Elleanor Peterson

Food Service Manager/ General Manager (KZN)

Telephone:068******* or +27-31-700-****

E-Mail:adb2k0@r.postjobfree.com

CURRICULUM VITAE

PERSONAL DETAILS

Nationality South African

ID Number 741**********

Languages English, Afrikaans, Isizulu

Address 2A Davel Rd

Ashley-Pinetown

Availability Immediate

Summary of

Qualifications &Skills

Qualifications:

● Matric, Marianhill S.S., 1992

● Business Management, Principles of Business Law, Natal Technikon,1994

– 1st year

Training and Computer Skills:

● Business Management

● Nutrition Management

● Microsoft Office

● The Small Business Accounting Processes

● Hygiene Audits

● Target Selections

● IR Training Chairing

● Chairing Disciplinary Enquires

● Customer Centricity

● Has Accreditation Training

● Maximizing Performances

● Occupational Health & Safety

● Marketing Management

● Finance Management at Exco Level

● Conflict Resolution

● Interpersonal skills

● Relationship building and maintaining skills

● Negotiation

● Catering

● Coaching

Personal Profile Dynamic and goal driven, proactive, committed and dedicated, analytical skills, excellent crisis management skills. Honest and reliable continuously striving to improve systems and procedures, discretion, good, judgment, organizational or management ability, initiative, and ability to work independently.

Elleanor Peterson

SUMMARY OF EXPERIENCE

Company

Latest Portfolio

Le Morgan

Company

Eatfesh Caterers

Role

Sales Executive

Role

General

Manager-Hospital

ity

Description of Role

Main focus was increasing sales, sourcing

new business, closing deals and sales

management.

Description of Role

Management of all Front of House and

Back of House Staff ( Total Staff Compliment

of 40 Employees). Set New sales Target

from a historic +- R14k to a Record high of

R24k-R27k takings on Resales only per Day.

The Quoting and full running of all

Corporate Functions which added

immensely to the Profit target initially set by

the company.

All Q Pro Processes, Quality Control, and

the Implementation of all New Systems of

Administration and the Revamp and

establishment of the new Corporate Coffee

house at Standard Bank Kingsmead.

Duration

1st of

October

2019 to 15th

of December

2019

Duration

1st of Feb

2019-13th

September

2019

(Contract)

1. Fedics

Healthwise

Catering

/Hospitality

Manager

Management and training of all catering

staff; Coaching and Mentoring of

Management and Subordinate Staff;

Complete implementation of all Company

Policies and Procedures; Financial

management.

2014 - 2019

2. Self

Employed

Catering and

Construction

Business

Specialize in Large Corporate Events and

Wedding Planning and Large-Scale Social

Events, Golf Days, Sporting Events in all

Sporting Spheres; Rendering services to

Government Departments throughout KZN.

2013 - 2014

3. Democratic

Alliance-PM

B

PR Ward

Councillor

Oversight between the community of

Richmond ensuring all social and municipal

issues and queries were directed to all

relevant stakeholders and corrective action

taken to ensure proper service delivery was

adhered to and community issues resolved

or put forward to the responsible

departments for corrective action and

resolve.

2011 - 2013

4. Stay at home parent, I took a 2-year break to raise my son and daughter 2009-2011

5. Netcare St

Anne’s

Hospital

Hospitality

Manager (EXCO)

Cost Control and Budget Implementation;

Management and training of all catering

staff, financial management of all catering

operations within the Catering department.

2000 - 2009

Elleanor Peterson

Coaching and Mentoring of Supervisory

and Subordinate Staff.

6. Fedics Food

Services

Catering and

Hospitality

Manager

Cost Control and Budget Implementation;

Management and training of all catering

staff, financial management of all catering

operations within the Catering department.

Coaching and Mentoring of Supervisory

and Subordinate Staff.

1995 - 1999

DETAILS OF EXPERIENCE

Company : Fedics Healthwise

Role : Hospitality/Catering Manager

Duration : 2014 - 2019

Main Purpose : Management and training of all catering staff; Coaching and Mentoring of Management and Subordinate Staff; Complete implementation of all Company Policies and Procedures; Financial management.

Duties/Deliverables : Akeso Hospital: Catering Manager (2018-2019):

● Management and training of all catering staff internally on functions, high tea service and upmarket hosting and fine dining for the overseas VIP Client Team, this includes the financial management of all catering operations within the Catering department.

● Coaching and Mentoring of Management and Subordinate Staff.

● Complete implementation of all Company Policies and Procedures, ensuring total compliance to company codes of conduct and maintaining SLA’s and good relations with the Client, client staff and internal and external contractors.

● Call on Bidfood to order products (Mainly Rich’s products)

● Financial Management

● Bookkeeping

● Run the coffee shop

● Toyota Prospection: Catering Manager (2016-2018):

● Management and training of all catering staff internally on functions, high tea service and upmarket hosting and fine dining for the overseas VIP Client Team, this includes the financial management of all catering operations within the Catering department.

