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Business Development

Dracut, MA, 01826
February 29, 2020

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Andrew J. Hickey Account Manager 978-***-**** Dracut, MA 01826

Entrepreneurial and focused business development professional with extensive experience driving revenue and sales growth for multi-faceted industries. Talent for quickly assessing gaps in client services and providing innovative solutions to remedy those gaps. Excellent interpersonal communication skills with ability to develop strong relationships with all levels of employees. Thrive in fast-paced, time-intrusive, and project driven environment. Areas of Expertise include:

Strategic Planning

Client Relationships

Revenue Growth

Account Management

SaaS Technology

Project Management

Sales Planning & Execution

Contract Negotiations

Problem Resolution

Professional Experience

WarRoom Document Solutions Boston, MA 2015-Present

A New England based leader in legal support services.

eDiscovery Consultant

Pursue new and retain existing clients by consulting with local legal firms and law departments to provide off-site services including, eDiscovery, forensics, early data assessments, managed review, deposition and trial support. Cultivate strong working relationships to increase business, services, and revenue.

Key Accomplishments:

Spearheaded introduction of new SaaS based software, increasing client’s ability to manage the complete eDiscovery ERDM model.

Cortez Group Agency Greater Boston, MA 2/2014-Present

An insurance agency providing health, life, home and auto plans to businesses and individuals.


Built and operate insurance agency serving small businesses and middle-income individuals and their families, specializing in individual, self-employed, Medicare, retiree, family, and short-term health plans, COBRA alternatives, and life insurance. Expertly assess each client’s needs and offer personalized solutions aligned with their short-and-long range goals.

Key Accomplishments:

Executed effective sales strategy, quickly growing business by 50 clients within short period.

Haystack ID, LLC Boston, MA 2013

International full cycle e-Discovery and forensics services and solutions provider.

Director of Legal Services, Northeast Region

Helmed client consultations and sales; offered innovative technology-based solutions to law firms and corporations that improved legal hold, data collection and e-Discovery workflow, mitigated resources and costs, and minimized risk. Identified client’s main issues and created customized solutions to effectively search, collect, preserve, analyze, and review electronic data.

Key Accomplishments:

Aggressively pursued new clients, gaining five new accounts and generating $100K+ in four months.

LexisNexis New England Region 2011-2013

A Fortune 500 provider of computer assisted legal solutions.

Corporate Legal Account Executive

Managed assigned territory and developed new accounts with a focus on legal departments, compliance, IP, and litigation professionals. Designed solutions to optimize each client’s legal research and technology processes.

Key Accomplishments:

Generated new revenue, netting $400K+ in 18 months.

RICOH (IKON) Office Solutions Boston, MA 2009-2011

A leading provider in workplace and digital transformation services.

Commercial Imaging Consultant

Grew new territory from ground up; solicited new business across the New England region, specializing document management solutions. Maintained client relationships, delivered on all service contracts, resolved issues, and ensured client satisfaction.

Key Accomplishments:

Collaborated with senior leadership to build new business, growing territory from $0 to $500K+.

Recall North America New England Region 2006-2009

A global offsite storage and data protection provider.

National Sales Executive

Implemented initiatives designed to increase new business opportunities throughout New England territory with focus on Global 1000 accounts. Researched and analyzed customer’s business and needs to provide valuable services. Grew current account sales and business lines, resulting in significant revenue increase.

Key Accomplishments:

Identified and qualified $4M+ in new business opportunities.

Education & Training

Master of Business Administration


Bachelor of Science in Business Administration


IKON University Sales School • Veritas Sales Training • ISO9000 Certification Programs

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