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Manager Employee Relations

Jeddah, Makkah Region, Saudi Arabia
February 29, 2020

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Page * ofDalia Mamoun Hafiz 2-966-***-***-***

FRD Recourses

Dalia Maamoun Hafiz (966-***-***-*** Human Resources & Business Management Jeddah Career Objective

Seasoned Management Executive with 14+ years of progressive experience managing business office functions and providing executive level support to executives. Superior interpersonal and analytical expertise with a flair for increasing organizational cohesiveness and profitability through recruitment, talent assessment, and employee engagement. Dynamic entrepreneur with ability as a business leader to critically evaluate and respond to rapidly evolving financial environments. Utilize leadership expertise and business management experience to align activities with organizational goals, fostering business growth. Experience

HR Consultant June 2017 – Present

MAG Group, Jeddah

Corporate HR Manager June 2014 – May 2016

IKK Group, Jeddah

Provide leadership and directs the various group companies HR/Administration teams to enable them to deliver comprehensive HR services to their businesses. Proactively advises on best practice HR and where necessary takes a hands on role with dealing with case work. Responsibilities include aligning HR policies/procedures across the group, ensuring the implementation of HRMIS across the group and the Saudization level at each company is maintained in the “safe” zone. Plan and guide HR initiatives in line with business objectives for each company are implemented Performance Management - coaching managers on performance management issues and ensuring the completion of performance evaluations on an annual basis

Supported the people management functions that underpin the business culture. The broad areas include: employee relations, compensation and benefits, reward, professional growth & training, policy and procedure and performance management.

Increased office efficiency by introducing new processes software, reducing the company’s labor costs by 5%.

Developed and implemented the organization’s recruitment controls and reporting system.

Conduct numerous training strategies for sessions with the Junior Staff Members.


MBA Master of Business

administration / Human

Resource Management &


B.A Degree on English


Secondary certificate from Egypt.

Human Resources diploma from

the science & Technology

college (community service)

Additional Skills

• Analytical Skills

• Decision making

• Flexibility

• Delegation

• Problem identification and


• Planning

• Technical Skills

• Budget Management

• Improvements Relationship

Personal Information

Nationality: Saudi

Age: 40

Date of Birth: 8/ August

Marital status: Single

Dependent: 3

Page 2 ofDalia Mamoun Hafiz 2-966-***-***-*** FRD Recourses

Senior HR Specialist Feb 2012 –Feb2013

Dallah Holding Co. Jeddah

Executive Manager Jun 2011 – Jan 2012

Bla Hdod Institute, Jeddah

Senior Executive Manager Jun 2009 – Mar 2011

IGIT Group Co. Jeddah

General Manager Oct 2006 – Mar 2009

The Women scientific Education Institute, Jeddah

Branch Manager Apr 2001 – Apr 2004

Aljazeera Bank, Jeddah

Branch Manager Feb 1999 – Sep 2000

Saudi British Bank, Jeddah

Skills :

• English language proficiency in spoken and written..

• Strong Negotiation, Influencing and Sales Skills.

• Strong Communication Skills.

• Strong Presentation Skills.

• Ability to work under Pressure.

• Proficiency in the use of Computer and Office programs..

• Adapt fully to work in a team work

• Enjoy the ability to build good relations, constructive social Note: -

• Any Further information will be upon request .

Training Courses

• External & Internal Reporting

• Lead your team through

change (CRESTCOM training).

• Advanced Techniques for

Administrative Investigation.

• Strategic HR Management

Training Program .

• Leadership Skills (CRESTCOM


• Time Management.

• Selling General Management .

• General Marketing.

• HUB phone banking.

• Communication skills.

• Magic sells.

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