● Coaching and Mentoring of Management and Subordinate Staff.

● Complete implementation of all Company Policies and Procedures, ensuring total compliance to company codes of conduct and maintaining SLA’s and good relations with the Client, client staff and internal and external contractors. Elleanor Peterson

● Call on Bidfood to order products

● Financial Management

● Run the coffee shop

Crompton Hospital Pinetown: Catering/Hospitality Manager (2014 – 2016)

● Management and training of all catering staff, financial management of all catering operations within the Catering department. Coaching and Mentoring of Management and Subordinate Staff.

● Complete implementation of all Company Policies and Procedures, ensuring total compliance to company codes of conduct and maintaining SLA’s and good relations with the Client, Doctors and Patient base.

Reason for Leaving : Growth; new challenge and job satisfaction Company : Self Employed.

Role : Catering and Construction Business

Duration : 2013 - 2014

Main Purpose : Specialize in Large Corporate Events and Wedding Planning and Large-Scale Social Events, Golf Days, Sporting Events in all Sporting Spheres; Rendering services to Government Departments throughout KZN.

Duties/Deliverables : ● Rendering services to Government Departments throughout KZN.

● Specialize in Large Corporate Events and Wedding Planning and Large-Scale Social Events, Golf Days, Sporting Events in all Sporting Spheres i.e. (Chiefs vs Pirates Local)-

● Land Prep and Farming for Pensioners and under privileged communities in the Richmond Rural Surround, Pateni, Magoda, Smosomeni and Endaleni.

● Ploughing Farmlands and domestic gardens for the local rural area in Richmond, Indaleni, Inthlazuka and Mogoda area.

● Services for the Department of- works –Reconstructed entire water line in Campsdrift. Speed hump, Rumble strips, steel rails, and burglar gates. Worked under the watchful eyes of 18 Inspectors and Engineers

Reason for Leaving : Re-enter the corporate environment Company : Democratic Alliance-PMB

Role : PR Councilor

Elleanor Peterson

Duration : 2011-2013

Main Purpose : Oversight between the community of Richmond ensuring all social and municipal issues and queries were directed to all relevant stakeholders and corrective action taken to ensure proper service delivery was adhered to and community issues resolved or put forward to the responsible departments for corrective action and resolve.

Duties/Deliverables : ● Oversight between the community of Richmond ensuring all social and municipal issues and queries were directed to all relevant stakeholders and corrective action taken to ensure proper service delivery was adhered to and community issues resolved or put forward to the responsible departments for corrective action and resolve. Developed several community-based forums for the free-flow of co-operative governance and consultation between community members and officials.

● Official Portfolio Committees: Finance Portfolio Committee and Youth Development.

● The Mandela Marathon- I was Part of the Team and Steering Committee responsible for working on and co-coordinating the event co-ordination thereof from the First Race.

● Sponsorship leads; marketing, assisting athletes from deep rural areas who participated in this iconic event.

Reason for Leaving : Assaulted due to competition. Death threats to children made Company : Netcare St Anne’s Hospital

Role : Hospitality Manager (EXCO)/ Financial and Operational Management

Duration : 2000 - 2009

Main Purpose : Cost Control and Budget Implementation; Management and training of all catering staff, financial management of all catering operations within the Catering department. Coaching and Mentoring of Supervisory and Subordinate Staff.

Duties/Deliverables : ● Management and training of all catering staff, financial management of all catering operations within the Catering department. Coaching and Mentoring of Supervisory and Subordinate Staff.

● Complete implementation of all Company Policies and Procedures, ensuring total compliance to company codes of conduct.

● Build relationship with Bidvest & order from them

● Marketing

Elleanor Peterson

● Manage cleaning department, laundry department, dietary department and maintenance department

● Cost Control and Budget Implementation

● Coaching and Mentoring (40X STAFF)

● Management of dietetics department

● Daily Ward Rounds

● Implemented all OHS Standard

● Maintaining the health, hygiene & safety of the unit, according to RSFS Policies & relevant Legislation of Food & Beverage

● Client liaising & Customer etiquette training

Reason for Leaving : Family responsibility

Company : Fedics Food Services

Role : Catering and Hospitality Manager

Duration : 1995-1999

Main Purpose : Cost Control and Budget Implementation; Management and training of all catering staff, financial management of all catering operations within the Catering department. Coaching and Mentoring of Supervisory and Subordinate Staff.

Duties/Deliverables : ● Management and training of all catering staff, financial management of all catering operations within the Catering department. Coaching and Mentoring of Supervisory and Subordinate Staff.

● Complete implementation of all Company Policies and Procedures, ensuring total compliance to company codes of conduct.

● Order from Bidvest

Reason for Leaving : Headhunted by Netcare itself

References:

Eugene Calleghan – Fedics Foods Services( District Manager) : 076******* Brenda Govender – Akeso Hospital Umhlanga( Hospital Manager) : 084******* Shabir Hoosen – Le Morgan( National Sales Director) : 082******* Elleanor Peterson

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