Administrative Assistant Customer Service
Resume:
MONIQUE HUNT
** ********** **** ********, ** 204-***-**** adb2wc@r.postjobfree.com
Objective
A professional, hardworking individual whom is always willing to learn new and exciting things. I think I will be a great asset to your team.
Skills Profile
-Extensive years of experience in Customer Service
-Proactive, organized and motivational individual with strong people skills and ability to work in a fast-paced environment
-Detail oriented with keen organizational skills and proven accuracy utilized to achieve clear quality and productivity goals
-Diligent team player with initiative and ability to work efficiently with minimal supervision
-Multitasking skills
-Flexible and adaptable individual with the ability to learn new tasks easily, showcases positive attitude towards continuous learning
-Punctual, efficient, motivated, reliable
-Good leadership skills
Employment History
Administrative Assistant, Vista Medical Centre 2018-2019
-Accurately entered data into the database
-Work cooperatively with others to set goals, and resolve problems
-Maintained office files
-Answer general phone inquiries in a professional and courteous manner
-Reply to general information requests with accurate information
-Greeted visitors and clients in a professional and friendly manner
-Responded to the needs of clients to meet or exceed their expectations
-Maintained a clean and well organized work space
-Proficiency in the use of computer, photo copier, fax
-Proficiency in the use of computer programs, word, outlook, excel, internet, Accuro EMR
Crew Trainer, McDonalds Canada 2015-Present
-Provide mentoring and support to the crew members
-Train crew members in daily activities like serving customers and preparing food
-Assess the skills of fellow crew members
-Help crew members with any tasks they may have problems with
Administrative Assistant, Greencrest Clinic 2016-2018
-Accurately entered data into the database
-Work cooperatively with others to set goals, and resolve problems
-Maintained office files
-Answer general phone inquiries in a professional and courteous manner
-Reply to general information requests with accurate information
-Greeted visitors and clients in a professional and friendly manner
-Responded to the needs of clients to meet or exceed their expectations
-Maintained a clean and well organized work space
-Proficiency in the use of computer, photo copier, fax
-Proficiency in the use of computer programs, word, outlook, excel, internet, Accuro EMR
Customer Service Representative, Best Buy
2007 — 2015
Winnipeg, MB
-Trustworthy employee responsible for multiple cash tills and the safe float.
-Excellent communication skills to speak to customers and fellow colleagues on a regular basis.
-Professional manner maintained while dealing with angry and upset customers on a regular basis in an acceptable and appropriate manner while finding a solution that fits both the needs of the customer and the store.
-Critical thinking skills and prompt problem solving skills to help solve old and new issues.
-Great organizational skills developed and used to file paperwork including daily receipts, daily task lists, administrative paperwork, and more.
Swing Manager, McDonalds Canada
2000 — 2007
Winnipeg, MB
-In charge of counting all the tills at the end of the night and preparing the deposit.
-Leadership skills to run the restaurant and be in charge of the crewmembers.
- Responsible for training new crew members and when there are promotions.
-Ordered supplies for the store.
-Dealt with payroll tasks.
-In charge of helping individual staff members develop into better employees by providing positive and constructive feedback and training.
-The leader of the Safety Committee.
Server, Canad Inns Polo Park
2005 — 2006
Winnipeg, MB
-Prepared for banquets, socials, graduations, etc.
-Buffet server
EDUCATION HISTORY
University of Manitoba (2001-2003)
-Basic introduction courses.
Vincent Massey Collegiate
-Graduated in 2001
-Grade 12 diploma
REFERENCES
BRITTANNIE CORONA
RBC BANK
CATHY KOWALUK
SWING MANAGER
DR. HEATHER IRVING
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