Maria De La Luz Diana Franco
*** **** ***** ****** *.E., Rio Rancho, NM 87124
adb2s2@r.postjobfree.com
Job Objective
Looking forward to secure a position with a company that provides the opportunity for growth and advancement. That offers growth potential in which my knowledge, dedication and skills can be effectively utilized.
Skills And Abilities
*10 keys *Able to work under pressure
*Data Entry *Good with Numbers
*Phone Sales *High Call volume
*Open Minded *Self Motivated
*Very Punctual *Flexible / willing to take on variety of tasks
*Switchboard *UPS & DHL Machine
Work Experience
Receptionist
Operate telephone switchboard, screen and forward calls, providing information, taking messages, scheduling appointments. Greet people entering establishment, determine to nature and purpose of visit, direct or escort them to specific destinations. Transmit information, documents to customers, using computer, mail or facsimile machine. Hear and resolve complaints from customers and public. Perform administrative support tasks such as proofreading, transcribing handwritten information, operating calculators or computers to work with pay records, invoices, balance sheets and other documents. File, Date Entry and maintain records.
Telemarketer
Deliver prepared sales talks, reading from scripts that describe products or services, in order to persuade potential customers to purchase a product or service or to make a donation. Contact businesses or private individuals by telephone in order solicit sales for goods and services, to request donations for charitable causes. Explain products, services, prices and answer questions. Obtain customers information such as name, address, payment method, enter orders into computers. Adjust sales scripts to better target the needs and interests of specific individual.
Employment History
12/2/19 to Present Cashier/ Warrior Fuel 2 Bernalillo, NM
10/2/18 to 12/2/19 Asset Manager/ Speedway Rio Rancho, NM
9/2016 to 10/2/18 Team lead/ Taco Cabana Rio Rancho, NM
7/2009 to 7/24/13 CSR, Collections/ Westlake Financial Los Angeles, CA
Education / Training
Los Angeles County Office of Education- ROP 2013
Los Angeles County Office of Education- Work Ethics 2011
Montebello Beauty College- Cosmetology 1996 Graduation
Montebello High School- General Education 1994 Graduation
References Available Upon Request