Resume

Sign in

Front Office Contact Details

Location:
Dubai, Emirate of Dubai, United Arab Emirates
Posted:
March 01, 2020

Contact this candidate

Resume:

Seeking long term employment in an organization where I can grow professionally and further

enhance my skills, knowledge and experience to face and overcome the challenges of today’s changing work environment.

JOYLYN LOSA SALARIO

Front Office - Supervisor

CARRER OBJECTIVES:

WORK EXPERIENCE:

Hyatt Regency Dubai & Galleria

Guest Services Officer – Front Office/Concierge

January 2017 – Present

Handling both Front Office and Concierge Operations.

Handling check-in and check-out operation.

Selected to lead and drive the TripAdvisor reviews.

Handling VIP transportation.

In-charge of arranging Ahlan Lounge meet and greet for VIP/Loyalty/Regular guests.

Completed the cross training in Events & Sales department.

Did the internal department cross training in Rooms Reservations Hyatt Regency Dubai & Galleria

Evets Coordinator – Events Department

May 2018 – June 2018

Creating sales opportunities for future events during client liaisons and during events.

Managing and overseeing events on the day of, including problem-solving, welcoming guests, directing event set-up, communicating with staff, and organizing vendors, and managing take-down.

Coordinating event entertainment, including music, performers, and guest speakers.

Planning event aspects, such as venue, seating, dining, and guest list.

Maintaining a working relationship with vendors and venues.

Communicating with marketing team to create effective advertisements for each event.

Strong knowledge of venues and vendor offerings while taking clients on tours of venue possibilities. Le Meridien Dubai Hotel & Conference Centre

Guest Relation Executive (Butler)

October 2015- January 2017

Preparing the VIP arrivals’ reservations and does pre-checked in for seamless arrival experience.

Placing special amenities (Fruit Basket & Evening Canapés)

Prepares the billing and invoices of the guest.

Ensuring the guests’ needs to provide on time and meeting their satisfaction rest assured. KEY SKILLS:

AREAS OF EXPERTISE:

Customer Service

Negotiating Skills

Up-Selling Products

Administration Skills

Product Launch

PERSONAL SKILLS:

Relationship building

Target driven

Having a warm, friendly & engaging

personality. Career-minded and

professionally approachable.

Highly presentable, outgoing and

sociable.

Able to understand a customer’s needs.

Ability to use own initiative.

Taking responsibility for personal

development.

Strong sense of responsibility and desire

to get things done properly.

ACADEMIC QUALIFICATIONS:

University of San Agustin, Iloilo City, Philippines Bachelor of Science in Tourism Management (Tertiary) SY: 2010 – 2015

Brgy. Calmay, Janiuay, Iloilo City, Philippines

Calmay National High School (Secondary)

SY: 2005-2009

ON-THE-JOB-TRAININGS:

Bureau of Immigration (180 Hours)

Iloilo International Airport, Iloilo City, Philippines April 2014 – May 2014

Iloilo Provincial Capitol, Tourism Office (180 Hours) President Roxas, Iloilo City Proper, Philippines

June 2014 – August 2014

CROSS TRAININGS:

Events & Sales Coordinator

Rooms Reservations

Concierge

ACHIEVEMENTS & OTHER SKILLS:

Dubai Way Champion 2019 – by the Tourism Department of the government of Dubai, UAE.

TripAdvisor Champion 2018-2019 by Hyatt Regency Dubai & Galleria.

Employee of the Month - November 2018, February/March /May/June2019 by Hyatt Regency Dubai & Galleria.

Selected as Trip Advisor Winner of the year 2015 by Le Meridien Dubai Hotel and Conference Centre.

Yearly Selected as TGIF Model of Tourism Department during CMA Week 2010-2015 by University of San Agustin.

Selected as ASIA’S NEXT TOP MODEL of the Tourism Department at University of San Agustin.

Won as SURONG FESTIVAL QUEEN 2015 with 3 various awards Darling of Production Staff, Best in Talent, Best in Gown and Best in Interview.

Became a pride of Municipality of Janiuay, Iloilo City when selected to participate as MISS ILOILO TOURISM 2015.

Elected as CITIZENSHIP ADVANCEMENT TRAINING OFFICER as S4/Cadet Lieutenant Colonel Corps/Supply Officer.

Officer member of respective organizations such like: Parish Choir/Youth Community Leader, Catholic Women’s League Officer, Cheering Squad Leader, Pop Song Singer Representative, Cultural Tribe/Folk Dancer.

CONTACT DETAILS:

Sahari Village – Hyatt Staff Accommodation

Ras Al Khor Industrial Street, Dubai, UAE

Email Address: adb2ka@r.postjobfree.com

Mobile No. : +971-**-***-****

Date of Birth : 23rd July 1992

Marital Status : Single

Nationality : Filipino

Religion : Roman Catholic

Languages : English, Tagalog,

Basic Spanish,

Hiligaynon

Passport No. : P415158A

UAE Driving License : Under Process

REFERENCES:

Mr. Naseer Zain

Chief Concierge

Grand Hyatt Dubai

adb2ka@r.postjobfree.com

+971-**-***-****

Kumar Kodakadath

Director of Guest Services – Front Office

Le Meridien Dubai Hotel and Conference Centre

adb2ka@r.postjobfree.com

+971-**-***-****

Mr. Mohamed Hamid

Front Desk Manager

Hyatt Regency Dubai & Galleria

adb2ka@r.postjobfree.com

+971-**-***-****

I hereby declare that the information above given is correct to the best of my knowledge and belief and that I have not withheld any information that might affect my suitability for employment. Signature:

Joylyn L. Salario



Contact this candidate