Professional Summary

Driven and compassionate healthcare professional with 21 years hands on experience in fast paced home health agency. Self-motivated, strong team player with effective communication skills, excellent time management skills with attention to details, confident with problem solving, accountable and responsible with a strong focus on patient wellness.

Education and Training

Nursing 1997

Canadian Valley Vo-tech El Reno Oklahoma, USA

Medical Procedures Coding ICD 10 Current

Canadian Valley Vo-tech Cowan Campus

Skill Highlights

Strong clinical judgement

Proactive mindset

Clear communication skills

Geriatric treatment knowledge

Team player

Strong medical ethic

Patient/family focused

CPR/BLS certified

Medical coding capability

Patient case management

Professional Experience

LPN Intake Coordinator/Director 04/2004 to 11/2016

21 St Century Home Health Agency Edmond, Oklahoma

Coordinate admissions with patient/family/physicians, obtain all required documentation. Communicate daily with doctors and other healthcare professionals, supervise all intake support staff, review all documentation on start of care oasis, case manage new patients until chart fully prepared, while doing all ICD-10 coding on all new starts. Previous to Intake Coordinator/Director I have worked as LPN in the field for over ten years performing various skilled nursing duties including detailed head to toe assessments, phlebotomy, wound care, catheters, teaching on diagnosis and medications, with attention to keeping patients safe in their home environment. I advanced my skills by becoming head of data entry putting all skilled nursing, therapy, physician orders into 60-day summary to be reviewed by ordering physician. I worked diligently with QA director/CQI chairperson to compile and implement training for all new and current employees. The last year I moved up to Assistant Intake Coordinator putting plan of care for all new admissions and readmissions. With all my hard work and dedication, I have advanced to Intake Coordinator/Director, overseeing 1-3 employees daily.

Quality Assurance Coordinator 12/2016 to 11/2017

Providence Home Care Oklahoma City, OK

Working directly under supervision of Administrator I was responsible for prospective review of all coding of ICD-10-CM from Oasis assessments, ensuring all services along with documentation meet the organizations standards, and State/Federal guidelines. Performed chart audits, reviewed plan of care, reviewed Oasis documentation, and assisted in developing field staff documentation skills.

Proactive Nurse Case Manager 11/2017 to Present

GlobalHealth Oklahoma City, OK

Performs and manages all aspects of case management to improve the long-term wellness of members, becoming an advocate for members through coordination of care. Conducts telephonic case management for complex, high-risk members throughout the state to include identification with assessment of needs, planning and coordination of care with all parties involved ie: home health, physician ofc, DME, transportation. Monitoring outcomes in accordance with department policies and procedures. Coordinates with Proactive Behavioral Health Case Manager’s when applicable to ensure holistic, healthy, beneficial outcomes. Remains aware of patient needs and changes in patient’s condition providing patient advocacy, assessing while ensuring quality of care, and providing crisis intervention. Maintains confidentiality of business information, including Protected Health Information (PHI), as required by HIPAA, and company policy. I work closely with Supervisor in training new hires and continue to provide support as needed.

Accomplishments

The first LPN to fill the position of Intake Coordinator/Director for 21 St Century Home Health Agency.