Personal Resume of Cheryl R. Garner
Memphis, TN 38120
Home Phone 901-***-****
Email: **************@*****.***
OBJECTIVE: To obtain a challenging position with a progressive
organization offering opportunity for growth and
advancement.
Major: Business Management
College courses taken: Business Law, Principles of Self-Management, Fundamentals of
Management, Management Communications, Management Information Systems,
Financial Accounting, Administrative Accounting, Marketing Strategies, Quantitative
Reasoning, Mathematics for Business and Economics, Fundamentals of
Macroeconomics GPA: 3.0
SKILLS: Type 65 wpm, Dictaphone, 10 key, Microsoft Word, Microsoft Excel, Lotus
Notes, Microsoft Office capable of setting priorities and organizing time, able
to convey ideas through written and oral communication, dedicated to job,
willing to learn new task, work well with people, and ability to handle
stressful situations
WORK HISTORY:
March 07 to Present
Universal Collection Systems Memphis, TN
Bill Collector: Duties are, calling out 250 calls per day to debtors. Collections include the following: Doctors, Shelby County Criminal Court, West Memphis Courts, and NSA Juice plus and Saint Francis Hospitals. Took payments from debtors using ACH Debit and checking system, 25 payments or more a day. Responsible in sending letters to debtors inquiring about debt owed. Back up for receptionist when needed, and call on additional accounts to collect when necessary.
March 07 to Feb. 12
Professional Process Servers Memphis, TN
Administrative Asst.: Duties include, inputting 300 plus papers for
The courts of Shelby County, which includes Civil Warrants, Garnishments, Detainer Warrants.
Writ of Possession, Sciara Facias. Answered phones, invoiced clients, kept up with 10 plus
process servers regarding their time and their papers served. Assisted management and staff
by facilitating communications through efficient and timely message management and
delivery. Utilized organizational and time management skills while performing
administrative tasks.
Aug 03 to Feb 07
Deloitte & Touche Memphis, TN
Executive Assistant: Billing of clients, establishing SA’s for clients, tax processing,
back-up for switchboard, responsible in tax scheduling, maintaining TCTS of all
clients, scheduling appointments for partners, filed all billing copies, typed up
engagement letters for clients, maintained all tax organizers for our corporate
clients and PCA clients.
Jan 03 to Sept 04
BP Gas Station Memphis, TN
Assistant Manager Trainee (Part-Time): Running the day to day operations of the store,
greeting customers, taking care of the debits and credits of the store, ordering inventory,
keeping track of the inventory, answering and maintaining customer complaints.
Jan 98 to Jan 03
Arthur Anderson Memphis, TN
Word Processing Clerk: Responsibilities include answering a multi-line phone system.
Responsible in typing, printing, and binding financial statements and various other documents
pertaining to audits for our Memphis, Little Rock and Jackson Ms. clients. Maintaining all
inventories of supplies needed in finalizing client documents. In charge in contacting
appropriate service personnel for the repair and maintenance of the binding equipment
and copiers utilized in audit department. Maintain and help in mailroom and fileroom
when called upon. Input all tax department client files in a fast and efficient manner
to meet client deadlines.
March 97 to Dec 97
Lakeland City Hall, Lakeland TN.
City Recorder: Responsible in collecting and maintaining all Business Taxes for
the City of Lakeland. Issue proper licenses for building and construction
permits. Responsible in going to all businesses in Lakeland to make
sure that they have their business tax license for public to see. Maintain
and disperse payroll checks. Oversee all employee’s vacation and
sick time. Responsible for 15 employees when City Manager is not
present. Responsible for the ordinances and resolutions to pass and put
in the City’s books.
Aug 94 to Feb 97
Administrative Consulting Services Memphis, TN.
Human Resource Coordinator
Responsibilities include adding and removing participant’s info from
Database. Input, process and assist in the filing of the participants
health insurance claims. Responsible in sending approximately 400
C.O.B.R.A. letters on a monthly basis. Answer all health insurance
questions in house. Maintain all billings, account payable, and
coordinate employee’s productivity. Responsible in sending
retiree letters about insurance premium due. Managed 20
employees and temporaries in a fast pace environment.
Aug 89 to July 94
Ohio Casualty & Life Insurance Co. Memphis, TN
Word Processing Clerk/File Clerk
Responsibilities include entering loss control reports, all new business on a DOS
System. Responsible for all of the dictation sent from the commercial
underwriters and examiners. Answered a 50-line phone system. Sent out direct
Notices for non-renewal and non-payment to insured’s.
REFERENCES:
Personal and confidential available upon request.
SALARY REQUIREMENTS:
Salary negotiable ($30,000)