Customer Service Sales

Monica M. Pardel

*** * ********** *****, *******, MI 48640

989-***-**** ******.******@*****.***

Experience

Midland County Midland, MI-June 2004 to June 2019

Treasurer s Office Audit Specialist: Audited properties for Principle Residence Exemption on property taxes. Managed dog licenses process including gathering information, entering data into computer system, and reconciling with all Midland County Veterinarian Offices.

Treasurer s Office Clerk: Entered all payments to county and all department deposits into General Ledger software. Managed billing for vets and township treasurers for dog licenses. Balanced accounts for trailer park taxes. Posted General Ledger adjustments as needed.

Health Department Clerk: Checked patients in and entered insurance information, updated medical charts for patients with appointments, checked patients out entering procedure and diagnosis codes. Converted all Family Planning patient files from paper to digital.

Kmart World Headquarters Troy, MI January 1998 to August 2003

Shelf Landed Cost Analyst III: Quantified the cost components in the flow path of merchandise from the vendor to the store shelf. Investigated the impact of altering flow path on cost components and net profitability. Identified the most cost effective flow path for products. Assisted in eduQuantified the cost components in the flow path of merchandise from the vendor to the store shelf. Investigated the impact of altering flow path on cost components and net profitability. Identified the most cost effective flow path for products. Assisted in educational courses/seminars developed within Shelf Landed Cost Department.

cational courses/seminars developed within Shelf Landed Cost Department.

Lane Bryant Midland, MI June 1993 to February 1995

Co-Manager: Customer service, sales, daily and weekly paperwork, directing and motivating associates, setting promotions/sales, responsible for all areas of store management. Associate of the week for four consecutive weeks.

Education

Central Michigan University Mt Pleasant, MI

Bachelor of Science in Business Administration, December 1997

Major: Logistics Management

Minor: Accounting

Skills

Proficient in MS Office including Word, Excel, PowerPoint, Access and Publisher.

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