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Manager Program

Location:
United States
Posted:
February 29, 2020

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Resume:

KAREN M. WEDDING Greater Chattanooga area or anywhere in Tennessee or remote.

248-***-**** adb2e2@r.postjobfree.com

INFORMATION TECHNOLOGY DIRECTOR

TOP IT STRATEGIST / LEADING BUSINESS TRANSFORMATION / SUCCESS IN COST CONTAINMENT / FORTUNE 100 EXPERIENCE Experienced Information Technology executive with customer-facing,broad based expertise leading strategic planning, solutions architecture, and the development, deployment, and support of innovative technologies, applications, and service offerings across multiple industries. Broad Based strategic thinker with the ability to plan tactical. Expertise in leveraging best practices to connect technology to address and resolve issues, resulting in substantial measurable gains in technical and business operations performance with delivery of annual savings; with General Dynamics Land Systems, manages a supplier organization engaged in the deployment and support of applications, endpoints, and infrastructure within a $4B organization. Skilled in building and leading high performing IT teams, consistently delivering positive results in challenging and time-critical environments.

CORE COMPETENCIES

Seasoned IT Operations Leadership, and Manager of PMs, full SDLC North America and Global

Driving Innovation in Project Management

Building and Leading Strong Technical Teams

Working Across Department Lines

Expertise in Working With OEMs

Skilled in Process Improvement/Lean Six Sigma

Builds strong partnerships with the business

Listens carefully and delivers measurable solutions

Experienced in Modernization Initiatives

Exceptional Results in Cost Containment

Maximizing Systems and Application Performance

Implementing Standards and Best Practices

Delivering Status Updates to Executive Leadership

Experience in Business Transformati

A trusted advisor with integrity and honesty

PROFESSIONAL HIGHLIGHTS

2012 TO PRESENT: GENERAL DYNAMICS LAND SYSTEMS

– INFORMATION TECHNOLOGY MANAGER, OPERATIONS DIVISION Leads vision, strategy, solutions architecture, and execution for the quality, timeliness, and delivery of information systems within the Operations Division of this $4B General Dynamics subsidiary with 12,000 employees dedicated to the design, manufacture, and support of armored weapon systems and electronic products. Maintains the authority to build and revise business processes, develop solutions, and engage in R&D to develop systems aligned with the needs of the organization.

Manages an organization of professionals dedicated to the testing and implementation of software applications, incident management, and requests for IT infrastructure implementation; quickly addressed and reduced a backlog of 1,200 service requests.

Effectively manages relationships with a network of IT suppliers and OEM vendors, software vendor's maintaining accountability for a $7MM annual operating budget; administers the RFP process, statements of work, and award of bids, defining and enforcing Service Level Agreements with each vendor.

Takes all necessary steps to position systems for audits by government agencies and other organizations to measure the effectiveness of internal controls for SOX and information security. Karen Wedding

Co-authored the General Dynamics Corporation Security Policy Handbook; leads the deployment of strong information systems that meet the needs of internal clients as well as external security guidelines and regulatory requirements.

Recognized for delivering a 75% gain in the efficiency of request and incident management processes, capturing

$1.2MM in annual cost reductions over tenure.

Credited with positioning the information technology function as a key strategic partner invested in the success of internal and external clients, achieving a 150% YOY gain in ratings to reach 4.5 out of scale of 5.0. 2011 TO 2012: AMERICAN EAGLE INC. CO.

– DIRECTOR OF INFORMATION TECHNOLOGY

Directed the efforts of a team of 12 professionals, building and executing information technology strategies and roadmaps at this provider of educational supplemental materials in foreign languages, English, social studies, and science.

Revolutionized the effectiveness of the IT function, leading gap analysis to identify opportunities for improvement across IT and telecommunications; designed and implemented formal controls for change management and access management and championed broad improvements to the local area network and other aspects of IT infrastructure.

