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Sales Customer Service

Jackson County, OR
30,000 to 40000
March 01, 2020

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Will Douglas

Central Point, OR ***** 541-***-****

To obtain a challenging career with in your company

Work Experience

Residential and Commercial Installer- Metal Masters – Medford, OR May 2019 to January 2020. Responsible for installing residential and commercial HVAC systems. Installed residential units and installed sheet metal commercially. Maintained excellent customer service and effectively meet job deadlines.

Line Service Technician -Million Air Medford - Medford, OR April 2015 to Present Million Air, Medford, OR Line Service Technician, 04/2015 – 05/2019t Responsible for providing efficient service for all internal and external customers by using excellent, in depth knowledge of company procedures and proper ground handling of aircraft as well as communicating effectively with customers, pilots, and team members with the customer service department. Responsibilities and Duties involve Aircraft Movement, Placement, fueling and storage.

Cashier/Fuel Attendant- Pacific Truck Center - Medford, OR August 2014 to April 2015 Received sales slip, cash, check, voucher, and charge payments and issued receipts, refunds, credits, and change due to customer. Learned prices, stocked shelves, marked prices, weighed items, Monitored checkout stations, issued and removed cash as needed, and assigned workers to reduce customer delay. Resolved customer's complaints. Compiled and maintained non-monetary reports and records. Bagged, boxed, and wraps merchandise. Answered questions and provided information to customers. Sorted, counts, and wraps currency and coins. Operated cash register and electronic scanner. Cashed checks. Kept periodic balance sheet of amount and number of transactions. Sold tickets and other items to customer. Computed and recorded totals of transactions. Pumped Fuel on auto Islands and Monitored Truck Islands, Pumped Propane.

Business Development Associate Insight Wealth Strategies - San Ramon, CA October 2012 to April 2013 Collaborated with marketing representatives on sales calls and provided the technical support to close deals. Formulated pricing policies on merchandise according to requirements for profitability of store operations. Developed comprehensive presentations to meet organizational needs. Developed and maintained accounts with mass merchandisers. Developed new procedures for productivity. Ensured that distribution, merchandising, and price-point objectives were achieved. Strong sales, marketing and customer-service orientation. Interfaced with management and sales representatives to improve productivity. Sold, installed, converted. Outstanding sales and marketing experience. Skilled motivator with a proven ability to build leading sales teams which consistently achieve and exceed sales quotas. Results oriented salesperson with proven ability for productive effort.

Education Diploma in Heating Ventilation & Air Conditioning Institute of Technology - Modesto, CA

February 2009 Diploma in graduate studies Millennium High School - Tracy, CA

Additional Information

SKILLS AND ABILITIES - Universal EPA Certification - TracPipe Certification - R-410A certification - Installing, Maintaining, Servicing A/C and Refrigeration Units - Troubleshooting A/C systems/Heaters/furnaces/Refrigerators/Ice Makers - Specializing In Residential Commercial A/C - Electronic Fundamentals - Self- Motivated - Able to learn concepts quickly - Team Player - Dependable and Punctual - Detail Oriented


April Grepo: Cell- 408-***-**** Sales Supervisor, Insight Wealth Strategies Relationship: Previous Supervisor Known for: 5 years

Paul Murphy: Cell: 541-***-**** Supervisor, Pacific Truck Center Relationship: Previous Supervisor Known for: 1 year Available: Afternoons

Stephanie Voress: Cell- 209-***-**** General store supervisor, General Store Relationship: Previous Supervisor Known for: 7 years Available: Afternoons

Thomas Gamble: Cell-541-***-**** Line Supervisor, Million Air Medford known 5 years

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