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Customer Service Manager

Location:
Brown Hill, ON, L9N 1C9, Canada
Posted:
February 29, 2020

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Resume:

SUMMARY OF QUALIFICATIONS

CSEP-CPT Sep. **, ****

CPR-C Oct. 02, 2018

Emergency First Aid Oct. 02, 2018

TRX Instructors Aug. 25, 2015

Hockey Trainers Feb. 1, 2015

EDUCATION

Fitness and Health Promotion Diploma Program

Fanshawe College, London, Ontario

■Special Populations

■Movement and Conditioning

■Professional Practice

■Resistance Training

■Physiology of Exercise

■Personal Training & Field Practice

Secondary School Education

Huron Heights Secondary School, Newmarket, Ontario

■Exercise Science

■Intro to Fitness

■Arts Huron Dance

■Nursing

FIELD EXPERIENCE

Fitness and Health Promotion Student

Fanshawe College - Personal Training and Field Placement

■Gain experience from training a client in hopes of losing weight

■Helped build self-efficacy with trying new workouts

■Used various interval training methods and focused on crossfit workouts

Newmarket Hurricanes

Assisted Athletic Therapist

■Taped players before games and practices

■Assisted therapist with anything she needs

EMPLOYMENT

Fanshawe Athletics

Fanshawe College - Varsity Women’s Basketball Trainer/Manager

■Taped players before games and practices

■First responder for emergency situations at games and practices

■Iced and/or heated players

■Helped provide sufficient stretching and healing methods when players were injured

Spectrum North Baton Club - Coach

Newmarket/Aurora, Ontario

■Taught kids to twirl baton

■Designed baton routines for children

■Helped assist clubs director with larger baton routines

■Helped organize baton competitions

OA Physio

Newmarket, Ontario

■Physiotherapy Assistant

■Used ultrasound

■Applied heat and ice

■Reception desk

■Billing insurance companies through Telus

■Booked client appointments

Better Than Fit

Newmarket,Ontario

■Taught TRX to MS clients

■Taught and assisted scheduled TRX classes

■Designed TRX workout plans for MS and kid classes

■Taught TRX to kids

SportChek - Cashier

Upper Canada Mall, Newmarket, Ontario

■Provided excellent customer service

■Answered incoming phone calls

■Responsible for billing all customers

■Responsible for returns and customer questions

Town of Bradford

Summer Student - Leisure Services

■Painting soccer field lines

■Changing garbages

■Cutting grass (using both a ride along mower and a trimmer)

ACTIVITIES AND INTERESTS

Baton Twirling

Spectrum North Baton Club

■Competed for 14 years

■Several provincial and national level silver and gold medals

■International Cup 2015 - received 3 gold medals

Shadowed a physiotherapist for 5 years

OA Physio, Newmarket, Ontario

REFERENCE AVAILABLE UPON REQUEST



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