BEA Tuxedo – Application Dev – Apr 1999

ITIL, ACS – Sep 2008

Basic Training Periphonics – Nov 1998

LoadRunner 8.1, Mercury – Nov 2011

Multivendor Open System Host, EMC – Jul 1998

Java, Softtek – Jun 2006

Symmetrix Configuration, EMC – Jul 1998

Microsoft SQL Server, ASTER – May/Jun 2006

OS/390 Introduction, IBM – Nov 1997

Trema 7.1, GE– Feb 2006

S/390 Architecture, IBM – Nov 1997

Certification Trema Application, Trema – Nov 2005

Symmetrix 3000, EMC – May 1996

CCNA, Cisco – 2003/2004

Open System Host, EMC – May 1996

PSP and TSP, Quarksoft – 2001

Basic Unix, EMC- Apr 1996

TECHNICAL CERTIFICATIONS

C Programming Language Certified Associate, C++ Institute

Trema application certification, Trema

TECHNOLOGY

Operating Systems: Windows, Unix (Solaris and HP UX), Linux

Languages / Programming: C, C++, C#, Perl, VB, ASP, VBScript, JavaScript, XML, HTML/CSS, DHTML, Java, Python, Shell scripting, Assembler, Fortran, Prolog

Database Managers : Microsoft SQL Server, Oracle, Informix, Sybase, Access

Middleware : Tuxedo

IDE : Eclipse, Visual Studio, NetBeans

Software & Tools: HP/Mercury, IIS, Visual Source Safe, TFS, FileZilla, GDB, Putty, Microsoft Office, Microsoft Project, Crystal Reports, SQL Developer, SharePoint, SQL Plus, SAS, SAP, Coverity, SVN, PSP & TSP

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