Coordinated and led training and professional development opportunities for the team, building competencies in project management, statements of work, vendor management, and industry-standard best practices; this training served as the basis for the successful upgrade of the eCometry ERP system to a new version.

Worked with a network of vendors with products and services that served as the foundation for transformation in information systems, technologies, and telecommunications across the organization.

Engaged in requirements gathering and consultations with business owners and product management stakeholders to establish roadmaps of IT milestones and deliverables.

Contributed to a substantial expansion in the company’s portfolio of digital, mobile, and SaaS products while garnering a 90% gain in efficiency.

1999 TO 2009: GENERAL MOTORS CORPORATION, DETROIT, MI

– GLOBAL PROGRAM MANAGER, CHIEF SYSTEMS AND TECHNOLOGY OFFICE (2007 TO 2009) A demonstrated record of success and achievement at this Fortune 10 automaker, marked by a series of promotions to positions of increased influence, authority, and accountability. Advanced from an initial role as a Desktop Operations IT Manager through successive promotions, culminating in a global program management position. As Global Program Manager, Chief Systems and Technology Office, stepped into a newly-created position with a mandate to build short-term and long-term strategies to govern information system programs, working with in-house developers and outsourced teams. Orchestrated multiple concurrent migration projects achieving measurable delivery of practical solutions in a highly complex cross-functional environment.

Eliminated $1M in annual licensing costs through the leadership of a cost reduction project that identified and eliminated underutilized Microsoft software licenses.

Achieved $2MM in annual savings through the oversight of architecture and development of a Single Sign On solution for IBM Lotus Notes; additionally, executed an enterprise-wide global Microsoft SharePoint deployment encompassing over 3,500 sites that produced $4MM in annual savings. 2006 TO 2007: NORTH AMERICAN DEVELOPMENT/DEPLOYMENT PROGRAM MANAGER Directed the efforts of a project manager and team engaged in the development and implementation of a Java-based enterprise system for the archival and retrieval of process assembly drawings, rationalizing the number of systems and achieving $1M in savings.

2005 TO 2006: GLOBAL IT DEVELOPMENT PROGRAM MANAGER Orchestrated the manufacturing IT Enterprise Web Portal program, with authority over product selection, architectural oversight, development, and governance. Supervised a team of three in-house developers and 15 contractors, with a

$5.4MM budget. Championed the adoption of Agile methodologies for all development activities, garnering gains in efficiency and productivity. Upon deployment, the Portal produced $4MM in annual savings. 2003 TO 2005: NORTH AMERICAN IT IMPLEMENTATION PROGRAM MANAGER Karen Wedding

Maintained accountability for a program to implement a math-based PLM technical solution, with accountability for a

$12MM portfolio. Effectively managed a team encompassing a program manager, five project managers, 40 outsourced personnel, and multiple vendors.

Successfully deployed Siemens TeamCenter and VisMockup to 170 sites in half of the budgeted time, serving as the foundation for infrastructure upgrades that positioned the company for growth. 2000 TO 2003: OPERATIONS DESKTOP IT MANAGER, NORTH AMERICAN CAR GROUP Launched and served as the Chair of a focus group that documented IS&S requirements for 88,000 computers, delivering $10.56MM in annual savings. Recognized for overseeing programs that delivered 1,800 applications to 170 sites in less than one year.

Desktop Operations IT Manager, Small Car,General Motors Corporation, Detroit, MI, Saturn systems integration & Y2K 1990 - 1999 Multiple Roles manufacturing floor systems team, Saturn Corporation, Spring Hill, TN EDUCATION & PROFESSIONAL CERTIFICATIONS

Master of Information Systems Degree (Grade Point Average 4.0) – UNIVERSITY OF PHOENIX Bachelor of Information Technology Degree (Grade Point Average 4.0) – UNIVERSITY OF PHOENIX Certified Six Sigma Green Belt, ITIL v3 Certification Information Technology Management Certified Professional



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