WORKING EXPERINCE:
Attention: HR Department
Resume
Reham Khalaf Ayad
11th Abrag Othman- Hadayek El-Maadi
Cairo, Egypt
Tel: (0020) -122******* Mobile
(002**-******* Home
E-mail: adb29u@r.postjobfree.com
CAREER OBJECTIVE:
To build a career in a well-established and reputable multinational firm where it utilizes my expertise and provides more experience.
PERSONAL SKILLS:
Have the ability to build relationships with customers internally.
Ambitious.
Hard-worker and willing to learn
Ability to work under pressure.
EDUCATIONAL BACKGROUND:
B. Sc. in Accounting; Faculty of Commerce, Beni Sweef University, 2007. Informa for “Global Exhibitions”:
Title: Office Manager & Sales Administrator
(From Aug 2018 till Now)
JOB ACCOUNTABILITIES:
• Assisting Senior Management Team with requests.
• Keeping a clean and well-maintained office environment.
• Ensuring office emergencies and maintenance requests are responded to and resolved in a timely manner.
• Supervision of the reception, office assistants and drivers.
• Maintaining administrative records for all official company documentation.
• Maintaining records and compiling information for reporting purposes. Office Management
• Ensure that the office environment is clean and well maintained and in accordance with required building standards.
• Respond appropriately to emergencies and maintenance requests as they arise and coordinate the repair of general maintenance problems (e.g. air-conditioning, plumbing and security systems).
• Check work carried out by external contractors has been completed satisfactorily following up when necessary
• Oversee the preparation of meeting rooms, refreshments for meetings and events as requested by the Senior Management team.
• Organise and coordinate office moves and equipment requests.
• Monitor all the office supplies (e.g. water coolers, cleaning etc) ensuring adequate stock levels are maintained;
• Support and supervise the Receptionist and Office Assistants ensuring continuous cover during office hours and that all visitors and callers to the company are dealt with professionally
• In conjunction with the Head of HR source office suppliers and negotiate for the best possible rate;
• Oversee & follow up on regular stock taking and ordering of supplies, records maintenance, and other clerical services
• Take ownership for the business and suggest improvements which will result in increased income and/or reduced costs.
Administration & Document Control
• Manage, maintain and update the administration filing system.
• Compile and track information for reporting purposes (e.g. CSR Report, Energy report etc) .
• Oversee the timely management of company car parking passes
• Provide administrative support as and when required for one off short term projects as dictated by senior management (e.g. annual events) liaising with relevant parties as required;
• Coordinate travel arrangements including the processing of visas where required, as requested by senior management.
• Assist with diary management for meetings and travel of senior management
• Manage timely updates of employee records and files, both electronically and hard copies.
• Administration of the company medical & benefits scheme
• Administration & tracking of employee residency visas and work permits. Health & Safety
• Manage and oversee the Office Safe returns for the region
• Manage, oversee, develop & evaluate the Health Working Tool programme for the region
• Ensure compliance with local health & safety regulations at all times, which includes maintaining an updated list of trained fire marshals and first aiders
• Manage & maintain all related office health & safety procedures
• Ensure all colleagues are regularly trained in key office health & safety office procedures
• Reporting & communicate regular updates to management Compliance & Business Continuity
• Coordinate, track and maintain official company documentation (e.g. POA, Trace License, Company Cars, PO Boxes etc.) and ensure compliance with local requirements at all times.
• Administration and compliance for Dubai World Trade Centre (DWTC)
• Contribute to and manage the office Business Continuity Plan (BCP) for the region and ensure all colleagues are trained
• Support the management of the divisional/group travel policy Other
• Support office wide initiatives such as Sustainability, Walk the World etc.
• Continually update knowledge and skills through professional development activities.
• Perform any other duties commensurate with this role. Sales Administrator
• Providing administrative support to sales department
• Generating reports that assist in sales analysis and account management processes
• Handle mailings of new title information
• Assist with sales conferences
• Prepare marketing and sales materials for vendors and reps;
• Handle customer service inquiries
Cameron Middle East
A Schlumberger Company (From Jan 2013: 2017)
(Oil & Gas Sector)
Title: Admin & Finance Assistant
• Filing systems and ensure filing systems are maintained and up to date.
• Prepare travel, meeting and other arrangements for staff.
• Coordinate various office facilities such as ordering office supplies and maintaining contact with vendors
• Answering the telephone and dealing with enquiries.
• Organize and schedule meetings and appointments.
• Preparing business letters, faxes and Monthly reports
• Manage Tenders with sales team.
• Sort and distribute incoming mail to areas and staff within the organization and dispatch outgoing mail plus all secretarial duties.
• Prepare monthly invoices to customers and following up on overdue accounts.
• Undertake other duties like medical claims or employees
• Update employee time-off and vacation calendars. VIKING LIFE-SAVING EQUIMENT (From Nov. 2011: Nov 2012) Title: Sales/ Service assistant manager
Job description:
• Coordinating the submission of proposals, planning meetings, tracking sales progress Using SAP system.
• For Service: Handling the inspection for safety equipment of vessels and offshore rigs.
• Following up with vendors and customers.
• Filing System.
• Sort incoming mail, faxes, and courier deliveries for distribution plus all secrtarial duties. Saipem Misr for Petroleum Services (From Oct. 2007 Oct. 2011) Title: secretary in drilling department
Job description:
• Creating purchase requests, Delivery orders, service entry, and work orders into SAP system and following up with procurement department.
• Coordinating between the head office and the offshore Or Onshore Rigs
• Preparing Memorandums, correspondence, letters, documents, etc.
• Maintain hard copy and electronic filing system.
• Various secretarial work
• Coordinating between the head office and the Rigs
“ITC” international trading corporation.
• Working as secretary and receptionist. From Apr. 2007 to Sep.2007 COURSES:
• Excel 2010 Core. @ YAT Learning Solutions 2018
• SAP training at regional Viking Office @ Turkey. 2012
• SAP training at regional Viking office @ Dubai. 2012
• Team Building. At. (RITI- Regional IT Institute) 2011
• Communication Skills At (Zad Centre) 2010
• Business Writing Skills At (RITI- Regional IT Institute) 2009
• SAP Course. 2007 At ( Saipem)
• Advanced “Microsoft Excel” at (Education Centre) 2007
• General English Level (Upper Intermediate-Cambridge University Press) 2006. LANGUAGES:
Arabic: Native
English: Very Good
COMPUTER KNOWLEDGE:
• SAP operator
• MS. Office applications (Word, Excel, Power Point, Access, and Outlook).
• Familiar with Email, outlook, and Internet researches, Lotus Notes.
• CRM - Salesforce
PERSONAL DATA:
Date of Birth: July 28th, 1984
Nationality: Egyptian
Marital Status: Married.
References will be furnished upon request.