Customer Service Administrative Assistant
Resume:
Brittani Greene
Winthrop, ME
******************@*****.***
Authorized to work in the US for any employer
Work Experience
Associate
Garden Island Cleaners
September 2015 to March 2017
I am a people person. I love working with the public and giving customer service. I have quite a few years of customer service experience as a cashier, supervisor and Admin Assistant for a year. I always seek employment opportunities that involve customer service in some way because that is what I really enjoy doing.
Administrative Assistant
Maine Staffing Group
January 2015 to September 2015
CNA - Certified Nursing Assistant
Maine Veterans Home - Augusta, ME
June 2006 to February 2008
Cared for multiple residents, took vital signs, helped with feeding, daily grooming
• Assisted 8 elderly patients daily
• Provided patients/residents with care and companionship
• Checked vital signs
• Helped residents with activities of daily life (ADL): bathing, grooming, dressing, feeding, walking, exercising, and ROM exercises
• Documented all care
• Handled minor wound care
• Made beds
• Performed post-mortem care, if needed
• Cleaned and sanitized rooms
CNA - Certified Nursing Assistant
Glen Ridge Nursing Care Center - Augusta, ME
June 2005 to June 2006
All ADL actions needed to provide the best home life experience to residents with dementia Front End Supervisor
Hannaford
June 2002 to June 2006
Education
CNA in Nursing
Capital Area Technical Center - Augusta, ME
September 2004 to May 2005
Academic Diploma
Gardiner Area High School
Skills
• Microsoft Word (10+ years)
• Microsoft Excel (2 years)
• Microsoft Office (2 years)
• Customer Service (8 years)
• Office Equipment (2 years)
• Cash Handling (10+ years)
• Multi-Line Phone System (2 years)
• Scheduling (1 year)
• Client Relations (1 year)
• Excel
• Front Desk
• Administrative Experience
• Google Docs
• Data Entry (2 years)
• Multi-line Phone Systems (3 years)
• Communication skills (5 years)
• Computer Skills (10+ years)
• Typing (10+ years)
• HIPAA (8 years)
Assessments
Organizational Skills — Highly Proficient
August 2018
Measures a candidate's ability to arrange and manage files or records using a set of rules. Full results: https://share.indeedassessments.com/ share_to_profile/3efeb4fa3b81a925edb55e24c5e7a9aeeed53dc074545cb7 Customer Focus & Orientation — Highly Proficient
September 2019
Responding to customer situations with sensitivity. Full results: https://share.indeedassessments.com/share_to_profile/ f292a38bc300fd8511684ce4cdff3280eed53dc074545cb7
Attention to Detail — Proficient
December 2019
Identifying differences in materials, following instructions, and detecting details among distracting information.
Full results: https://share.indeedassessments.com/ share_to_profile/69c6a6b681bcb0bfa49e5addd3e6c1bbeed53dc074545cb7 Personality: Customer Service Fit — Proficient
December 2019
Assesses personality traits that result in high-quality customer service. Full results: https://share.indeedassessments.com/share_to_profile/ f67c29ec85b19713d2c59c687432f5a1eed53dc074545cb7
Administrative Assistant — Familiar
January 2020
Using basic scheduling and organizational skills in an office setting. Full results: https://share.indeedassessments.com/ share_to_profile/02a91e24e9813d08f10b6e058c2b0762eed53dc074545cb7 Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Contact this candidate