Ahmad J. Shadid, M.Sc., PMP, ITIL v*

Secret Clearance/Bilingual (English/French)

Ottawa, ON, Canada

+1-613-***-****

adb2sd@r.postjobfree.com

References Available Upon Request Page 1 of 2

● Senior Project Manager ●

PERFORMANCE PROFILE ● Hands-on, results-oriented, IT Program Manager offering 16+ years of solid experience in IT management and business consultancy, along with the design, implementation, verification & deployment of critical IT systems ● Extensive knowledge of the public sector IT digital transformation initiatives and a leader in delivering high-profile services ● Very strong experience in enterprise technologies including ESB, Portals, Event Processing, SOA ● Excellent communication, presentation, and negotiation skills ● TECHNICAL SKILLS

ESB/SOA/Portals/BPM

Cloud Computing/Artificial Intelligence

Distributed Ledger/Blockchain

Business Intelligence (BI)/Big Data

Java/J2EE/C NET

WebLogic/JBoss

PROFESSIONAL EXPERIENCE

IT Senior Program Manager

Canada Revenue Agency – Ottawa, ON, Canada

2017-Present

Lead a section of 25 IT Analysts, Developers, and Team Leaders, to design, develop, test, and operate enhancements in the Business Number (BN) and Client Other Party (COP) systems; leading the delivery of the Business Number Identity Integrity Project (BNIIP) valued at $8M ● Actively leading the delivery of GoC BN Adoption Initiatives federally and provincially (TBS, PWGSC, ISED, etc.) ●

• Manage an annual budget of $2.5M; realized savings of $550K+ during the first 6 months.

• Led building a CIO IT strategy that aligns BN IT and business teams toward digital services delivery model.

• Led the CRA IT analysis and implementation of the OneGC initiative with many federal government depts.

• Led a PoC to adopt using Blockchain in collaboration with the City of Toronto and other parties.

• Managed the delivery of 4 successful releases to Production with an actual value of $5.7M.

• Led a project to review the DAL and implement a Business Intellegence DB to allow for analytical insights.

• Collaborated with the portals reengineering team to implement the Enterprise Service Bus (ESB).

• Worked closely with other federal/provincial depts on adopting BN as the unique business identifier. IT Projects Leader (Agile & Waterfall)

Canada Revenue Agency – Ottawa, ON, Canada

2009-2016

Led a team of 6 IT Analysts/Developers to design, develop, test, and operate the very first CRA Mobile Apps

(MyCRA, MyBenefits CRA, CRA BizApp, and CRA Business Tax Remnders) ● Led a team of 9 IT Analysts/Developers to manage a corporate case management system with >42’000+ field users and transactions of $81.2 Billion/year ● Saved $1.1 Million in analysis & support costs, and improved resources utilization by 72% ● Honoree of the Government of Canada Excellence Conference (GTEC) in 2013 & 2014.

• Managed projects valued at $3+ million; completed on or ahead of schedule with 17%-41% savings.

• Lead my team to effectively execute & coordinate complex analysis, design & testing objectives.

• Projects followed both Agile and Waterfall methodologies based on business LOB & testing needs.

• Deliver POCs to establish viability, clarify technical issues, & provide feedback for budgeting.

• Respond to RFIs, RFPs & RFQs and map business requirements to competitive technical solutions.

• Analyzed requirements of 200+ primary features & built their conceptual/detailed designs & specs.

• Communicated projects updates/goals across 300+ person teams; reported/demoed to VPs (DGs).

• All projects/initiatives were completed on or ahead of schedule with 17%-41% budget savings. Technologies: BI, SOA, ESB, TOGAF, BRMS, BPM, EJBs, JSPs, JSFs, JavaScript, COBOL, DB2, CICS, z/OS, MQ. Ahmad J. Shadid, M.Sc., PMP, ITIL v3

Secret Clearance/Bilingual (English/French)

Ottawa, ON, Canada

+1-613-***-****

adb2sd@r.postjobfree.com

References Available Upon Request Page 2 of 2

IT Agile Project Leader (Scrum Master)

Nortel Networks – Ottawa, ON, Canada

2008-2009

Designed, developed, tested & led high-profile Agile projects, always exceeded the quality & performance goals rate of 99.999%. Decreased support/control costs by 82% & realized a 68% increase in customer base of a Dynamic Team Formation system.

• Developed Sales & Marketing strategies with PLMs and Senior Sales Associates.

• Collaborated with Product Managers to assess & act on PoC opportunities & to respond to RFIs, RFQs.

• Analyzed data warehouses of enterprise market users and planned targeted sprints backlog with PLMs.

• Presented Nortel’s Enterprise Agile plans and initiatives to VPs C-Level and to Boards of customers.

• Led a J2EE team as a pioneer Scrum Master to build/test mobile solutions in health care environments.

• Pioneer Scrum Master. Led Agile Sprints that decreased development cycles by 75%.

• Built SOA mobile solutions by constructing J2EE modules communicating over the ESB, JNI & REST.

• Built a provisioning web interface using JBoss, Seam, JSPs, JSFs, CSS, JavaScript, Spring, and Hibernate. Technologies: SOA, ESB, J2EE, JNI, REST, JBoss, Spring, MVC, Hibernate, SEAM, EJBs, JSPs, JSFs, JPA, CSS. Researcher

University Of Ottawa – Ottawa, ON, Canada

2006-2008

Designed & led building an award-winning adaptive real-time extension for a DOD standard (HLA-RTI). Increased the efficiency of the real-time capability by 82% through analyzing performance of 3M+ simulation trials using Crystal Reports.

• Published 5 research papers in IEEE Simulation Conferences & Journals (List available upon request).

• Acquired the Best Paper Award in Distributed Simulation Real Time Applications Conference (DS-RT) 2007.

• Acquired the University Of Ottawa Dean’s & Graduate Scholarships for my research excellence. Technologies: C, C++, Java, .Net, JNI, Crystal Reports, HLA, RTI, Unix, Linux, Eclipse, UML, DEVS. CRM Pre-Sales Engineer

France Telecom – Paris, France

2004-2005

Architected, designed, and developed an award-winning routing tool that visualized France Telecom’s fiber- optic network on the map. This tool boosted sales to corporations by 17%; to medium businesses by 34%.

• Built the ROI Report and assisted the Sales Organization in developing an appropriate pricing model.

• Acquired France Telecom Outstanding Contribution Award & Best Small Project Award in Paris, France. Technologies: C++, Java, Map Basic, Map Info, Oracle Database, MS Access. MS Excel. EDUCATION

M.Sc. in Computer Science (GPA 3.94/4.00)

University Of Ottawa – Ottawa, ON, Canada

2007

B.Sc. in Computer Science (GPA 3.43/4.00) 2005

CERTIFICATES & AFFILIATIONS

• Project Management Professional – PMP (2012)

• Information Technology Infrastructure Library – ITIL v3 Foundation (2012)

• Association for Strategic Planning – Candidate Strategic Planning Associate – SPA (2010)

• Cisco Certified Network Associate – CCNA (2006)

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