CONSTANCE M. VERBRUGGEN, SPHR
N**** FOX RIVER RD KAUKAUNA, WI 54130
Results-driven Human Resources Professional, Senior Professional Human Resources Certified, with experience in leading, developing, and managing the Human Resource function within the healthcare, manufacturing, and service industries, in both union and non-union settings.
Legal & regulatory compliance
Policy creation & implementation
Process facilitation & improvement
Workers compensation management
Complaint & issue resolution
On-boarding and off-boarding
Recruitment & retention strategies
Reward & recognition programs
Staff & leadership development
Senior Human Resources Business Partner REMOTE - 02/02/2017 to Present
Gannett / USA Today, Inc. McClean, VA
Provide Strategic guidance to Leadership and employees at 13 locations throughout Wisconsin, including remote responsibility for the National Business Operations Center in Charlotte, NC, and 5 unions within Gannett Publishing Services-Wisconsin.
Cultivate and sustain key relationships with Managers and Supervisors to proactively identify human resource implications and elevate or influence accordingly.
Drive strategy and partner with the team to deliver results by providing expertise, guidance, and tactical execution in the areas of talent acquisition, performance, career development, succession planning, compensation, employee relations, and employee retention and engagement.
Partner with Compensation on job evaluations; ensuring pay structure system is administered and adhered to for all positions.
Maintain and ensure compliance to company policies and procedures, recognizing union contractual implications.
Demonstrate understanding of union contracts, provide HR Representation in union negotiation, and manage employee grievances.
Support functional leaders in developing action plans aligned to employee engagement
Develop and deliver a wide variety of training programs for leaders and employees.
Special project leadership including plant closures and reductions in force.
Director of Human Resources - 01/14/2016 to 02/01/2017
Atrium Health Inc. Appleton, WI
Responsible to the operational organization for understanding various business unit or site specific goals in order to drive continual improvements and align people initiatives to ensure success for 20+ sites throughout Wisconsin and Michigan.
Managed employee compensation and performance review and development.
Managed recruiting function and team to revamp process and employ visual mapping to understand priorities and timelines, gaps, and efficiencies.
Improved processes for FMLA and disability leave management.
Managed employee engagement and monthly town hall meetings to promote employee understanding of policies and guidelines, employee training, and promote an engaged workforce.
Maintained legal compliance, responding to legal claims, managing workers compensation practices, and unemployment compensation claims.
Ensured thorough and timely leadership onboarding and development.
Human Resources Consultant & Business Partner - 12/18/2000 to 10/21/2015
ThedaCare, Inc. Appleton, WI
Provided HR consultation to five rural hospital campus locations, as well as to ThedaCare Regional Medical Center Neenah, ThedaCare Regional Medical Center Appleton, Clinics, Behavioral Health, Senior Services, and/or Matrix Departments.
Developed, updated, and trained leaders and employees on new policies or policy changes.
Worked closely with compensation leaders to implement fair and equitable pay practices, staffing, and unit structure (i.e. staffing to patient demand).
Enforced and followed all employment laws, answered ERD and UC inquiries and complaints.
Partnered with leaders to implement employee engagement plans based on engagement survey results.
Conducted annual benefits training during open enrollment process for leaders and employees.
Hosted and led New Employee Orientation and Onboarding practices for new hires, including Leaders and Physicians.
Provided counsel to leaders regarding performance management, unit structure, reassignment, recruitment and retention, turnover, and termination.
Coached new leaders to develop leadership skills and implement process improvements using LEAN methodologies.
Created and conducted leadership training programs.
Participated and/or led several LEAN process improvement events including: Job Description, Job Family and Compensation Structure, Onboarding and New Employee Orientation, Staffing to Patient Demand, H1N1 Emergency Staffing, Reassignment, and others.
Attained Lominger / Leadership Architect Certification.
Vice President of Human Resources - 07/1999 to 11/2000
Community First Credit Union Appleton, WI
Responsible for all areas of Human Resources, to include compensation, payroll, HRIS, benefits, policies, human relations consultation, recruitment, legal compliance, and training.
Developed and implemented system-wide Compensation Plans.
Developed system-wide Competency and Performance Development Program.
Implemented Orientation Training Program and Customer Service Program.
Vice President of Human Resources - 03/1995 to 07/1999
F & M Bancorporation Kaukauna, WI
Responsible for all areas of Human Resources, to include compensation, payroll, HRIS, benefits, policies, human relations consultation, recruitment, pension and 401k, legal compliance, training, HR budget and new bank acquisition for 35 Community Banks in three state regions, with 86 branch office locations.
Achieved Dale Carnegie Leadership Certification offered to all Leaders.
Director of Human Resources - 08/1993 to 03/1995
Shawano Community Medical Center Shawano, WI
Responsible for all areas of Human Resources, to include compensation, payroll, HRIS, benefits, policies, human relations consultation, legal compliance, training, and HR budget.
Along with all Leadership, achieved Process Improvement Certification through Lakeland College CQI/Quality Training.
University of Wisconsin - La Crosse La Crosse, WI
College of Business Administration Business Major - Bachelor of Science
College of Arts, Social Sciences, and Humanities Psychology Major - Bachelor of Science
College of Arts, Social Sciences, and Humanities Piano Performance Minor
Louisiana State University Shreveport, LA
Transfer of college curriculum to University of Wisconsin - La Crosse
University of Wisconsin - Fox Valley Menasha, WI
Transfer of college curriculum to Louisiana State University
Kimberly High School Kimberly, WI
High School Diploma
Senior Professional Human Resources Certification
Society of Human Resource Management
Human Resources Certification Series
University of Wisconsin - Green Bay
University of Wisconsin - Oshkosh
Health, Life, and Disability Insurance Licensure
General Manager Action Printing, Gannett
Lawyer Gietman Law
Quality Specialist ThedaCare
Recruiter & Human Resources Generalist Oak Park Place
RN Clinical Manager - Surgical Services ThedaCare