Software Engineer Manager

ALMERA JOYCE E. GERALAO

** ****** ********,

Villa Nanina, 06600

Antibes, France

+33 7 62 55 19 08

*******.******@*****.***

EDUCATION

****-**** ** ** ***** UNIVERSITY

Bachelor of Science Degree in Information System.

2004-2008 ST. PAUL COLLEGE OF PARAñAQUE

High School Diploma, March 2008.

WORK EXPERIENCE

October 2018 - Present

SOFTWARE ENGINEER, CAPGEMINI FRANCE

● Contributed in developing Change Discovery Engine for Amadeus Hotel Platform

● Created unit and integration tests for code

● Participate in peer to peer code reviews

● Contributed in internal documentation through Confluence page

● Update and manage development tasks through Jira

● Follow Scrum methodology through participating in scrum activities like daily stand-up, grooming, retrospective, etc.

● Technologies used: Java, Spring, CouchBase, Git, Kafka, RestAPI April 2017 – September 2018

SUPPORT ANALYST, CEVA LOGISTICS

● Provided maintenance, monitoring, and L2/L3 support of Freight Management Visibility applications built in .Net technologies and Oracle and SQL Server for database

● Identified trends and problems within the applications, as well as recommend appropriate paths to resolution

● Debug applications that encounter deeper investigation on critical incidents

● Ensure that applications are maintained in a manner that supports delivery of services to multiple platforms, resilience and performance; follows Service Level Agreement with customers

● Follow standards established by CEVA for incident management, change management, problem management processes.

● Uses standard analytical tools and rules to determine root cause and resolve the broad range of application problems

● Coordinate with customers, cross-functional teams and third party vendors to ensure incidents are resolved in a timely manner

● Monitored Informatica ETL workflows to ensure proper flow of data from one database to another.

● Acted as Subject Matter Expert for tasks related to Reporting tools for Manila team.

● Provide 24/7 on-call support and participate in task handover with Mexico team

● Accommodate flexible work schedules to meet support levels for globally deployed applications

● Technologies used: Oracle SQL, MSSQL, Informatica PowerCenter, SQL Server BIDS, Microsoft SSIS and SSRS, WebFOCUS, Unix, Windows Servers, .Net, IIS November 2014 – April 2017

APPLICATION SPECIALIST, ABOITIZ EQUITY VENTURES INC.

● Provide level 3 support on different PHP applications from various business units within the organization.

● Investigate problems with software applications, diagnose root causes and work on fixing them. Responsible for identifying known errors and problem trends and for finding permanent solutions

● Prepare change requests

● Coordinate with Third Party Solutions Provider and Suppliers on the timelines and delivery dates of solutions and enhancements

● Administer Alfresco ECM and ServiceDesk Plus.

● Deploy web applications to development and UAT server (Windows/Linux).

● Facilitate deployments to Production server (Windows/Linux via FileZilla).

● Assist in application migration from one server to another.

● Implement Git Source Code Management in order to organize source codes and deployment.

● Design and develop Android Application for existing web application

● Technologies used: PHP, Java, Unix, MSSQL, MySQL, Oracle, Git, Eclipse, Tomcat, Google Oauth, Android SDK

May 2012 – November 2014

SOFTWARE ENGINEER, WEBB FONTAINE ASIA INC. / WEBB FONTAINEGROUP FZ-LLC

● Received Certificate of Recognition for being an Outstanding Performer for the Year given last December 20 2013.

● Contributed in developing Integrated Trade Facilitation System for Customs Affairs of Kingdom of Bahrain (TWM) and Paperless Single Window For Foreign Trade Solution

(GUCE eManifest and eSAD) for Customs Affairs of Cote d'Ivoire.

● Coded and fixed bugs for TWM and GUCE. Provided enhancements for some modules as requested by the clients.

● Analyzed codes regarding business rules and created documentation. Worked closely with the analysts in order to produce high quality inputs. Participated in code review sessions.

● Used Java and Groovy and Grails as programming language, and applied Object Oriented Programming (OOP). Used Jasper Reports for report generation and SQL/Oracle for the system's database. Used Git and SVN for source code management, and Jira for issue tracking and project management. Used IDEA intelliJ as IDE. For Groovy and Grails, used Apache Tomcat server, AJAX, HTML, jQuery and CSS (Bootstrap) for UI manipulation, MVC pattern, Spring Security, and i18n support for Grails.

January – April 2012

INTERN, ENTERTAINMENT GATEWAY GROUP

● Contributed in developing HMI system using Java and Struts 2 and Hibernate for framework

● Contributed in developing Cocolife Healthcare system through creating UI using HTML and CSS and contributed in documentation for high level technical design. Used Apache Tomcat as server.

● Coded marketing reports for HMI System using iText and Jasper Reports;

● Fixed bugs found during testing and fixed UI changes. TRAININGS ATTENDED

December 2016 MySQL for Developers

Oracle University

March 2016 ITSM Awareness Training (ISO/IEC 20000) Cogniseed Consulting Inc.

April 2016 The 7 Habits of Highly Effective People FranklinCovey Philippines

November 2015 Android Development (AND-401)

Android ATC – ExpertsAcademy

July 2015 Web Vulnerability Assessment and Penetration training PandoraLabs Inc

March 2015 Web Development with PHP

Active Learning Inc.

January 2015 ServiceDesk Plus Administration Training IT Group Inc,

Alfresco End User and Administration Training

IT Group Inc.

SEMINARS CONDUCTED

December 2015 ServiceDesk Plus Administration training Conducted SDP administration training to IT department in Ramon Aboitiz Foundation Inc, Cebu City

PROJECTS PARTICIPATED

2016 ITSM TOOL IMPLEMENTATION

Implementation and configuration of ServiceDesk Plus tool for IT Service Management, in accordance to ITSM (ISO/IEC 20000) in Aboitiz Equity Ventures 2016 ONLINE BIDDING APPLICATION

Development of Online bidding application to be used by Aboitiz Equity Ventures. The application uses Java EE, Struts 2, hibernate as tools during development. 2015 GIT IMPLEMENTATION

Implementation of Git Source Code Management within iCSD department in Aboitiz Equity Ventures.

2014 PAPERLESS SINGLE WINDOW FOR FOREIGN TRADE SOLUTION

(GUCE eManifest and eSAD) for Customs Affairs of Cote d'Ivoire A web based platform that offers the Trading community a rich panel of modules for processing trade transactions. It enables trade stakeholders to provide standardized information and documentation through a single entry point. 2012 - 2014 INTEGRATED TRADE FACILITATION SYSTEM for Customs Affairs of Kingdom of Bahrain

Trade World Manager system (Automated Customs System) uses SOClass platform. SOClass is a Java based integrated platform that offers powerful solution for the sphere of governmental applications. 2012 INTEGRATED HMO SYSTEM for Health Maintenance Inc. and Cocolife Healthcare

PERSONAL BACKGROUND

Born on March 19, 1992 in Manila, Philippines. Fluent in English and Filipino. Knowledgeable in Java, OOP, SOClass, Hibernate, Struts 2, IT Service Management, PHP, Lua iPad application development using Corona SDK, HTML,

CSS, SVN, GIT, Oracle, MySQL, Couchbase, Apache Server and JBoss Application Server, IntelliJ IDEA, Eclipse, and NetBeans. Enjoys playing sports. Interested in music. Friendly, adaptable, and goal-oriented. REFERENCES Available upon request.

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